Senior Manager-Employee Relations

Functional Overview

The Human Resources at [24]7.ai is established as the Employer of Choice through innovative, technology powered HR practices which build an engaged workforce, enable performance excellence and create a work environment and culture that is synonymous with diversity, inclusion and employee experience.

The Employee Relations Team continuous endeavour is to create and maintain a positive relationship with its employees in all aspects - contractual, practical, corporal and emotional dimensions. ER Team focuses and liaises both on individual and collective relationships in the workplace with an increasing emphasis on the relationship between managers and their team members for increased well-being and greater performance. The ER Team assists in creating, enforcing and governing policies that are fair and consistent for everyone at the workplace.

Job Details:

Location: Bangalore

Qualification: Preferred MBA/MSW HR, PGDM (Specialization in HR)

Shift: 5 pm- 2 am

Essential Job Functions:

• Rewards and Recognition
• Performance Management
• Attrition Management and Retention
• Employee Engagement Initiatives
• Employee Satisfaction

Job Responsibilities:

• 13+ years of experience as an HRBP or worked in the field of Employee Relations, Talent Engagement, Talent Management, People & Culture in any Industry
• Own & drive projects on EVP - Employee Value Proposition
• Lead & Drive Org-wide Employee Engagement Initiatives
• Demonstrated ability to set priorities, manage multiple responsibilities and deliver against deadlines
• Ability to understand broad HR issues and to resolve conflict situations
• High on Energy, Passionate & Results driven
• Excellent interpersonal skills with experience in dealing with multiple levels of leadership across the Organization
• Sound analytical thinking, problem-solving and negotiating skills
• Ability to conduct investigations and drive positive resolutions

Behavioural Aspects:

• High on Energy
• Maintain integrity at all times
• Active listening
• Ability to Inspire
• Passionate with positive attitude
• Influence & persuasion skills
• Open to learning at all times
• Ability to identify and resolve risks & conflicts
• Able to maintain composure at stressful times