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Customer support Associate
OnActive Consulting
posted 4hr ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Customer Support Executive (Voice and Chat Process )
Blended Process
Preferred (English )
Job type
Full-time
experience- (0-0.6)/ Freshers can also apply
English (required)
Roles and responsibilities:
Provide accurate information about products, services, pricing, and promotions.
Assist customers with order placement, tracking, cancellations, and returns.
Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.
Requirements:
12th/any Graduate
Good Communication skills preferred
Good typing speed.
Positive attitude towards customer handling
Problem solving skills
Experience required min 6 months and above.
Prefer candidate who has a chat and voice support experience.
We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist
- Exp- fresher - 1 year
Employment Type: Full Time, Permanent
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based on 1 employee
Flexible timing
Monday to Friday
Within country
OnActive Consulting Benefits
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