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337 Teleperformance Jobs

Quality Manager

8-13 years

₹ 9 - 18L/yr

Hyderabad / Secunderabad

1 vacancy

Quality Manager

Teleperformance

posted 13d ago

Job Description

Role & responsibilities

  • Manage all aspects of Google Ad campaigns
  • Create and optimize ad campaigns and paid search landing pages
  • Analyze and optimize ad campaigns to increase return on investment (ROI)
  • Use Google Ads to drive a variety of online marketing campaigns
  • Analyze and optimize pay-per-click (PPC) campaigns to increase ROI
  • Manage and optimize display campaigns across multiple devices
  • Develop PPC strategies to increase online visibility
  • Collaborate with a team of marketers, Google Ads specialists, and engineers

  • Drive quality operations with vendor partners, provide input into quality workflow design in collaboration with relevant teams enabling noise-free quality and customer experience.
  • Translate business requirements into measurable outcomes through quality evaluation, decipher the language of the business including financials, market trends, growth strategy, competition, and direction.
  • Lead stakeholder management in a cross-functional and global multicultural environment.
  • Inform and influence strategic tools roadmaps by collaborating with the relevant cross-functional teams and see them through to execution and impact.

Preferred candidate profile

Candidates are interested for Hyderabad location and for international shift timings


Perks and benefits

As per company norms



Employment Type: Full Time, Permanent

Read full job description

Teleperformance Interview Questions & Tips

Prepare for Teleperformance Quality Manager roles with real interview advice

Top Teleperformance Quality Manager Interview Questions

Q1. Situational: If customer gets damaged product and he is saying he want to return the product then what you will do? (write an mail)
Q2. Introduction Explain something in English What is customer care or customer service What is customer satisfaction
Q3. Q.9 what do you know about BPO or teleperformance?
View all 537 questions

What people at Teleperformance are saying

3.0
 Rating based on 15 Quality Manager reviews

Likes

Good Experience, lot learning opportunities and very much structured in terms of works.

  • Salary - Good
  • +6 more
Dislikes

Nothing. Ignorable. I didn't find such.

Read 15 Quality Manager reviews

Quality Manager salary at Teleperformance

reported by 86 employees with 8-17 years exp.
₹6 L/yr - ₹13.5 L/yr
23% less than the average Quality Manager Salary in India
View more details

What Teleperformance employees are saying about work life

based on 29.8k employees
52%
38%
58%
81%
Flexible timing
Rotational Shift
No travel
Day Shift
View more insights

Teleperformance Benefits

Cafeteria
Job Training
Soft Skill Training
Free Transport
Work From Home
Health Insurance +6 more
View more benefits

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