This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 Apr, 2019
Overall Rating
4.0/5
How AmbitionBox ratings work?
Category Ratings
5.0
Skill development
4.0
Work-life balance
4.0
Work satisfaction
3.0
Company culture
3.0
Job security
3.0
Salary
2.0
Promotions
Caretel Infotech is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Caretel Infotech is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Escalation Executive in
New Delhi
Full Time
·
General Insurance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 04 Apr 2019
Likes
Learning so many things
Skill development - Excellent
Work satisfaction - Good
Work-life balance - Good
Dislikes
It would be good if we have more opportunities to grow
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Noida
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 21 Sep 2023
Likes
Great place to work
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA
Work Details
Work days: Rotational Shift
(Flexible Timings)
Customer Service Executive in
New Delhi
Full Time
·
Retail & B2C Sales Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 21 May 2024
Likes
Worst experience they are fraud
Dislikes
Bad environment
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work timings: Strict Timings
Quality Analyst in
New Delhi
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
2.0
Salary
3.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
3.0
Work-life balance
posted on 20 Jun 2022
Likes
Job security work culture
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Dislikes
Compensation management
Salary - Poor
Work Details
Good
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Associate in
New Delhi
Full Time
·
Customer Success Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
1.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 17 Sep 2023
Likes
Onlye freinds
Dislikes
I don't like whole company
Salary - Bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Work satisfaction - Bad
Company culture - Poor
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Technical Support Engineer in
Noida
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 29 Sep 2023
Likes
There is nothing like good.
Dislikes
There are political working environment, workload is also very high.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
New Delhi
Full Time
·
Customer Support Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 27 Apr 2022
Likes
Working experience was absolutely good.
For learning point of view organization is actually a good selection of choice.
Staff is always there to support.
Salary on time.
Anyone can go for this firm.
Salary - Good
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Salary cycle
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Chennai
Retail & B2C Sales Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 18 Feb 2022
Likes
Very good experience from care tel as fresher to the customer care executive work and i faced different types of targets from customers who had suffered from big problems
Thanks alot to caretel infotech team members along with my colleagues who was walk in the same path
Thanks to my team manager sir DEPPAK SIR , HR as SARAH MAM and QUALITY MAM as ARCHANA MAM
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Nothing
Work Details
Superb
Work days: Monday to Saturday
(Flexible Timings)
Customer Care Executive
Administration Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 06 Oct 2018
Likes
Very bad experience there. Uneducated staff from agents to all seniors. Seniors have no manner to talk with agents. No salry time. Overall very bad experience.
Dislikes
Very bad experience there. Uneducated staff from agents to seniors. Seniors have to manners to talk with agents. No salry time fixed. Overall very bad experience. Please job seekers do not join that company.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Hyderabad / Secunderabad
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 23 Jan 2022
Likes
Super team with me
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Non of them
Work Details
Fabulous
Work days: Monday to Saturday
(Strict Timings)
Customer Service Executive in
Nariana
Full Time
·
Customer Care Service Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
4.0
Job security
4.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 17 Jun 2021
Likes
Independence, happy environment, can ask anything, anytime, multiple times and you will get assisted.
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
No increments, partial behavior of seniors in promoting their favorites..
Salary - Poor
Work Details
Nice and can not forget what I get from this company.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Caretel Infotech Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
CCO in
New Delhi
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
3.0
Work-life balance
posted on 17 Sep 2024
Likes
Nothing
Dislikes
Not promoted to employer, salary is very to let,not any growth. management behave is very wrong.
Salary - Poor
Skill development - Bad
Promotions - Bad
Company culture - Poor
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
4.0
Skill development
4.0
Job security
1.0
Promotions
4.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 26 Sep 2024
Likes
No target, no work pressure as comparison to other BPO. Seniors are ftiendly
Skill development - Good
Job security - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
No prmotion at any cost
No salary hike at any cost.
No performance bonus
No R & R.
Salary - Bad
Promotions - Bad
Company culture - Bad
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Network Support Engineer L2 in
Kolkata
Full Time
·
IT Network Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 06 Jan 2025
Likes
Wrost company ever
Dislikes
No salary hikes
No job security
No skill development
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work related travel:This is a desk job.
Executive in
Noida
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 19 Nov 2023
Likes
Good place to improve yourself
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Experience, not consider to another companies
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Representative in
New Delhi
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
5.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
5.0
Work-life balance
posted on 29 Dec 2022
Likes
Work life balance
Job security - Excellent
Work-life balance - Excellent
Dislikes
Every single thing about this organization be it their senior manager sapna or their CEO sehgal they r so dump that they r drowning this organization.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
BPO Executive in
Noida
Full Time
·
BFSI, Investments & Trading Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
4.0
Skill development
5.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
4.0
Work-life balance
posted on 21 Mar 2023
Likes
Good company
Skill development - Good
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Work-life balance - Good
Dislikes
Atmosphere not good
Salary - Poor
Work Details
Work related travel:This is a desk job.
Customer Service Representative in
New Delhi
Full Time
·
IT Support Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Salary
3.0
Skill development
2.0
Job security
2.0
Promotions
4.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 26 May 2022
Likes
Nothing to explain
Work satisfaction - Good
Dislikes
Management doesn't consider our issues at all. There is no salary increment in 2 years of work I did.
Salary - Poor
Job security - Poor
Promotions - Poor
Work Details
Nothing
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Employee Benefits
No benefits at all
Escalation Supervisor in
New Delhi
Full Time
·
Back Office Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 29 Oct 2023
Likes
Everything was fine under the leadership of Mr Deepak Kumar Sir Senior Manager (Wpool process). One of the Greatest Manager. Very nice person ,Active Manager, inteligent manager, Positive person.Very nice Management under him . I have learn so many things like Skills development for an Example Advance Excel, Quality auditing , resolving mapping issue Pan India etc under his leadership.
I got many times employees of the years /Months from clients side .
Nice environment under his leadership.
So many activities like games, quiz competition, dance, party and other programs were organised under his leadership.
I am very thankful to the Hr department also like Ashok Gupta sir, Sanjay Kumar sir.
Especially thanks to HR manager Mr Sanjay Kumar sir For his excellent support and kind humanity .
I also thankful to all my seniors like assistant manager Varun Talwar sir , Sunny Kohli sir ,Rehan Khan sir etc . Also thanks to all my friends, colleagues for their support and helps.
Under Senior Manager Deepak Kumar sir ( Wpool Process) the working place was just like heaven for my professional life and carrier....Read More
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Everything is ok. Nothing to dislike.
Only the Salary package was quite low at that time for the experienced candidates only .
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
CSR Executive in
New Delhi
Full Time
·
IT Support Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
4.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 15 Jun 2022
Likes
I liked everything as a employee at caretel info
Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Nothing
Work Details
The work was awesome for me and the seniors were helpful.
People also ask about Caretel Infotech's Escalation Executives
How is Caretel Infotech to work for?
Caretel Infotech is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
Caretel Infotech is known for Skill development which is rated at the top and given a rating of 5.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at Caretel Infotech read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Caretel Infotech?
According to AmbitionBox ratings, Caretel Infotech employees rate its salary and benefits as 3.0 out of 5. You can know more about Caretel Infotech Salaries at AmbitionBox
How is the work culture at Caretel Infotech?
Work culture is rated 3.0 at Caretel Infotech by 1 employees. While job security is rated 3.0 and work-life balance is rated 4.0 at Caretel Infotech. Read detailed reviews by employees of Caretel Infotech on AmbitionBox.