AmbitionBox
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Insights from employee reviews on AmbitionBox
66% employees reported
83% employees reported
67% employees reported
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1 reviews
7 reviews
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Full Time
Non Voice Department
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I like the financial and job security the provide
Its an mnc thought it runs like a domestic based company, no work life balance, low salary high stress.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Work environment is good 😅
Cab timings are a big ache 🤐
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Non Voice Department
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Nothing
Here they will remove you without the proper reason. No job security at all. Don't go for this company. Once they remove you. They will demand money in order to give proper reliving documents. Even the HR manager head will lie you on your face that everything will be taken care of. But nothing goes right way.
Full Time
Operations Support Department
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Only for 1year
No proper pay
Full Time
Non Voice Department
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Office infrastructure and cab facility
They blame once you are ready to leave. I was told that UPS was stolen however I produced the CCTV footage and they backed it. I lost my final settlement. PF need to be withdrew before or else once you leave you need to forget the PF too. My increment was 300 per year.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Department
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It is good company to work but don't waste your time into contract based job. As client requirement you will be hired for 2-3 months later on you'll be removed from the organisation(Rampdown).If you want to have a good carrier don't join in contract based.
Total night shift and graveyard shift and no night shift allowance will be provided.Of your presently studying that gives advantage to study and attend job if you could balance work life and studies
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Retail & B2C Sales Department
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Very good place to work
Food canteens not quality
Wonderful place to work
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Business Process Outsourcing Department
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I like the work culture and ethics of the company, it's good.
Only rotational night shifts
Work timings: Flexible Timings
Work related travel: This job involves Travel Within City.
Discover interview dos and don'ts from real experiences
Full Time
Customer Success Department
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Top trending discussions
Full Time
Sales Support & Operations Department
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No one has informed that there will ramdown while the time of interview and now they have removed me from job and now I have a salary issue.
Everything from HR, Managers and policy
Work timings: Strict Timings
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Some of the facilities available are good
Target process A lot of office politics in Target process. The top management is known for cornering people who's not in their favourite list. Not preferable for female employee's, they give less care about safety. Target process in 24/7 is not at all preferable, very toxic environment. Somebody who smokes and drink with management can easily survive there, or else it's hard to keep up in the work culture....Read More
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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Company environment is absolutely great and the seniors are helpful and cheerful. They don't have the ego of being senior. performance incentives are good
Salary is very low and the growth rate is very low. Salary difference between fresher and 2 year experienced is 4000/- only
Full Time
Customer Success Department
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They will approve your leaves including weekdays but once you come back they will say we have approved your leaves now work on 6 days and also force us to extend our shift and if you complain there is no resolution
Every week there is a business requirements and every week they will force u to work for extra days without any pay Their managers will promise something and make you to work and later on they will stand on their own decision
Work days: Alternate Saturday off (Strict Timings)
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Nothing, time waste of time to work in this company.
Increments, Salary, Promotions and a lot of politics on the floor. Where team leaders will only support the people who are their favorites.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Sales Support & Operations Department
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No salary delay and good place for freshers
No work life balance, very odd shift timings eg 1:30 AM to 12:30 PM, 5 days work from office. Favoritism and specific gender preference. Supervisors do not let you apply for your own leave but swap it with your weekly offs and end up working 9-10 days straight for the next week off.
Work days: Rotational Shift (Flexible Timings)
Full Time
Non Voice Department
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Nothing
Worst working environment ever. No proper facilities and weak security for girls in cabs. Cab driver are misbehaving with girls in cabs. Worst management regarding amenities.
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Flexible shifts Flexible rotational offs
Salary will never grow even if you work for 5 years, do not consider appraisal of 1k as a growth No work life balance, people do donkeys work for a slice of bread No outings, no bonuses Incentives became like shit
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Non Voice Department
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I love the culture and work life balance. I had a great experience working at 247.ai. I have learned a lot and helped me to accelerate my carrier. I suggest young graduates and freshers to join 247.ai to get good knowledge and communication skills. It will really help you to grow from scratch. The trainers are professional and has a keen vision to help employees never seen in any organization.
