Capita is rated
1.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
1.6 out of 5 stars on
AmbitionBox, based on 6 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Top management is approachable, policies are good and never had any stress in last 18 months. Company pays good pay package to deserving candidates.
Dislikes
Top management / employees might be highly skilled in their work.... however very limited understanding about current market trends / technology and at times I also realize they don't have any vision (India GDC)
Work Details
Overall it is good, unlike most of the top BPOs in India.
Work timings: Flexible Timings
Work related travel:This is a desk job.
Manager in
Mumbai
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 29 Apr 2021
Likes
Good Transparency and work culture
Dislikes
Too much depency on Capita UK.
Has to spend better and work on attrition.
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Senior Associate in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
2.0
Work-Life Balance
posted on 09 Nov 2024
Likes
Nothing other than on time salary.
Dislikes
This is the cheapest company I have seen in my career. A lot of internal politics. Your hard work will not be rewarded if you're not your manager's chamcha, so no point of extraordinary performance. You might hear a lot of good thing about the company before joining but once you spend time here will regret and will be forced to resign.
Financial Analyst in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
1.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 12 Jul 2024
Likes
People and stakeholders
Dislikes
Skill development and learning
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Analyst in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 23 Dec 2023
Likes
Work Life Balance
Dislikes
Internal Growth is poor
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Associate in
Bangalore / Bengaluru
Full Time
·
Operations Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Jun 2022
Likes
Managers harrise you, if you ask a leave they make it an LOP
Dislikes
No ethics, they just misuse you
Work Details
Not good
Work days: Monday to Friday
(Strict Timings)
Senior Associate in
Mumbai
Full Time
·
Finance Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 22 Aug 2023
Likes
Good people to work with and you will get management support
Dislikes
Less growth opportunities
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Senior Associate in
Pune
Full Time
·
Non Voice Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 27 Aug 2023
Likes
Job security
Dislikes
The management now a days is worst... including HR department.
Work Details
Work policy:
1 month from ofc and then home.. rotational
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Financial Analyst in
Mumbai
Full Time
·
Finance Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2023
Likes
They work culture is good and work-life balance.
Benefits of WFH and WFO
Dislikes
Promotions and Appraisal
Work Details
Work policy:
Twice a Month
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai (working remotely)
Full Time
·
Accounting & Taxation Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 18 Dec 2023
Likes
Work life balance
Dislikes
Pay benefits
Senior Consultant in
Bangalore / Bengaluru
Full Time
·
Software Development Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 18 Oct 2023
Likes
Hybrid working
Dislikes
Not many projects to switch
Work Details
Work policy:
Once or twice in a month
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Senior Consultant in
Pune
Full Time
·
Finance Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 06 Sep 2023
Likes
Working experience
Dislikes
Working experience work
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Other Capita Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Officer in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
There is nothing you would like about this company
Dislikes
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Management.
wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee.
No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse.
Worst company do not join....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Consultant in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2024
Likes
So far, just the work from home policy.
Dislikes
Work culture is toxic.
Don't expect good appraisal.
No job security, as they keep selling their projects and forcing their employees to resign.
Management is useless, idiotic and doesn't care about employees wellbeing.
Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Human Resource Operations Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jul 2024
Likes
A good work life balance. A great place to work if your not looking to grow financially or grow your career
Dislikes
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Pressure is less then other organisations.
Dislikes
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2024
Likes
The company was very good till August 2024 but then the sales came in and everything was worst
Dislikes
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
There's nothing good to say about this cheapest company.
Dislikes
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha).
An employee completes 5 years and don't give a career growth to the deserving one.
At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside.
TOTAL SHAME....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Assistant Manager in
Mumbai
Full Time
·
Assessment / Advisory Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Dislikes
Capita is not the best paymaster in the market which is a slight pushback.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2024
Likes
Nothing to like about this company
Dislikes
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Human Resource in
Pune
Full Time
·
Recruitment & Talent Acquisition Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Nothing to like about the company.
Dislikes
Work culture is to toxic . Office politics to next level. No value for skilled resources. They take advantage of skilled resources and use them and then play office politics against them which is so wrong as an organisation . Very disappointed .joined this company with lot of positivity and gave 100% to the company and worked along. But senior level management is very toxic and they are to involved in playing politics and unskilled resources and people talking sweet and being in good books are encouraged irrespective of their work and spread of toxicity due them . Not a good experience at all . If you are bold to give back to the management they pressurise and create toxic environment irrespective of the good work you did in past . It’s like working with just keeping your face straight to face sheet mask covered both side. And not asking questions....Read More
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Capita is rated 1.6 out of 5, based on 6 reviews by employees on AmbitionBox.
Capita is known for Salary & Benefits which is rated at the top and given a rating of 1.8. However, Career growth is rated the lowest at 1.3 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 1.8 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 1.5 at Capita by 6 employees. While job security is rated 1.4 and work-life balance is rated 1.4 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.