Capita Executive Customer Management Reviews

Dislikes

My personal experience has been really poor with all departments of capita. I've harldy met someone who is efficient, professional & focused in their job profile. Recruitment team took 2 months to confirm if vacancy is there or not after clearing out all inteview rounds. I wasn't given offer letter (no salary) Trainer was a new one just transferred from another process. 6 days training & I have to say, the training given at capita was the most poor one. 15 months in this company but I still dnt know many basic things which could've been easily covered under base training. HR are usually the most polite speaking people in a company but here, they talk or address an issue by giving out vague or unprofessional examples. Crowd is not friendly like you get in Teleperformance or Wipro. Quality team speaks poor english in meetings which leads to more confusion in process or updates. Audits are not done on a fixed list of updates. There's a possibility you get fatal audit for a case but for a similar audit case you might've got an Awesome earlier....Read More

Work Details

sad

Likes

Work balance great opportunity to work

Dislikes

Not applicable nothing to say

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Capita is good at innovation and adopts the same really quickly. I am proud to work in Capita which provides high quality customer and operational service support globally. The employee re-hire policy is good.

Dislikes

Capita should give hike along with the other market not after doing a market research. There has always been hikes done after the payscales in the market has gone much ahead.

Work Details

It's amazing everyday.

Work days: Monday to Friday (Flexible Timings)

Likes

Was my first job Management and Colleagues were friendly Working environment was good

Dislikes

Management would have been better

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Likes

Overall it's good

Dislikes

Nothing yet

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Job security was excellent work culture was good company policies was average management was not good

Dislikes

I was not happy with management, they were not supportive otherwise work experience was good.

Work Details

Work life was good I have learnt lot of things from the job but management was not good.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Likes

Polite Environment, Good Support from Managers

Dislikes

I have usually found delay in information from Managers, overall is good experience

Work Details

My overall experience with capita was very nice I have made several good friends, My Team Manager was very supportive

Work days: Rotational Shift (Flexible Timings)

Likes

Pay is less but everyone in your surrounding is very supportive and innovative no one puts you in pressure if you are working accordingly Specially Mr. Anshuman Anil is a very supportive manager.

Dislikes

Nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.