1point1 Solutions Senior Customer Service Associate Reviews
based on 1 review
i
This rating is based on a small number of reviews, so it may not fully
reflect the overall employee experience.
Updated 24 Oct, 2023
Overall Rating
4.0/5
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Category Ratings
4.0
Job Security
3.0
Company culture
3.0
Salary & Benefits
3.0
Work-Life balance
3.0
Skill development
3.0
Work Satisfaction
2.0
Promotions/Appraisal
1point1 Solutions is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
1point1 Solutions is rated
4.0 out of 5 stars on
AmbitionBox, based on 1 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
1 review found
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Popular
Senior Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Sales Support & Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 24 Oct 2023
Likes
Good atmosphere & depends on process it's good
Dislikes
Floor politics
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Similar companies for Senior Customer Service Associate
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Customer Service Executive in
Navi Mumbai
Full Time
·
Voice / Blended Department
2.0
Overall Rating
2.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 09 Jul 2024
Likes
the hr policy only good except this nothing is good or say positive about the company
Dislikes
the manager, the superiors, and most important there is lot of politics there.
specially our team leader is worst person ever she didnt event dont know how to talk with elders .
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Team Manager in
Bangalore / Bengaluru
Full Time
·
Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
3.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 May 2024
Likes
Only Salary is good
Dislikes
HR se lekar saare management bekar hain, Cleint to unse bhi kharab hain, without supporting to agents shouting to agents on floor in front of all the supervisor and expecting good numbers, ridiculous,worst management, i suggest and recommend please don't go to one point one solution ltd.its a hell.
Work Details
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Quality Analyst in
Gurgaon / Gurugram
Full Time
·
BFSI, Investments & Trading - Other Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Learnings
Dislikes
Salary and miss commitments...
Team Lead in
Mumbai
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
3.0
Job Security
4.0
Work-Life Balance
posted on 03 Dec 2024
Likes
Good environment for work
Dislikes
Canteen need to be improvise
Team Lead in
Gurgaon / Gurugram
Full Time
·
Customer Success Department
2.0
Overall Rating
2.0
Category Ratings
2.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
2.0
Work-Life Balance
posted on 22 Nov 2024
Likes
On time salary
Dislikes
Management system like opration admin
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Deputy Manager in
Mumbai
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 24 Oct 2024
Likes
Work culture, Ambience, Own Infrstructure
Dislikes
Admin Team, Salary Structure, Closed Gate Policy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Gurgaon / Gurugram
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Oct 2024
Likes
Manegment good
Dislikes
Work not fix
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Team Lead in
Mumbai
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 13 Sep 2024
Likes
Work environment
Dislikes
Nothing as such
Work Details
Work days: Alternate Saturday off
(Flexible Timings)
Work related travel:This is a desk job.
Team Manager in
Navi Mumbai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 09 Sep 2024
Likes
Nothing
Dislikes
Do not join this waste
Deputy Manager in
Mumbai
Full Time
·
Marketing Department
4.0
Overall Rating
4.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 24 Aug 2024
Likes
Work-life Balance can be achieved
Dislikes
Salary brackets, appraisals & promotions are very very bad and upsetting and way below the market price
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Other 1point1 Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Training in
Bangalore / Bengaluru
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 20 Nov 2024
Likes
Nothing
Dislikes
There is only dislike in this company and that is non another HR team and specifically BHR ARNIKA And RECRUITMENT team ARACHANA they both are interested in gossip they both just really don't come for work just come to discuss about others personal life Arnika knows only to shout scream on others I really don't know how come she is aHR she don't know how to treat others if we take any complaints to here she will only listen one side especially to those how are her personal favorites and doesn't even bother to listen what the other side of story and judge I'm requesting management to help Bangalore location agents and take actions...Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Customer Relationship Manager in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations - Other Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 19 Oct 2024
Likes
Nothing is like to one point one solution
Dislikes
Wrost organization people are coming to work there for making then others wives and husband not coming for work combining your name with others if you are a top performer the worst girls i met in one point solution chitra, tasmiya, aayiesha wrost ever they are always into others matter not doing there work and making other defame wrost HR also not taking action them
Deputy Human Resource and Industrial Relations Manager in
Bangalore / Bengaluru
Full Time
·
HR Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 08 Oct 2024
Likes
- **Work environment**: A positive, collaborative atmosphere that encourages both productivity and personal growth.
- **Learning opportunities**: Access to training, skill development programs, and the chance to work on a variety of projects.
- **Career growth**: The potential for advancement and internal mobility can be a key motivator for long-term engagement.
- **Company culture**: A company that values work-life balance, recognizes achievements, and prioritizes employee well-being can significantly enhance job satisfaction....Read More
Dislikes
No.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Senior Quality Analyst in
Bangalore / Bengaluru
Full Time
·
Business Process Quality Department
4.0
Overall Rating
4.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 07 Oct 2024
Likes
I have a good experience in one point one and I found good family in this company as a senior quality analyst.
Dislikes
Cafeteria was not good and agents were suffering for the tables to have food as there timings.
