Upload Button Icon Add office photos
Filter reviews by

24/7 Customer Reviews

based on 2.7k reviews
Updated 7 Jan, 2025

Overall Rating

3.5/5
How AmbitionBox ratings work?

Category Ratings

3.6

Company culture

3.4

Skill development

3.3

Work-Life balance

3.3

Job Security

3.3

Work Satisfaction

3.1

Salary & Benefits

2.9

Promotions/Appraisal

24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
24/7 Customer is rated 3.5 out of 5 stars on AmbitionBox, based on 2.7k company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

Explore Reviews by Department

View All
3.4
 • 146 Reviews
3.8
 • 104 Reviews
3.5
 • 55 Reviews
3.7
 • 53 Reviews
3.6
 • 48 Reviews

2.7k reviews found

Sort by: Popular

Similar companies

View All
WNS Reviews
3.4
 • 10.6k Reviews
Genpact Reviews
3.9
 • 30k Reviews
Concentrix Corporation Reviews
3.8
 • 25.2k Reviews
Teleperformance Reviews
3.9
 • 27.6k Reviews
Sutherland Global Services Reviews
3.7
 • 6.5k Reviews
HGS Reviews
3.9
 • 6.8k Reviews
Tech Mahindra Reviews
3.6
 • 33.4k Reviews
Infosys BPM Reviews
3.7
 • 9.2k Reviews
TCS Reviews
3.7
 • 85k Reviews
Accenture Reviews
3.9
 • 53.2k Reviews
View more

View More

Top 24/7 Customer Interview Questions

View All
Q1. What are different computer platforms available?
View answers (4)
Q2. Do you know about our software? Have you ever used it?
View answers (2)

Get interview-ready with top interview questions

View all 59 questions
Q3. What is a pac file and how does this works - it's diffe ... read more
View answer (1)
Q4. Delete Nth node from end of Linked List You have been g ... read more
View answers (4)
Q5. Intersection of Linked List You are given two Singly Li ... read more
View answers (3)

Latest 24/7 Customer Employee Reviews

View all
Recruitment & Talent Acquisition
1.0

  •  posted on 07 Jan 2025

Likes:
Dislikes:
Culture, politics, job security
Non Voice
4.0

  •  posted on 05 Jan 2025

Likes:
Dislikes:
Timings
Non Voice
1.0

  •  posted on 05 Jan 2025

Likes:
Dislikes:
No work life balance,no salary satisfaction,worst culture, p... read more
Retail & B2C Sales
4.0

  •  posted on 05 Jan 2025

Likes:
Dislikes:
Stressful shift timings
Voice / Blended
3.0

  •  posted on 04 Jan 2025

Likes:
Dislikes:
I don’t like the management
Logo
You are reading trusted reviews. Keep reading to find out more about 24/7 Customer.

Discover interview dos and don'ts from real experiences

Claim your company page and respond to reviews as an employer.

