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Engaged Employer

Fusion CX

Compare

3.5

based on 1.5k Reviews

54 Fusion CX Jobs

Customer Service Associate

Fusion CX

3.5

based on 1.5k Reviews

1-4 years

Howrah

1 vacancy

Customer Service Associate

Fusion CX

posted 4mon ago

Job Role Insights

Flexible timing

Key skills for the job

Software Configuration Management Recruitment Customer Experience Management Good Typing Speed Voice Support Outbound Calling

+ 1 more

Job Description

Customer Service Associate - Howrah - Fusion CX Careers Customer Service Associate Howrah

Are you looking for rewarding customer service jobs in HowrahFusion CX is expanding its team in Howrah and is looking for dedicated Customer Service Associates to join us in Howrah! This is an exciting opportunity for freshers and experienced candidates with excellent English communication skills and a passion for providing high-quality customer service. Join us as a customer service associate to level up your career with a global customer experience and customer service leader. If you re seeking customer service job vacancies in Howrah, join Fusion CX and be part of a team dedicated to transforming customer experiences.

Role responsibilities Customer Service Associates in Howrah

Manage Voice Support to customers.
Should have a High level of attention to detail and accuracy.

Job Requirements:

Preferred candidate profile for Customer Service Associate role in Howrah

Bachelor s degree
Excellent English communication skills.
Must be willing to work the night shift
A minimum typing speed of 30 words per minute in English.
Capable of handling a high number of inbound and outbound calls.
Must be willing to work in the office
Candidates preferred from Howrah district
A candidate who are pursuing their graduation from distance learning too can apply but ensure that examinations are after 06 months from the date of joining.
Freshers can also apply.

Why Join Fusion CX:

At Fusion CX, we believe in providing a dynamic and inclusive workplace that fosters growth. If you seek growth in the customer service sector and are looking for customer service associate jobs in Howrah, join us at Fusion CX. Here s what we offer:

Career Development : Opportunities for professional growth within the customer service field.
Work-Life Balance : Enjoy a fixed CTC and a 5-day work week from Monday to Friday.
Supportive Environment : Be a part of a team focused on excellence in customer experience.

If you re ready to start your career in customer service, apply for one of the best customer service associate jobs in Howrah with Fusion CX and make a difference!

Upload your CV/resume or any other relevant file. Max. file size: 64 MB.

Fusion CX does not employ brokers or agencies for recruitment purposes and never requests payment of any kind from job applicants. All legitimate job openings can be accessed directly through our official careers page. Beware of fraudsters claiming to represent Fusion CX and always verify the authenticity of any recruitment communication.

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Employment Type: Full Time, Permanent

Read full job description

Fusion CX Interview Questions & Tips

Prepare for Fusion CX Customer Service Associate roles with real interview advice

Top Fusion CX Customer Service Associate Interview Questions

Q1. 2- What is BPO and it's complete name?

asked in Customer Care Executive interview

View answers (5)

Q2. Do you have desktop or laptop? Are you familiar with system? Do you have broadband connection? Are you comfortable with rotational shift and ... read more

asked in Customer Care Executive interview

View answer (1)

Q3. Are you comfortable to solve customer queries over email or phone?

asked in Customer Care Executive interview

View answer (1)

View all 35 questions

What people at Fusion CX are saying

3.6

Rating based on 97 Customer Service Associate reviews

Anonymous · Customer Success, Service & Operations in Kolkata

Likes

Job Stability and IJP is the two thing I like most about the company

Job security - Good

Dislikes

Apart IJP and job Stability there's nothing good, do not expect to get any appraisal in current position unless you get promotion, There's lot of politics happening in management level which is concerning.