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Ba Call Centre

Compare

based on 35 Reviews

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Ba Call Centre Service Advisor Reviews

based on 11 reviews

Updated 3 Oct, 2024

Overall Rating

2.5/5

How AmbitionBox ratings work?

Category Ratings

2.4

Work-Life balance

2.3

Salary & Benefits

2.3

Skill development

2.1

Job Security

1.8

Work Satisfaction

1.7

Promotions/Appraisal

1.7

Company culture

11 reviews found

Sort by: Popular

Service Advisor in New Delhi

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

3.0

Work-Life Balance

posted on 18 Jul 2024

Likes

Nothing

Dislikes

Very bad managers harassment

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Advisor in Gurgaon / Gurugram

Full Time

·

After Sales Service & Repair Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

2.0

Work Satisfaction

2.0

Salary & Benefits

2.0

Job Security

2.0

Work-Life Balance

posted on 08 Aug 2024

Likes

Staff travel

Dislikes

Rajnee balaram, policies, leave policy, absence policy, sick leave policy, admin, not effective ac, food in cafeteria, cab routing, etc

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

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Service Advisor in New Delhi

Full Time

·

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 03 Oct 2024

Likes

Worst place to work

Dislikes

Worst place to work

Work Details

Work days: Rotational Shift (Strict Timings)

Service Advisor in Gurgaon / Gurugram

Full Time

·

Arc- non voice Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Promotions/Appraisal

3.0

Skill Development

3.0

Company Culture

3.0

Work Satisfaction

3.0

Salary & Benefits

3.0

Job Security

4.0

Work-Life Balance

posted on 02 Feb 2024

Likes

Staff travel

Dislikes

Nothing as such

Service Advisor in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Promotions/Appraisal

3.0

Skill Development

1.0

Company Culture

2.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

2.0

Work-Life Balance

posted on 25 Apr 2023

Likes

Training could be fun depending on which trainer you’re getting.

Dislikes

Horrible management , horrible leave policy. If you will go and work there , you’ll be working for a vertical , not the team. Team managers are unprofessional and literally rude.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Service Advisor in Gurgaon / Gurugram

Full Time

·

Compensation & Benefits Department

3.0

Overall Rating

3.0

Category Ratings

1.0

Promotions/Appraisal

4.0

Skill Development

3.0

Company Culture

4.0

Work Satisfaction

4.0

Salary & Benefits

2.0

Job Security

1.0

Work-Life Balance

posted on 17 Dec 2022

Likes

Transport faculties. Discounted travel around world.

Dislikes

Work life balance Rotational shift- changing every week

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Gurgaon / Gurugram

Tourism Services Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 11 Oct 2022

Likes

Company sucks. No appraisal and very very hard working conditions.

Dislikes

Horrible place

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

You are reading trusted reviews. Keep reading to find out more about Ba Call Centre.

Service Advisor in Gurgaon / Gurugram

Calling Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Promotions/Appraisal

1.0

Skill Development

1.0

Company Culture

1.0

Work Satisfaction

1.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 02 Oct 2022

Likes

sick place to work

Dislikes

management doesnt have manners

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Service Advisor in Gurgaon / Gurugram

Operations Support Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

5.0

Skill Development

5.0

Company Culture

5.0

Work Satisfaction

5.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 30 Jan 2020

Likes

On taking 2 sick leaves night allowance would be deducted 100%, if cab service is missed rs. 500 deduction one way. Getting approved leaves to maintain work life balance is a little difficult. Parameters to earn incentives are practically difficult but on paper very easy. Sick leave or casual leave taken on weekend would result in weekend salary deduction and also incentive earning potential. Limited food options available for night shift employees at no less cost than outside food. No medical facility available in callba apart from an ambulance which will help us to reach hospital in any critical emergency. Promotion criteria are not based on tenure but on attendance, on paper performance and management discretion due to which today very few tenured staff can be seen on the calling floor. Shifts can be changed any time as per operational requirement. Technical Week are very common example today I am in 21.30-6.30 and then 1 off and next day 2.30 a.m-11.30. Rest everything is awesome but subject to changes....Read More

Dislikes

It's awesome place to work and maintain work life balance. Incentives are best in the industry. We can get leaves approved when ever we need it. Cab service, medical facility, cafeteria food can be rated five star. Management is the best in the industry. Shifts are awesome and help to maintain work life balance. Employee working here have the best knowledge in the entire industry. Training, quality team and soft skills team are the best....Read More

Work Details

Hardcore calling

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Employee Benefits

Week offs, cabs, washrooms, coffee machines free tea coffee

Service Advisor in Gurgaon / Gurugram

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Promotions/Appraisal

4.0

Skill Development

4.0

Company Culture

5.0

Work Satisfaction

3.0

Salary & Benefits

5.0

Job Security

5.0

Work-Life Balance

posted on 12 Apr 2021

Likes

brand value and professionalism

Dislikes

nothing

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Service Advisor in Gurgaon / Gurugram

US loyalty Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Promotions/Appraisal

2.0

Skill Development

2.0

Company Culture

1.0

Work Satisfaction

3.0

Salary & Benefits

1.0

Job Security

1.0

Work-Life Balance

posted on 07 Dec 2017

Likes

Everything is manipulated. HR doesn't tell you about the position you are hired at the time of joining. They tell you after the induction. Training is pathetic, trainer's do not work seriously just because their jobs are safe. They don't care about you. Then starts the drama of kr where trainer's give marks to their pets only.

Dislikes

Team leader or duty desk will give you wrong advise on the call, which is recorded, still you will get marked down in quality. They will stay for eternity making life hell.

Work Details

Hectic, you get split off and every week roster change. Pets get fixed shifts and two offs.

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top trending discussions

View All

effortlesswinner

Need help in deciding from the following offers

I have the following offers: 1. Exl - 24 lpa fixed + 12% variable + 2 lakhs joining bonus Position - manager 2. Infinite computer solutions - 30 lpa fixed 3. Deloitte - Still negotiating trying for 30-35 lpa I am prioritizing long term employment as well as personal/ professional growth as I have major family responsibilities coming ahead in next year. Please let me know your insights. Update - Thank you for all the inputs everyone who all contributed to the discussion. I have actually made my decision, I will be joining ICS at technical lead - 37 LPA. They offered a sweet deal that is too good to resist.

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Ba Call Centre Service Advisor Reviews by Locations

Ba Call Centre Service Advisor Gurgaon / Gurugram Reviews

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 11 Ba Call Centre reviews submitted by Ba Call Centre employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Ba Call Centre is the right company for you. 90% of employe...Read more

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Ba Call Centre Reviews >
Ba Call Centre Service Advisor Reviews

Working Days for Ba Call Centre Service Advisor

based on 11 reviews

Rotational Shift

90%

Monday to Friday

10%

Work Timings for Ba Call Centre Service Advisor

based on 11 reviews

strictPercentage

Flexible timing

70%

30%

Business Travel for Ba Call Centre Service Advisor

based on 11 reviews

No travel

89%

Within city

11%

Ba Call Centre Service Advisor Salary

based on 26 salaries

₹4 L/yr - ₹5.6 L/yr

69% more than the average Service Advisor Salary in India

View more details

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