Jobs at 24/7 Customer

View all

People also ask about 24/7 Customer

Is 24/7 Customer a good place to work for?
The experience of working at any company can vary based on factors like team, manager, role, company policy etc. However, with an overall rating of 3.5 out of 5 from over 2.7k employee reviews, it's clear that most employees have an average experience working at 24/7 Customer. Company culture holds the highest rating at 3.6, while career growth is rated the lowest amongst all factors at 2.9. Read reviews about company culture and career growth on AmbitionBox.
How does 24/7 Customer’s employee rating compare to the industry average?
24/7 Customer's employee rating of 3.5 out of 5 is below the industry average of 3.8 out of 5 for companies within the Software Product sector. This rating suggests that 24/7 Customer faces some challenges in employee satisfaction compared to its industry peers. It indicates that while 24/7 Customer performs relatively well, there may be specific areas where improvements could be made to better align with or exceed the industry standard.
Does 24/7 Customer pay their employees well?
According to AmbitionBox reviews, 24/7 Customer employees rate their salary and benefits at 3.1 out of 5, based on 2.7k reviews. The rating reflects an average level of satisfaction among employees regarding compensation and benefits, indicating that while employees find the compensation and benefits acceptable, there is room for improvement in these areas. You can know more about 24/7 Customer salaries here and to read reviews specifically about salary and benefits at 24/7 Customer, click here.
How is the work culture at 24/7 Customer?
Work culture at 24/7 Customer is rated 3.6 out of 5 by 2.7k employees on AmbitionBox, indicating an average environment. Work culture encompasses aspects like collaboration, support, and overall employee satisfaction. The rating reflects that while some aspects of the work culture are satisfactory, there is room for improvement in certain areas. To read reviews specifically about work culture at 24/7 Customer, click here.
How is the job security at 24/7 Customer?
Based on 2.7k reviews on AmbitionBox, 24/7 Customer employees rate job security at 3.3 out of 5. This average rating suggests that while many employees feel reasonably secure in their roles, there may be some concerns or uncertainties. To read reviews about job security at 24/7 Customer, click here.
Is work from home available at 24/7 Customer?
According to AmbitionBox, 10% of 24/7 Customer employees work from home permanently, 78% work from the office, and 12% follow a hybrid model, based on 163 reviews in the last 6 months. This indicates an inclination for in-office work arrangements with fewer remote options. To read reviews specifically about work-life balance at 24/7 Customer, click here.
How do I get a job at 24/7 Customer?
To get a job at 24/7 Customer, start by browsing the current open positions here and apply for roles that align with your skills and interests. It’s crucial to tailor your resume and cover letter to highlight relevant experience. Additionally, research top 24/7 Customer interview questions and practice your responses to prepare thoroughly.

Tell us how to improve this page.

Work Policy at 24/7 Customer

i
Workplace policy may vary based on Department, Designation and Location.

based on 163 reviews in last 6 months

Work from office

Work from office

78%
Hybrid

Hybrid

12%

Other hybrid work policies

7%

2 days/week from office

3%

3 days/week from office

2%

Permanent work from home

Permanent work from home

10%

Gender Based Ratings at 24/7 Customer

based on 2.5k reviews
3.5
Rated by 729 Women

Rated 3.6 for Company Culture and 3.5 for Skill Development

women
3.5
Rated by 1.8k Men

Rated 3.6 for Company Culture and 3.4 for Skill Development

men

Working Days at 24/7 Customer

based on 2.7k reviews
Rotational Shift
74%
Monday to Friday
20%
Other
3%
Monday to Saturday
2%
Alternate Saturday off
1%

Work Timings at 24/7 Customer

based on 2.7k reviews
Flexible timing
Strict (5.30pm - 2.30am)
Strict (6.30pm - 3.30am)
64%
2%
2%
32% employees reported other strict timings

Shift Timings at 24/7 Customer

based on 2.7k reviews
Night shift
Day shift
56%
44%

Business Travel at 24/7 Customer

based on 2.7k reviews
No travel
64%
Within city
31%
Within country
3%
International travel
2%
Digital Interaction Advisor
1.2k salaries
unlock blur

₹1 L/yr - ₹4.5 L/yr

Digital Interactive Specialist
1k salaries
unlock blur

₹1 L/yr - ₹4.8 L/yr

Advisor
509 salaries
unlock blur

₹1 L/yr - ₹5 L/yr

Digital Interaction Executive
382 salaries
unlock blur

₹1 L/yr - ₹5.5 L/yr

Customer Service Executive
304 salaries
unlock blur

₹0.7 L/yr - ₹5.2 L/yr

Explore more salaries
cab
Office cab/shuttle
331 total responses
onsite
International/On-site exposure
20 total responses
freemeal
Free meal
14 total responses
paternity
Paternity leaves
3 total responses
+26 more benefits
Compare 24/7 Customer with

WNS

3.4
Compare

Genpact

3.9
Compare

Concentrix Corporation

3.8
Compare

Teleperformance

3.9
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
write
Rate your company