AmbitionBox
Reviews
Rating distribution
Category Ratings
Job security
Work satisfaction
Company culture
Work-life balance
Skill development
Promotions
Salary
Jobseekers also viewed
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Employee oriented company and no exploitation of employees
Salary and perks could be better
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Working Environment is Good, Colleagues are Good, Company Internal Infra is Good.
Salary is less and Sometimes leaves are not confirmed when required.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
Very bad managers harassment
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
After Sales Service & Repair Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Staff travel
Rajnee balaram, policies, leave policy, absence policy, sick leave policy, admin, not effective ac, food in cafeteria, cab routing, etc
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Worst place to work
Worst place to work
Work days: Rotational Shift (Strict Timings)
Full Time
Arc- non voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Staff travel
Nothing as such
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Training could be fun depending on which trainer you’re getting.
Horrible management , horrible leave policy. If you will go and work there , you’ll be working for a vertical , not the team. Team managers are unprofessional and literally rude.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Compensation & Benefits Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Transport faculties. Discounted travel around world.
Work life balance Rotational shift- changing every week
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Tourism Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Company sucks. No appraisal and very very hard working conditions.
Horrible place
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Calling Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
sick place to work
management doesnt have manners
Work days: Monday to Friday (Strict Timings)
Work related travel: This is a desk job.
Operations Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
On taking 2 sick leaves night allowance would be deducted 100%, if cab service is missed rs. 500 deduction one way. Getting approved leaves to maintain work life balance is a little difficult. Parameters to earn incentives are practically difficult but on paper very easy. Sick leave or casual leave taken on weekend would result in weekend salary deduction and also incentive earning potential. Limited food options available for night shift employees at no less cost than outside food. No medical facility available in callba apart from an ambulance which will help us to reach hospital in any critical emergency. Promotion criteria are not based on tenure but on attendance, on paper performance and management discretion due to which today very few tenured staff can be seen on the calling floor. Shifts can be changed any time as per operational requirement. Technical Week are very common example today I am in 21.30-6.30 and then 1 off and next day 2.30 a.m-11.30. Rest everything is awesome but subject to changes....Read More
It's awesome place to work and maintain work life balance. Incentives are best in the industry. We can get leaves approved when ever we need it. Cab service, medical facility, cafeteria food can be rated five star. Management is the best in the industry. Shifts are awesome and help to maintain work life balance. Employee working here have the best knowledge in the entire industry. Training, quality team and soft skills team are the best....Read More
Hardcore calling
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Week offs, cabs, washrooms, coffee machines free tea coffee
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Terrible in every way. If you are just looking somewhere to learn about travel industry then go for it . That’s the only thing i like
Well I don’t have just one. There are many . Don’t expect any appraisal amount . If you work as a waiter at the restaurant. You might get higher tip at the end of the month . Then getting any appraisal from ba call centre . It took me almost 4 years to understand that I was in mess and hell. I more thing I want to say at the time when I resigned their behaviour towards me was like I am nothing. Anyways I would suggest if any person whoever is looking forward to work in Bpo industry go for any other call centre but not call ba ....Read More
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Lost its once good culture and now become an inconsiderate call center which cares only about its profit and nothing else
Harsh rules , no human concern , difficult working conditions , very meagre incentives , top management being the worst and not helpful at all.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Job security
Many things especially people who drink with manager's and lock their a** get promoted
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
The growth opportunities, support system, flexible shifts and week offs. It's fun to work here actually I don't feel like I work. I enjoy everything I do here. Got best of the best colleges.
Can't figure out in 10 months.
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing to like about Call BA, Because of incompetent leaders like Amrita Srivastava ( Training manager), Inderpreet Singh Dhawan ( Trainer) and HR is so incapable to make right decision.
Not at all the right place to grow. You can find trainer and manager in compromising situation Most of the time trainers hang around and date their colleagues. people can be seen using contraband near and inside the campus.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Overall Rating
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Nothing
The company policy of Call Ba is tottally trash
Full Time
Airline Services Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
NA
shift rotation and leave policy
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Work life balance is good
Growth is comparatively slower
Work policy: 3 days/week from office
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Loyalty they have good culture
Holding salry of employees
Claim your company page and respond to reviews as an employer.
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 1 Ba Call Centre review submitted by Ba Call Centre employee. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ba Call Centre is the right company for you. ... Read moreTCS
Accenture
Wipro
Cognizant