This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 4 Oct, 2024
Overall Rating
2.6/5
How AmbitionBox ratings work?
Category Ratings
2.6
Company culture
2.6
Job Security
2.6
Salary & Benefits
2.6
Work-Life balance
2.6
Skill development
2.6
Promotions/Appraisal
2.6
Work Satisfaction
Capita is rated
2.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Capita is rated
2.6 out of 5 stars on
AmbitionBox, based on 2 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
2 reviews found
Sort by:
Popular
Managing Director in
Pune
Full Time
·
Service Delivery Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Oct 2024
Likes
Nothing
Dislikes
High pressure, hire and fire
Work Details
Work days: Monday to Friday
(Flexible Timings)
Managing Director in
Bangalore / Bengaluru
Full Time
·
Top Management Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 15 Oct 2023
Likes
the best company
Dislikes
no pantry
Work Details
Work policy:
2 days/week from office
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City, Travel Within Country, International Travel.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Operations Manager in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
1.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 27 Mar 2024
Likes
Work life balance
Dislikes
Poor compensation
Work Details
Work policy:
Na
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Pune
Full Time
·
Back Office Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Jun 2023
Likes
Work life balance, job security
Dislikes
Average pay structure
Work Details
Work policy:
2 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 29 Jun 2023
Likes
Work from home
Dislikes
No growth
Work Details
Work days: Monday to Friday
Work related travel: This job involves
Travel Within City.
Project Manager in
Pune
Full Time
·
Technology / IT Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Sep 2023
Likes
Nothing to say full of politics
Dislikes
Even if you perform they would give silly reason and ask you to force resign. I found out when my colleague are at the same stage where I'm. Full politics and partiality.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Pune
Full Time
·
Software Development Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 08 Apr 2022
Likes
Work life balance.
Dislikes
Compensation is low
Work Details
This is the best thing about Capita
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Operations Manager in
Pune
Full Time
·
Operations Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
5.0
Company Culture
2.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
2.0
Work-Life Balance
posted on 03 Apr 2018
Likes
Work culture
Dislikes
No work life balance
Work Details
Work timings: Strict Timings
Operations Manager in
Mumbai
Operations Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 17 Apr 2022
Likes
Good Environment to learn and upskill1
Dislikes
NA
Work Details
Work life is great with Capita
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Bangalore / Bengaluru
Operations Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 25 Mar 2021
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Business Head in
Indore
Trading, Asset & Wealth Management Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 26 Oct 2019
Likes
Dynamic to changes in market, product innovation, open door policy, no "sir " culture, management asks for ideas and feedback and motivate people to develop themselves.
Dislikes
Ethical issues, fluctuating incentive policies , focus only on incentive policies to push sales ,salary delays , work timing, dealing with non performers like they own them .
Work Details
Sales
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Operations Manager in
Pune
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 29 Nov 2019
Likes
Worst management. Join this company as last resort
Dislikes
Unjust and unfair management and HRs. They turn blind against Harassment.
Work Details
I was a manager and even I was not heard when I was harassed by senior manager.
Work days: Monday to Friday
(Strict Timings)
Other Capita Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Sales Officer in
Indore
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 06 Dec 2024
Likes
There is nothing you would like about this company
Dislikes
Worst place to work, they have no ethics, they are diplomatic all the time they'll say something do something. Official job timing will be 9.15-6.15 but actually it will be 9.15- 8, 8:30. They don't care about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity...Read More
Work Details
Work days: Alternate Saturday off
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Mumbai
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 07 Nov 2024
Likes
Nothing
Dislikes
Management.
wrong people in management who don't have any clue how be professional, half of the staff do smoke up outside office which absolutely no one cares about. Late night shifts are worst as an female employee.
No care for female employee and cannot talk to anyone in management, female manager shaniya and pooja were toxic andthey had no professionalism in them and no one was comfortable at all speaking to them about any problems as they would just make it worse.