Nothing much, lack of incentive structure
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success, Service & Operations - Other Department
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Good work culture
Ramdown process
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Voice process and non voice process Department
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The company culture work like balance and opportunities for growth
According to review and insights from employees some common dislikes about working at a 24/customer service role including related with angry or demanding customer long hours demanding shift limited carrer growth potential with in the role repetitive tasks high pressure to meet performance metrics and sometimes feeling like you have little control
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
After Sales Service & Repair Department
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Nothing much
People who are managers there does not have any compassion towards employees. Nowadays the managers there are concerned only about the incentives that the y will get.
Work timings: Flexible Timings
Work related travel: This is a desk job.
Full Time
Customer Success Department
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Trainers are amazing
Management in AT&T is very bad, they don't value the performers, people who are close to the management are lucky ones.. People who perform continuously but are not close with management have no value.. Social media is a peaceful process when it comes to client, but the management in social media of AT&T are biased, they don't valuethe efforts of supervisors, managers and agents as well. If u want to work and grow in social media then learn how to hold the bucket of the management...Read More
Work days: Rotational Shift (Strict Timings)
Full Time
Voice / Blended Department
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It was all good experience to work with the organization but they were promises which made during the training. Bonuses and perks will be given but they were never ever given and also their is religion biased leaders within the organization.
They promise but never implement on it.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Customer Success Department
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Cab facility AC all time Inside GYM Inside medical staff Inside library Decent hygiene maintained Jackpot spin the wheels.
Coffee machines are worst and only 2 biscuits brands which feels super cheap. No choice to choose the sugar content in coffee or hot brewages. Need coffe?? Get sugar along with it. However for higher authorities they have separate floor with all good coffee and tea bags with quality snacks. Old and uncomfortable chairs with dust on chairs sometimes and even on keyboard and mouses. Most systems don't have proper screws placed in or with damaged system handles. Employees struggle with finding working headsets and even sometimes fully functional keyboard and mouse. No mouse pads provided and no camera works inside so anyone can steal your mouse pads and get away with it. Medical claim is a joke. Never claimed as the person only will not be there the time we go. Bunker rooms are there but need TL to be there to sign, to which TLs refuse and its worst feeling. Sometimes targets seems unavailable....Read More
Work days: Monday to Saturday (Flexible Timings)
Work related travel: This job involves Travel Within City, Travel Within Country.
Full Time
Non Voice Department
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Perfect Organization to kickstart your career. If you are a fresher, 274.ai is the Best place to work and Grow.
Nothing much. I liked everything however if there is something to mention, I would point out the Salary package. However they do conduct Over Time which is an Added Benefit.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Full Time
IT Security Department
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Amazing exposure to international markets
Since it is BPO Company there is no growth at a consultant level and skills are confined within the organization on the whole.
Work days: Alternate Saturday off (Flexible Timings)
Work related travel: This job involves Travel Within City.
Full Time
Information systems Department
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They give developers opportunity to work freely without much interference. Work from home is there, so that's good.
Type of projects that you get to do is not that great and they are giving hike once is two years since covid time.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Full Time
Telecom Department
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The salary is on time
The company is very toxic, the manager the team leaders are not supportive it is not a great place to work working as an advisor for 8hrs Or more than that but getting paid only ₹1300 in a month
Work policy: 2 days/week from office
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Full Time
Marketing Department
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I only like about the work and the process.
There are lot of things to be given to the agents like bravo, outing, team dinners and many other incentive plans but still I personally think I am working as a DONKEY!!
Work days: Rotational Shift (Strict Timings)
Work related travel: This job involves Travel Within City.
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AmbitionBox has 9 24/7 Customer reviews submitted by 24/7 Customer employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if 24/7 Customer is the right company for you. 66% of employees r...eported the working days at 24/7 Customer as Rotational Shift. 83% employees reported the work timings at 24/7 Customer as Flexible timing. Read moreWNS
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