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Customer Service Executive interview
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People also ask about Amazon's Customer Service Executives
Is Amazon a good place to work for Customer Service Executives?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 4.3 out of 5 from over 30 employee reviews, it's clear that most customer service executives have a positive experience working at Amazon. Company culture holds the highest rating at 4.4, while career growth is rated the lowest amongst all factors at 3.9. Read reviews about company culture and career growth on AmbitionBox.
Does Amazon pay their Customer Service Executives well?
According to AmbitionBox reviews, Amazon customer service executives rate their salary and benefits at 4.3 out of 5, based on 30 reviews. The rating reflects a high level of satisfaction among employees regarding compensation and benefits, indicating that Amazon is generally seen as a place that values and rewards its workforce fairly. You can know more about Amazon's customer service executives salaries here and to read reviews specifically about salary and benefits at Amazon for customer service executives, click here.
How is the work culture at Amazon for Customer Service Executives?
Work culture at Amazon for customer service executives is rated 4.4 out of 5 by 30 employees on AmbitionBox, indicating a generally positive environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The strong rating reflects a supportive and engaging atmosphere at Amazon. To read reviews specifically about work culture at Amazon for customer service executives, click here.
How is the job security at Amazon for Customer Service Executives?
Based on 30 reviews on AmbitionBox, Amazon's customer service executives rate job security at 4.2 out of 5. This high rating reflects strong employee confidence in the stability and security of their roles at Amazon, indicating that most employees feel secure in their positions and trust the company to provide a reliable work environment. To read reviews about job security at Amazon for customer service executives, click here.
Is work from home available to Customer Service Executives at Amazon?
According to AmbitionBox, 83% of Amazon's customer service executives work from home permanently, 10% work from the office, and 7% follow a hybrid model, based on 39 reviews in the last 6 months. This reflects a flexible approach to work arrangements. To read reviews specifically about work-life balance at Amazon for customer service executives, click here.
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Work Policy for Amazon Customer Service Executive
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Workplace policy may vary based on Department, Designation and
Location.
based on 39 reviews in last 6 months
Permanent work from home
83%
Work from office
10%
Hybrid
7%
Other hybrid work policies
5%
2 days/week from office
2%
Gender Based Ratings for Amazon Customer Service Executive
based on 490 reviews
Rated by 234
Women
Rated by 256
Men
Working Days for Amazon Customer Service Executive
based on 554 reviews
Rotational Shift
56%
Monday to Friday
32%
Monday to Saturday
8%
Other
3%
Alternate Saturday off
1%
Work Timings for Amazon Customer Service Executive
based on 554 reviews
Flexible timing
Strict (9am - 6pm)
Strict (6am - 3pm)
61%
6%
3%
30% employees reported other strict timings
Shift Timings for Amazon Customer Service Executive
based on 554 reviews
Day shift
Night shift
65%
35%
Business Travel for Amazon Customer Service Executive
based on 554 reviews
No travel
78%
Within city
13%
Within country
5%
International travel
4%
16%
more
than the average Customer Service Executive Salary in India
View more details
Office cab/shuttle
52 total
responses
Free meal
35 total
responses
International/On-site exposure
10 total
responses
Joining bonus
1 total
response
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