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Process Trainer in
New Delhi
Full Time
·
Corporate Training Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Aug 2024
Likes
After corona, I have started my BPO journey as an advisor in One Point One. After working 1.5 year I got promoted as a process trainer.
And during these phase, I have learnt a lot in this organisation. Work Environment and culture is very good and very welcoming for the new people and lot of opportunities are there for sincere and hard working people.
Dislikes
Office location is not nearest to the metro station
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Senior Customer Relation Executive in
Mumbai
Full Time
·
Non Voice Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
3.0
Skill Development
4.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 20 Jul 2024
Likes
I liked the cooperative nature of TLs like Manpreet Kaur n Sana . And the colleagues I hv worked with.
Dislikes
They don't allow to watch any functions or programs held in company. Either they give only 10-15 mins to see. They only allows 5 colleagues to see the functions for 10 to 15 mins. While the other process TLs or mangers allow their executives to participate in programs and they don't allow them to work that time. They are enjoying the program happening in company 's auditorium.
Associate in
Navi Mumbai
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jun 2024
Likes
Nothing
Dislikes
One point one solution company sabse worst company hai . Mein JFL-UCR process ke liye phele bola ki salary ka koi issue nhi hoga baad mein joining ke baad batate hai ki trainning ka sirf 200 aiga per day daily yeh amount total hoke days wise apko floor par jane ke baad credit hoga account mein. Yeh inko hire ke time par batana chahiye na . Fir meine do month kaam kiya floor par and support bhi kiya team ko but mere time par yeh log piche hat gaye.Meine may month mein 1-9 days working kiya tha floor par fir 10 th day mein achanak se mujhe voimitting and food poisoning ho gaya tha toh inform Kiya tha TL ko ki mein bimar hu mujhe chakkar aa rhe hai isliye nahi aa paungi toh inhone Bina mujhse puche ki aap kab aa sakte ho kab nhi siddha NR mark kardiya do din ke baad hi . Mein gayi bhi report and all leke family doctor ka toh bolte hai proper chahiye MBBS doctor ka hi chahiye.Three days tak gayi mein office mein thik hone ke baad request karne ki pls nikalo mat mujhe fir bhi nhi suna or family ko bhi leke gayi thi tabhi bhi nhi suna bas bol diya kuch nhi kar sakte hai BHR , Manager and Tl ne .Agar nikalna hi hota hai toh hire kyu karte hai siddha band ho kardona company.Meine jo 10 days work kiya tha uska bhi salary nhi de rhe hai bolte hai nhi milta hai NR mark walo ko salary unka . Mein sabko yehi suggest karti hu life mein aisi company pheli baar dekhi hai jo kisike heath issue ki wajah se siddha job se nikal dete hai .sabse worst company hai pls don't join here ....Read More
Work Details
Work timings: Strict Timings
Work related travel:This is a desk job.
Sales Associate in
Gurgaon / Gurugram
Full Time
·
Sales Support & Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 13 Jun 2024
Likes
Hello friends DO NOT JOIN THIS COMPANY...HR UNPROFESSIONAL OPERATING TEAM ALSO VERY UNPROFESSIONAL....VERY LOW SALARY...NO WEEK OFF ON TIME..1ST DAY HR WILL TELL YOU TRAINING ONLY 16 day's only. But after 1 week completed they are tell you ur training will be 30 day's .......after 40 days you will get only 5 thousand for training and OJT etc. and the first salary will come after 45 days
Salary cycle is on 15 every month.....Read More
Dislikes
Very unprofessional environment..low salary...no week on time... traning not paid full amount... salary will be come after 45 day's
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Senior Help Desk Executive in
New Delhi
Full Time
·
IT Infrastructure Services Department
3.0
Overall Rating
3.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
3.0
Company Culture
3.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
3.0
Work-Life Balance
posted on 01 Feb 2024
Likes
I think 1point1 if somebody will get the opportunity in OPO it will be best bcoz as a fresher people's can fain some experience and they will really know what's the work life balance on cooperate culture so that's why i am giving the importance to as a fresher they can wait for the opportunity until the last end from the joining time but as a experience they can't wait.
Dislikes
there's no any discrepancy from our side every people has some opinions but i will not give any worst feedback which is company reviews will be impact might be it will be boom in another year that okay okay.
People also ask about 1point1 Solutions's Senior Customer Service Associates
How is 1point1 Solutions to work for?
1point1 Solutions is rated 4.0 out of 5, based on 1 reviews by employees on AmbitionBox.
1point1 Solutions is known for Job Security which is rated at the top and given a rating of 4.0. However, Career growth is rated the lowest at 2.0 and can be improved. To know first hand how it is like to work at 1point1 Solutions read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at 1point1 Solutions?
According to AmbitionBox ratings, 1point1 Solutions employees rate its salary and benefits as 3.0 out of 5. You can know more about 1point1 Solutions Salaries at AmbitionBox
How is the work culture at 1point1 Solutions?
Work culture is rated 3.0 at 1point1 Solutions by 1 employees. While job security is rated 4.0 and work-life balance is rated 3.0 at 1point1 Solutions. Read detailed reviews by employees of 1point1 Solutions on AmbitionBox.