Quality Manager

Interested Candidates can share their resume to watsapp-9910689164

Or can directly come for the f2f Interview at given location-Kredito24

Welldone Techpark Pvt Ltd

Office no-508-510,5th floor

Sector 48,Gurgaon

1. Overseeing and implementing quality control measures across all loan origination, collection, and customer service processes.

2.Ensuring adherence to regulatory compliance, internal standards, and customer satisfaction by actively identifying and mitigating risks, conducting audits, and driving continuous improvement initiatives within the organization .

3.Ensure that the services provided by the department meet and exceed the defined quality and productivity standards while ensuring delivery on the service promise to the customer.

4.Monitor the team productivity and adherence to laid down standard operating procedures with emphasis on accuracy and on-time delivery.