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Filter reviews by Bpo Convergence Customer Care Executive Reviews
Overall Rating
based on 113
reviews
What employees say about Bpo Convergence?
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Workplace insights
Rotational Shift
74% employees reported
Flexible timing
52% employees reported
No travel
68% employees reported
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Gender based rating
Rated by Women
38 reviews
Rated by Men
63 reviews
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113 reviews found
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Customer Care Executive interview
Q1. If you are unable to handle a customer, what to do?
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Q2. How will you handle a angry customer?
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Q3. You know about shiprocket? Or other processes?
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Career Advice
1w
a procurement specialist
Am I on right path?
Right after my BCom, I took a service advisor role at Honda for ₹7K due to urgency. Later, I moved to a gas station for ₹10K, handling all kinds of work beyond office tasks.
My breakthrough came when I joined as an order management specialist in Bangalore for ₹22K. To advance, I self-learned Excel, Power BI, coding, and automation, earning a specialist role. I also completed my MBA in Logistics & Supply Chain online. After four years, my salary reached ₹35K.
With management’s support, I transitioned to a procurement specialist role at ₹45K + ₹11K (night shift), later growing to ₹58K + ₹11K by optimizing processes.
Now, I’m preparing for an HR round and planning to ask for a 55% hike. Am I on the right track? How can I accelerate my career growth?
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How is Bpo Convergence to work for?
Bpo Convergence is rated 3.1 out of 5, based on 113 reviews by employees on AmbitionBox.
Bpo Convergence is known for Skill development which is rated at the top and given a rating of 3.1. However, Career growth is rated the lowest at 2.5 and can be improved. To know first hand how it is like to work at Bpo Convergence read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Bpo Convergence?
According to AmbitionBox ratings, Bpo Convergence employees rate its salary and benefits as 2.6 out of 5. You can know more about Bpo Convergence Salaries at AmbitionBox
How is the work culture at Bpo Convergence?
Work culture is rated 3.0 at Bpo Convergence by 113 employees. While job security is rated 3.0 and work-life balance is rated 2.8 at Bpo Convergence. Read detailed reviews by employees of Bpo Convergence on AmbitionBox.
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