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Accenture Customer Service Executive Reviews

based on 106 reviews
Updated 13 Dec, 2024

Overall Rating

3.7/5
How AmbitionBox ratings work?

Category Ratings

3.9

Salary & Benefits

3.7

Company culture

3.6

Skill development

3.5

Job Security

3.4

Work Satisfaction

3.3

Work-Life balance

3.2

Promotions/Appraisal

Top Mentions in Accenture Customer Service Executive Reviews

106 reviews found

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People also ask about Accenture's Customer Service Executives

How is Accenture to work for?
Accenture is rated 3.7 out of 5, based on 106 reviews by employees on AmbitionBox. Accenture is known for Salary & Benefits which is rated at the top and given a rating of 3.9. However, Career growth is rated the lowest at 3.2 and can be improved. To know first hand how it is like to work at Accenture read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Accenture?
According to AmbitionBox ratings, Accenture employees rate its salary and benefits as 3.9 out of 5. You can know more about Accenture Salaries at AmbitionBox
How is the work culture at Accenture?
Work culture is rated 3.7 at Accenture by 106 employees. While job security is rated 3.5 and work-life balance is rated 3.3 at Accenture. Read detailed reviews by employees of Accenture on AmbitionBox.
Is work from home available in Accenture?
According to AmbitionBox, 18% Accenture employees work from office 3 days/week, and 18% work from office 2 days/week (based on 11 AmbitionBox reviews in last 6 months).

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Work Policy for Accenture Customer Service Executive

i
Workplace policy may vary based on Department, Designation and Location.

based on 11 reviews in last 6 months

Work from office

Work from office

55%
Hybrid

Hybrid

45%

2 days/week from office

18%

3 days/week from office

18%

Other hybrid work policies

9%

Gender Based Ratings for Accenture Customer Service Executive

based on 96 reviews
3.7
Rated by 42 Women

Rated 3.8 for Company Culture and 3.7 for Salary & Benefits

women
3.7
Rated by 54 Men

Rated 4.1 for Salary & Benefits and 3.7 for Skill Development

men

Working Days for Accenture Customer Service Executive

based on 106 reviews
Rotational Shift
52%
Monday to Friday
42%
Other
5%
Monday to Saturday
1%

Work Timings for Accenture Customer Service Executive

based on 106 reviews
Flexible timing
Strict (4.30pm - 2.30am)
Strict (5.30pm - 3.30am)
54%
3%
3%
40% employees reported other strict timings

Shift Timings for Accenture Customer Service Executive

based on 106 reviews
Day shift
Night shift
55%
45%

Business Travel for Accenture Customer Service Executive

based on 106 reviews
No travel
70%
Within city
24%
Within country
6%
Accenture Customer Service Executive Salary
based on 810 salaries
₹1.8 L/yr - ₹7.5 L/yr
62% more than the average Customer Service Executive Salary in India
View more details
cab
Office cab/shuttle
7 total responses
freemeal
Free meal
3 total responses
onsite
International/On-site exposure
2 total responses
healthInsurance
Health insurance
4 total responses
+5 more benefits
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