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Accenture

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based on 53.7k Reviews

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

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Accenture Senior Customer Support Associate Bangalore / Bengaluru Reviews

based on 9 reviews

Updated 10 Oct, 2023

Overall Rating

4.8/5

How AmbitionBox ratings work?

Category Ratings

4.4

Skill development

4.3

Company culture

4.3

Promotions

4.2

Job security

4.2

Salary

4.2

Work satisfaction

4.0

Work-life balance

9 reviews found

Sort by: Popular

Senior Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 10 Oct 2023

Likes

Good work culture

Salary - Good
Skill development - Good
Job security - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Hike and promotion

Work Details

Work policy: 3 days/week from office

Work days: Rotational Shift (Flexible Timings)

Senior Customer Support Associate in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 21 Jun 2023

Likes

Everything

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

But issues with rehiring of ex.employees.

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

What people are saying about Accenture

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beautifulcutlet

Salary discussion for Accenture India

I completed My interviews for Application Tech Support Practitioner Accenture India I have 6 years of experience as a Network Security Engineer currently working with HCL Technologies How much should I ask as Expected CTC? CCTC 7.25 LPA

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Senior Customer Support Associate in Bangalore / Bengaluru

Full Time

·

RSA Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 May 2022

Likes

everyvthing

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

nothing

Work Details

good

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Bangalore / Bengaluru

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

1.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 07 Oct 2020

Likes

Working with Accenture was good. But working under that manager was terrible, that manager doesn't value your efforts and she judge you without even knowing anything about you without even talking to you. And her judgement is completely wrong always. I don't know how such kinda of people get promoted. I lost my job all of a sudden without any prior information.

Salary - Good
Skill development - Good
Promotions - Good
Company culture - Good

Dislikes

Working under that manager was terrible. Though I did two different shifts(us and ANZ) on same day for a couple of days to support other shift team as they dint had any agent, she did not even recognise that. She always judge without knowing anything without even talking to the person. As per her taking emergency leave when parent is sick, it is a compliance issue itseems, though I asked for permission for leave, it is still compliance it seems. Never want to work under such manager. I don't know how such kinda people get promoted....Read More

Job security - Bad

Work Details

Average

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 27 Mar 2021

Likes

Good work environment and culture. Teammates are supportive and the management is transparent.. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Career growth is slow.

Work Details

I enjoyed working with Accenture.

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Bangalore / Bengaluru

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

4.0

Skill development

4.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 30 Oct 2022

Likes

Skill development and learning platform amazing

Skill development - Good
Job security - Good

Dislikes

Poor management Team leaders and managers they think they are celebraties.. politics..i love working in Accenture because of it i quit organization They undervalue your abilities.. they try to hire with less package..it's nowhere going to help your personal growth (HR)

Salary - Bad
Promotions - Poor
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Senior Customer Support Associate in Bangalore / Bengaluru

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 19 Dec 2019

Likes

Great place to work

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Na

You are reading trusted reviews. Keep reading to find out more about Accenture.

Senior Customer Support Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 06 Mar 2019

Likes

Great place to work... Will go ahead and join if I get good opportunity further

Salary - Good
Skill development - Good
Job security - Excellent
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions and appraisal

Work Details

Not exciting... Kind of hectic always

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

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Senior Customer Support Associate in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Apr 2018

Likes

Job security and awesome place to work.

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

No

Work Details

It was really good experience. Learned a lot

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

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Accenture Bangalore / Bengaluru Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 9 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 62% of employees reported the ...Read more

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Accenture Reviews >
Accenture Senior Customer Support Associate Bangalore / Bengaluru Reviews

Working Days for Accenture Senior Customer Support Associate Bangalore / Bengaluru

based on 9 reviews

Monday to Friday

62%

Rotational Shift

38%

Work Timings for Accenture Senior Customer Support Associate Bangalore / Bengaluru

based on 9 reviews

Flexible timing

Strict (5pm - 2.30am)

Strict (1.30pm - 10pm)

50%

13%

13%

24% employees reported other strict timings

Shift Timings for Accenture Senior Customer Support Associate Bangalore / Bengaluru

based on 9 reviews

Day shift

Night shift

75%

25%

Business Travel for Accenture Senior Customer Support Associate Bangalore / Bengaluru

based on 9 reviews

No travel

100%

Accenture Senior Customer Support Associate Salaries in Bangalore / Bengaluru

based on 22 salaries

₹3 L/yr - ₹6 L/yr

29% more than the average Senior Customer Support Associate Salary in India

View more details

Employee Benefits for Accenture Senior Customer Support Associate Bangalore / Bengaluru

Office cab/shuttle

1 total response

Office gym

1 total response

Cafeteria

1 total response

Retirement benefits

0 total responses

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