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Filter reviews by Alorica Customer Success, Service & Operations Department Reviews
Overall Rating
based on 21
reviews
What employees say about Alorica?
Insights from employee reviews on AmbitionBox
Workplace insights
Work from office
63% employees reported
Rotational Shift
80% employees reported
Flexible timing
49% employees reported
No travel
61% employees reported
View more detailed insights
Gender based rating
Rated by Women
132 reviews
Rated by Men
230 reviews
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in Alorica Customer Success, Service & Operations Department Reviews
21 reviews found for "work culture"
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asked in
Customer Support Executive interview
Q1. Handling postpaid customer with high bill
Q2. How to address customer if they talk rude
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Career Growth
2w (edited)
littleiv
·
works at
Capgemini
Tech lead - Tech Mahindra or IBM
I have 2 offers in same location : Need guidance to choose one
1) Tech Mahindra (U4)
Fixed 23.9 Variable 2.6=26.5
No joining bonus
Project details informed already
2)IBM(7B)
Fixed 21.37 + Variable 0-10%
Joining bonus is 1 lakh
Your Responses and thoughts will be appreciated.
Thank you
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People also ask about Alorica's Customer Success, Service & Operations Department
Is Alorica's Customer Success, Service & Operations Department a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.0 out of 5 from over 21 employee reviews, it's clear that most employees have an average experience working at Alorica's Customer Success, Service & Operations Department.
Salary holds the highest rating at 3.0, while career growth is rated the lowest amongst all factors at 2.6.
Read reviews about
salary
and
career growth
on AmbitionBox.
Does Alorica's Customer Success, Service & Operations Department pay their employees well?
According to AmbitionBox reviews, Alorica's Customer Success, Service & Operations Department employees rate their salary and benefits at 3.0 out of 5, based on 21 reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about Alorica's Customer Success, Service & Operations Department salaries
here
and to read reviews specifically about salary and benefits at Alorica's Customer Success, Service & Operations Department,
click here
.
How is the work culture at Alorica's Customer Success, Service & Operations Department?
Work culture at Alorica's Customer Success, Service & Operations Department is rated 2.8 out of 5 by 21 employees on AmbitionBox, indicating a below-average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. This lower rating suggests that employees may experience challenges in aspects like collaboration, support, and overall satisfaction. To read reviews specifically about work culture at Alorica's Customer Success, Service & Operations Department,
click here
.
How is the job security at Alorica's Customer Success, Service & Operations Department?
Based on 21 reviews on AmbitionBox, Alorica's Customer Success, Service & Operations Department employees rate job security at 2.8 out of 5. This lower rating indicates that a significant number of employees may have concerns about their job stability and the reliability of their roles at Alorica's Customer Success, Service & Operations Department. To read reviews about job security at Alorica's Customer Success, Service & Operations Department,
click here
.
Is work from home available at Alorica's Customer Success, Service & Operations Department?
According to AmbitionBox, 5% of Alorica's Customer Success, Service & Operations Department employees work from home permanently, 63% work from the office, and 32% follow a hybrid model, based on 72 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance,
click here.
How do I get a job at Alorica's Customer Success, Service & Operations Department?
To get a job at Alorica's Customer Success, Service & Operations Department, start by browsing the current open positions
here
and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top Alorica interview questions and practice your responses to prepare thoroughly.
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|
Customer Support Executive
109
salaries
|  ₹2.1 L/yr - ₹4.5 L/yr |
|
Team Manager
95
salaries
| ₹4 L/yr - ₹8 L/yr |
|
Customer Service Executive
85
salaries
| ₹2.1 L/yr - ₹4 L/yr |
|
Customer Service Associate
38
salaries
| ₹2.3 L/yr - ₹4 L/yr |
|
Customer experience Executive
31
salaries
| ₹2 L/yr - ₹4 L/yr |
Office cab/shuttle
10 total
responses
Free meal
2 total
responses
International/On-site exposure
1 total
response
Health insurance
4 total
responses
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