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Ba Call Centre

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3.0

based on 38 Reviews

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Ba Call Centre Interview Questions and Answers

Updated 16 Jun 2024

Ba Call Centre Interview Experiences

2 interviews found

Service Advisor Interview Questions & Answers

user image Anonymous

posted on 16 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduce yourself.
    • Add your answer
  • Q2. What do you know about this company?
    • Add your answer
  • Q3. Roles and responsibilties of a customer support agent.
  • Ans. 

    Customer support agents are responsible for assisting customers with inquiries, issues, and complaints to ensure a positive experience.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues in a timely manner

    • Providing product or service information to customers

    • Processing orders, returns, and exchanges

    • Maintaining customer records and updating databases

    • Escalating complex issues...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Ba Call Centre Service Advisor interview:
  • CallBA
  • Customer Service
  • Empathy
Interview preparation tips for other job seekers - Be Confident and fluent throughout the interview

Service Advisor Interview Questions asked at other Companies

Q1. How can you make estimate for damaged or accidental vehicle?
View answer (4)

Interview Questions & Answers

user image Anonymous

posted on 9 Apr 2022

I applied via Recruitment Consulltant and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. General introduction and aspirations
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Wfm questions that involves calculations, logics etc.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be logical and truthful. It is a nice company that invests a lot in training.

Top trending discussions

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Interview Tips & Stories
1w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
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Interview questions from similar companies

Software Engineer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 17 Feb 2021

I applied via Campus Placement and was interviewed before Feb 2020. There were 6 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Was interviewed as fresher?
    • Add your answer
  • Q2. Written test conducted? with verbal ability test ? GD
    • Add your answer
  • Q3. How would u deal with a problematic situation when you are working in a team?
    • Add your answer
  • Q4. What are your plans about higher studies?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - it was basic with apptiude test and attitiude test.

Senior Associate Interview Questions & Answers

Wipro user image Anonymous

posted on 19 Sep 2020

I applied via Walk-in and was interviewed before Sep 2019. There were 5 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Where do you want to see yourself after 5 years?
    • View 2 more answers
  • Q2. What are your preferences?
    • View 1 more answer
  • Q3. If given a chance on what do you want to make changes on the project if you've been assigned to achieve positive results with fewer efforts?
    • Add your answer
  • Q4. What are your expectations?
    • View 1 more answer
  • Q5. How do you want a corporate structure to be?
    • View 1 more answer
  • Q6. Why did you leave your last company?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Questions asked to a fresher I would expect those to be a friendly manner and allow him to speak what he can and not just the questions you ask.

Software Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 25 Dec 2020

Interview Questionnaire 

1 Question

  • Q1. A-Z in MySQL, programming languages(only concepts)
    • Add your answer

Analyst Interview Questions & Answers

Wipro user image Anonymous

posted on 23 Feb 2021

Interview Questionnaire 

1 Question

  • Q1. Previous Project Experience
    • Add your answer

Consultant Interview Questions & Answers

Genpact user image Anonymous

posted on 19 Apr 2021

I applied via Referral and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Technical questions on eloqua, email marketing
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be comfident while answering

Software Engineer Interview Questions & Answers

Tech Mahindra user image Anonymous

posted on 7 Feb 2022

I applied via Recruitment Consulltant and was interviewed before Feb 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

1.It covers all aptitude topics, and English sentences
2.Essay writing
3.Coding

Round 2 - Technical 

(2 Questions)

  • Q1. In TR , languages which u mentioned in resume they will ask Basic programing Questions on Btech project They will say one idea , we need to tell the logic how can we develop (it may varies)
    • Add your answer
  • Q2. Testing questions Polymorphism, abstraction,constructors, SQL basics
    • Add your answer
Round 3 - HR 

(5 Questions)

  • Q1. What is your family background?
    • Add your answer
  • Q2. Why should we hire you?
    • Add your answer
  • Q3. Tell me about yourself.
    • Add your answer
  • Q4. What are your strengths and weaknesses?
    • Add your answer
  • Q5. Knowledge about updated technologies
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Resume is important for your TR. Mention only languages u know well.

Assistant Manager Interview Questions & Answers

Concentrix Corporation user image

posted on 30 Oct 2021

I applied via Referral and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Oh Sorry! I did not remember the exact questions because the assessment happened last year.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I would like to say keep a positive approach and humble attitude in mind and you will get the passing score for sure. Sometimes you would get the tricky questions but always remember yourself as a manager who gets things done at any cost with integrity.

Associate Interview Questions & Answers

Wipro user image

posted on 1 Jul 2021

Interview Questionnaire 

1 Question

  • Q1. Java c c++
    • Add your answer

Ba Call Centre Interview FAQs

How many rounds are there in Ba Call Centre interview?
Ba Call Centre interview process usually has 1-2 rounds. The most common rounds in the Ba Call Centre interview process are One-on-one Round and HR.
What are the top questions asked in Ba Call Centre interview?

Some of the top questions asked at the Ba Call Centre interview -

  1. Roles and responsibilties of a customer support age...read more
  2. Wfm questions that involves calculations, logics e...read more

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Ba Call Centre Interview Process

based on 3 interviews

Interview experience

3.7
  
Good
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Ba Call Centre Reviews and Ratings

based on 38 reviews

3.0/5

Rating in categories

2.9

Skill development

2.8

Work-life balance

2.9

Salary

3.3

Job security

2.7

Company culture

2.6

Promotions

2.8

Work satisfaction

Explore 38 Reviews and Ratings
Ba Call Centre Salaries in India
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