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Accenture

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based on 58k Reviews

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Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Mega Company - 2024

Top Rated Company for Women - 2024

Top Rated IT/ITES Company - 2024

About
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5.9L
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Accenture Customer Care Executive Bangalore / Bengaluru Reviews

Updated 10 Oct, 2024

Overall Rating

3.7/5

based on 15 reviews

Rating distribution

5

7 (46.7%)

4

5 (33.3%)

3

1 (6.7%)

2

0 (0%)

1

2 (13.3%)

Category Ratings

3.7

Company culture

3.7

Job security

3.7

Salary

3.6

Skill development

3.4

Work satisfaction

3.2

Work-life balance

2.9

Promotions

What employees say about Accenture?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Friday

56% employees reported

Flexible timing

55% employees reported

No travel

49% employees reported

View more detailed insights

Gender based rating

1.6

Rated by Women

3 reviews

4.4

Rated by Men

11 reviews

Accenture is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with ... Read more

Accenture is rated 3.7 out of 5 stars on AmbitionBox, based on 15 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

15 reviews found

Sort by: Popular

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 10 Oct 2024

Likes

nothing

Dislikes

useless AI dependent processes brainless HR team

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This job involves Travel Within Country, International Travel.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 May 2024

Likes

Good Company overall

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to be disliked everything is good

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

What people are saying about Accenture

View All

a custom software engineering specialist

Got Offer from TCS!

Hello, I got 32L CTC offer from TCS as an IAM associate consultant. Is it a good package considering I have 10.9 years of experience and in IAM 3.6 years? Rest of the experience is in dot net. Also, TCS is considering 10.2 experience only as some process on their side. Please share your thoughts on the offered package and the experience part. Thank you in advance.

Got a question about Accenture?

Ask anonymously on communities.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Management Consulting Department

4.0

Overall Rating

4.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

3.0

Promotions

5.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 27 Jun 2024

Likes

Very good learn in company

Salary - Excellent
Skill development - Good
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent

Dislikes

No problem

Work-life balance - Poor

Work Details

Work policy: 3 days/week from office

Work days: Monday to Friday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

2.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 07 Dec 2021

Likes

Worked for contract basis Amazing company

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

It was a contract basis dream of working for same company

Promotions - Poor

Work Details

Good

Work timings: Flexible Timings

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 06 Mar 2024

Likes

Nothing

Dislikes

The hiring process in this company was smooth, and when I discussed about my company and about the reliving letter, a recruiter associate from Accenture named Namratha Shivkumar forced me to quit my job before giving the offer letter. She got my reliving letter and then started ignoring my calls all together. She received calls frommy other number and then I’d get to talk to her for 2 mins in which she only said “you’ll have to wait” and the disconnected the call. Please make sure that you get the offer letter before quitting your company because Accenture’s recruiter team has scammed me....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Contractual

·

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

4.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 14 May 2024

Likes

Good work environment

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing as such

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Contractual

·

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

2.0

Skill development

2.0

Job security

1.0

Promotions

2.0

Work satisfaction

2.0

Company culture

2.0

Work-life balance

posted on 13 May 2024

Likes

Nothing apart from salary

Salary - Good

Dislikes

Everything else is negative

Skill development - Poor
Job security - Poor
Promotions - Bad
Work satisfaction - Poor
Company culture - Poor
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Rotational Shift (Strict Timings)

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about Accenture.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

4.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 12 Sep 2023

Likes

Job

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Good
Company culture - Excellent
Work-life balance - Good

Dislikes

Still I Didn't Join When I Join I Can Know

Discover interview dos and don'ts from real experiences

Customer Care Executive in Bangalore / Bengaluru

Part Time

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

4.0

Promotions

3.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Aug 2023

Likes

Good good good

Skill development - Good
Job security - Good
Promotions - Good
Company culture - Good
Work-life balance - Good

Dislikes

Nothing is bad

Customer Care Executive in Bangalore / Bengaluru

Contractual

·

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

3.0

Work satisfaction

4.0

Company culture

3.0

Work-life balance

posted on 11 May 2023

Likes

The work culture

Skill development - Good
Job security - Good
Company culture - Good

Dislikes

Shift timings and 10 hour shift

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

4.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 11 Feb 2022

Likes

Everything

Salary - Excellent
Skill development - Good
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Nothing to dislike in accenture

Work Details

Work days: Monday to Friday (Strict Timings)

Customer Care Executive in Bangalore / Bengaluru

Accounts & Finance Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

4.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 22 Jan 2022

Likes

Good very nice 👌

Salary - Good
Skill development - Good
Job security - Good
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Very good

Work Details

Good 👍

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 01 Sep 2021

Likes

Job Is Secure if you do what you are supposed to do

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA

Work Details

Work timings: Flexible Timings

Customer Care Executive in Bangalore / Bengaluru

Customer support associative Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 28 Apr 2018

Likes

It was good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Cafeteria

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Bangalore / Bengaluru

Full Time

·

Corporate Communication Department

4.0

posted on 12 Dec 2023

Overall Rating

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More about working at Accenture

#5 Best Mega Company - 2022

#1 Best Mega IT/ITES Company - 2022

#11 Best Mega Company - 2021

#3 Best Mega IT/ITES Company - 2021

HQ - Dublin, Ireland
IT Services & Consulting
1 Lakh+ Employees (India)
Public
Analytics & KPO
Software Product
Management Consulting

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 15 Accenture reviews submitted by Accenture employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Accenture is the right company for you. 56% of employees reported the... working days at Accenture as Monday to Friday. 55% employees reported the work timings at Accenture as Flexible timing. Read more

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Accenture Customer Care Executive Bangalore / Bengaluru Reviews

Accenture Customer Care Executive Salaries in Bangalore / Bengaluru

based on 62 salaries

₹2.1 L/yr - ₹6 L/yr

65% more than the average Customer Care Executive Salary in India

View more details

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