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Ba Call Centre

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3.0

based on 38 Reviews

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Ba Call Centre Service Advisor Interview Questions and Answers

Updated 16 Jun 2024

Ba Call Centre Service Advisor Interview Experiences

1 interview found

Service Advisor Interview Questions & Answers

user image Anonymous

posted on 16 Jun 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in May 2024. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Introduce yourself.
    • Add your answer
  • Q2. What do you know about this company?
    • Add your answer
  • Q3. Roles and responsibilties of a customer support agent.
  • Ans. 

    Customer support agents are responsible for assisting customers with inquiries, issues, and complaints to ensure a positive experience.

    • Responding to customer inquiries via phone, email, or chat

    • Resolving customer complaints and issues in a timely manner

    • Providing product or service information to customers

    • Processing orders, returns, and exchanges

    • Maintaining customer records and updating databases

    • Escalating complex issues...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Ba Call Centre Service Advisor interview:
  • CallBA
  • Customer Service
  • Empathy
Interview preparation tips for other job seekers - Be Confident and fluent throughout the interview

Top trending discussions

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Interview Tips & Stories
2w (edited)
timepasstiwari
·
A Digital Markter
Got Rejected In an Interview, Just Because I Didn’t Answer a Personal Question
So, I got invited for this interview, and they told me to be there at 9 AM. Of course, I get there early, like 8:30, because I don't want to be late. But then I end up waiting for 1.5 hours. Seriously, they didn't even acknowledge me until 10. Then this HR lady calls me in, and she's totally unprofessional. She's like, on her phone, making personal calls while I'm sitting right there. And then she starts asking me these really weird questions, like what my nickname is, and what my dad does for a living. It got really uncomfortable when she started pressing for details about where my dad works. I mean, what does that have to do with anything? So I politely told her I didn't want to answer, and she actually said, "Then we can't continue this interview." I was honestly shocked. But instead of arguing, I just stood up and said, “Alright then.” And walked out. I left feeling pissed. Not only did they waste an hour of my time, but the HR rep was also rude and unprofessional..
Got a question about Ba Call Centre?
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Tech Mahindra user image Anonymous

posted on 3 Feb 2021

I applied via Naukri.com and was interviewed in Aug 2020. There were 3 interview rounds.

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1 Question

  • Q1. Past experience and communication skills
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Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident

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Tech Mahindra user image Anonymous

posted on 26 Jul 2021

I applied via Naukri.com and was interviewed before Jul 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Coming to AEM,Interviewer has covered all the topics.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Pls don't join in TechMahindra.Especially for AEM Folks.Because there are no projects at all.They force you to learn and work in other domain.Then your AEM knowledge will vanish.Worst Company.

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Wipro user image Anonymous

posted on 19 Jul 2021

Interview Questionnaire 

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  • Q1. About skilla
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  • Q2. Project
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Senior Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 23 Jun 2021

I applied via Recruitment Consultant and was interviewed in May 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. All questions related to Digital and networks and they asked core java question like functional interface uses and why do we need it and difference with interface
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview was quite good

Senior Engineer Interview Questions & Answers

Wipro user image

posted on 1 Dec 2022

I applied via Approached by Company and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. What is n-tier architecture
  • Ans. 

    n-tier architecture is a software design pattern that divides an application into logical layers.

    • It separates presentation, application processing, and data management functions.

    • Each layer can be developed and maintained independently.

    • Examples include 3-tier and 4-tier architectures.

    • It improves scalability, maintainability, and flexibility of the application.

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. What is your expectation from company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answering the questions and answers

Service Advisor Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 21 Sep 2021

I applied via Recruitment Consultant and was interviewed before Sep 2020. There were 4 interview rounds.

Interview Questionnaire 

3 Questions

  • Q1. Why do you choose concentrix?
    • Add your answer
  • Q2. In a year, where do you want to see yourself?
    • Add your answer
  • Q3. Talk about some topic for a minute
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be yourself, be relax and confident

Senior Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 21 Mar 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Coding Test 

We should be clear on logics, syntax can be ignored but logics should be very clear

Round 3 - HR 

(2 Questions)

  • Q1. Are you comfortable working from any location
    • Add your answer
  • Q2. What are your expectations from our organisation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be focused and be prepared. Try be as relaxed and clam you can.

Senior Engineer Interview Questions & Answers

Wipro user image Anonymous

posted on 26 Apr 2021

I applied via Campus Placement and was interviewed before Apr 2020. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. About the basics of c, c++ and java, also asked to explain the project that I developed.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be bold and transparent. Explain your reasons and issues if any they are under standable.

Service Advisor Interview Questions & Answers

Concentrix Corporation user image Anonymous

posted on 1 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Aug 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Speak about metro
  • Ans. 

    Metro is a public transportation system typically found in urban areas.

    • Metro systems are commonly used in major cities to provide efficient and convenient transportation for residents and visitors.

    • They usually consist of underground or elevated trains that run on fixed routes with designated stops.

    • Examples of well-known metro systems include the New York City Subway, London Underground, and Tokyo Metro.

    • Metro systems of...

    • Answered by AI
    Add your answer
Round 3 - Aptitude Test 

Duration of test was 30 min. General mathematics and reasoning.

Round 4 - One-on-one 

(1 Question)

  • Q1. Why should we hire you? What is your salary expectation?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare introduction, daily routine and why should we hire you. They wants candidates for long time, can say career oriented. Be confident.

Ba Call Centre Interview FAQs

How many rounds are there in Ba Call Centre Service Advisor interview?
Ba Call Centre interview process usually has 1 rounds. The most common rounds in the Ba Call Centre interview process are HR.

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Interview Questions for Popular Designations

Ba Call Centre Service Advisor Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Ba Call Centre Service Advisor Salary
based on 28 salaries
₹4 L/yr - ₹5.6 L/yr
68% more than the average Service Advisor Salary in India
View more details

Ba Call Centre Service Advisor Reviews and Ratings

based on 12 reviews

2.8/5

Rating in categories

2.4

Skill development

2.5

Work-life balance

2.4

Salary

2.6

Job security

2.1

Company culture

2.0

Promotions

2.2

Work satisfaction

Explore 12 Reviews and Ratings
Ba Call Centre Salaries in India
Service Advisor
28 salaries
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₹4 L/yr - ₹5.6 L/yr

Team Manager
7 salaries
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₹7.8 L/yr - ₹12 L/yr

Sales Advisor
4 salaries
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₹4 L/yr - ₹6 L/yr

Senior Service Advisor
4 salaries
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₹5 L/yr - ₹6.4 L/yr

Business Team Lead
4 salaries
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₹7.2 L/yr - ₹10 L/yr

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