Worst company do not join....Read More
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Software Consultant in
Pune
Full Time
·
Software Development Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 08 Aug 2024
Likes
So far, just the work from home policy.
Dislikes
Work culture is toxic.
Don't expect good appraisal.
No job security, as they keep selling their projects and forcing their employees to resign.
Management is useless, idiotic and doesn't care about employees wellbeing.
Nothing to learn, all projects are legacy, built upon technologies that are no longer used by other companies.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Human Resource Operations Executive in
Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 14 Jul 2024
Likes
A good work life balance. A great place to work if your not looking to grow financially or grow your career
Dislikes
Management suddenly decides to cancel yearly appraisal and bonuses for all companies across India. Rest all companies outside India get their appraisal and bonus as normal. Growth is very limited. Again reason being they will have to increase the salary and the company does not have the budget for it so they rather make work as a manager without making u one.
Work Details
Work days: Monday to Friday
(Strict Timings)
Work related travel:This is a desk job.
Senior Customer Service Executive in
Pune
Full Time
·
Operations Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 22 Nov 2024
Likes
Pressure is less then other organisations.
Dislikes
I wont suggest anyone to work here there is no job security and no compensation when process is ramping down on top of that they will ask you to work for them another 2 months just to get your relieving and experience certificates.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Service Executive in
Pune
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2024
Likes
The company was very good till August 2024 but then the sales came in and everything was worst
Dislikes
Don't think to join this org it's useless they hire for customer service and then tell u to do sales or else resign just pathetic I had the best manager but he was removed from the org saying we don't have staffing 0 job security they would make u resign
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Senior Executive in
Mumbai
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
3.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 29 Feb 2024
Likes
There's nothing good to say about this cheapest company.
Dislikes
Worst place to work. Even though you work hard or play smart, management will only recognise or give the offer to it's chosen one (corporate chamcha).
An employee completes 5 years and don't give a career growth to the deserving one.
At time of induction, this company said, they do inhouse transfer of employees for career growth when candidate has the relevant studies done with certificate handy and when the employee finishes the studies and try to apply for the position, these people don't hire them internally but rather hire candidates from outside.
TOTAL SHAME....Read More
Work Details
Work days: Rotational Shift
(Strict Timings)
Apprentice in
Pune
Full Time
·
Software Development Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
2.0
Salary & Benefits
5.0
Job Security
2.0
Work-Life Balance
posted on 30 Dec 2024
Likes
Company is genuinely nice and they really have some good peoples around and the majority part of the company is having good people who are genuinely ready to help you.
Dislikes
But some rotten ones make bad use of their position and really don't believe in work life balance. Completey because of one guy I don't want to continue here.
Assistant Manager in
Mumbai
Full Time
·
Assessment / Advisory Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 16 Dec 2024
Likes
The employee oriented culture is absolutely amazing. I have never experienced such an employee welfare in all my previous companies.
Dislikes
Capita is not the best paymaster in the market which is a slight pushback.
Work Details
Work policy:
3 days/week from office
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Support Executive in
Pune
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
3.0
Job Security
1.0
Work-Life Balance
posted on 24 Feb 2024
Likes
Nothing to like about this company
Dislikes
Management is very poor not understanding what is their employees needs just work and go home the company don't care about what employees wants no proper managers there.All the upper management managers are having a very big ego also they always put us down because they are managers can do anything with their employees.Very shitt company to work.
Capita is rated 2.6 out of 5, based on 2 reviews by employees on AmbitionBox.
Capita is known for Company culture which is rated at the top and given a rating of 2.6. However, Company culture is rated the lowest at 2.6 and can be improved. To know first hand how it is like to work at Capita read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Capita?
According to AmbitionBox ratings, Capita employees rate its salary and benefits as 2.6 out of 5. You can know more about Capita Salaries at AmbitionBox
How is the work culture at Capita?
Work culture is rated 2.6 at Capita by 2 employees. While job security is rated 2.6 and work-life balance is rated 2.6 at Capita. Read detailed reviews by employees of Capita on AmbitionBox.