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Filter reviews by Capita Customer Success, Service & Operations Department Reviews
Overall Rating
based on 707
reviews
What employees say about Capita?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
39% employees reported
Monday to Friday
64% employees reported
Flexible timing
60% employees reported
No travel
77% employees reported
View more detailed insights
Gender based rating
Rated by Women
249 reviews
Rated by Men
423 reviews
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People also ask about Capita's Customer Success, Service & Operations Department
Is Capita's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.3 out of 5 from over 707 employee reviews, it's clear that most employees have an average experience working at Capita's Customer Success, Service & Operations Department.
Work-life balance holds the highest rating at 3.5, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
work-life balance
and
career growth
on AmbitionBox.
Does Capita's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Capita's Customer Success, Service & Operations Department employees rate their salary and benefits at 2.9 out of 5, based on 707 reviews. This lower rating reflects a significant level of dissatisfaction among employees regarding compensation and benefits, suggesting that many may feel undercompensated. You can know more about Capita's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Capita's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Capita's Customer Success, Service & Operations Department?
Work culture at Capita's Customer Success, Service & Operations Department is rated 3.3 out of 5 by 707 employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas.To read reviews specifically about work culture at Capita's Customer Success, Service & Operations Department,
click here
.
How is the job security at Capita's Customer Success, Service & Operations Department?
Based on 707 reviews on AmbitionBox, Capita's Customer Success, Service & Operations Department employees rate job security at 3.3 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Capita's Customer Success, Service & Operations Department. To read reviews about job security at Capita's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Capita's Customer Success, Service & Operations Department?
According to AmbitionBox, 23% of Capita's Customer Success, Service & Operations Department employees work from home permanently, 39% work from the office, and 38% follow a hybrid model, based on 107 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance,
click here.
How do I get a job at Capita's Customer Success, Service & Operations Department?
To get a job at Capita's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Capita interview questions and practice your responses to prepare thoroughly.
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- Capita Customer Success, Service & Operations Department Reviews Reviews
|
Senior Customer Service Executive
208
salaries
|  ₹1.4 L/yr - ₹6 L/yr |
|
Customer Service Executive
206
salaries
| ₹1.8 L/yr - ₹7 L/yr |
|
Team Manager
181
salaries
| ₹4.8 L/yr - ₹11.5 L/yr |
|
Process Leader
163
salaries
| ₹3.2 L/yr - ₹7.5 L/yr |
|
Senior Associate
102
salaries
| ₹2.1 L/yr - ₹6 L/yr |
Office cab/shuttle
42 total
responses
International/On-site exposure
6 total
responses
Free meal
1 total
response
Health insurance
45 total
responses
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