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OnActive Consulting

Compare

5.0

based on 1 Review

70 OnActive Consulting Jobs

Customer support Associate

OnActive

5.0

based on 1 Review

0-2 years

Jaipur

1 vacancy

Customer support Associate

OnActive Consulting

posted 1mon ago

Job Role Insights

Key skills for the job

Customer Handling Blended Process Good Typing Speed Voice Support Customer Complaints

Job Description

Customer Support Executive (Voice and Chat Process )

Blended Process

Preferred (English )

Job type

Full-time

experience- (0-0.6)/ Freshers can also apply

English (required)

Roles and responsibilities:

Provide accurate information about products, services, pricing, and promotions.

Assist customers with order placement, tracking, cancellations, and returns.

Resolve customer complaints and issues effectively and efficiently, aiming for first-contact resolution whenever possible.

Requirements:

12th/any Graduate

Good Communication skills preferred

Good typing speed.

Positive attitude towards customer handling

Problem solving skills

Experience required min 6 months and above.

Prefer candidate who has a chat and voice support experience.

We are also accepting applications for this profile from customer care executive, customer support executive, customer care representative, customer support specialist