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Xplore-Tech Services

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3.1

based on 195 Reviews

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Xplore-Tech Services Customer Service Executive Interview Questions and Answers

Updated 10 Apr 2023

Xplore-Tech Services Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 14 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why should we hire you??
    • Add your answer
  • Q3. Tell me your strength and weakness.
    • Add your answer
  • Q4. Sell me a pen.
  • Ans. 

    This pen is not just any pen, it's a tool that can help you make a lasting impression.

    • This pen has a sleek design that will make you stand out in any meeting.

    • It writes smoothly and effortlessly, making your handwriting look neat and professional.

    • The ink is long-lasting and won't smudge or smear, ensuring your notes stay legible.

    • It's also refillable, so you can use it for years to come.

    • This pen is perfect for anyone who

    • Answered by AI
    Add your answer
  • Q5. Hobbies and interests
    • Add your answer
  • Q6. How do you see yourself in the next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English .Also don't hesitate pronounce the word clearly.

Customer Service Executive Interview Questions & Answers

user image PRITAM BHATTACHARYYA

posted on 10 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell me about yourself?
    • Add your answer
  • Q2. 2.What do you know about kolkata?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Xplore tech is a very good and reputative organization..If you are a fresher then you can definately join this organization and grow your potential... I have worked in that organization more than a year...

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Top trending discussions

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Interview Tips & Stories
2w
honestword
·
ex -
Oxane Partners
Disappointing Interview Experience with D.E. Shaw
I recently interviewed with D.E. Shaw, and it turned out to be one of the most draining experiences I’ve had. The interviewer’s approach felt unnecessarily harsh and dismissive, which made the entire process uncomfortable. At multiple points, the interviewer asked me to drop off the call, even when I tried asking basic questions about the designation, job description, and other details. After the interview, I found myself sitting there for a few minutes, trying to process what just happened. It left me questioning the overall tone and professionalism of the interview. Definitely not the experience I was expecting from such a well-known firm.
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why we should hire your?
    • Add your answer
  • Q3. Why you want to work in our company?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 23 Aug 2021

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
    • Add your answer
  • Q2. 2.how many medals have won by our country
    • Add your answer
  • Q3. 3.rest all about the family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and last advice is to prepare well for the interview in advance otherwise give an mock interview so u now how capable i am, have a watch on different pitches like sales,marketing see video's on YouTube that's all I suggest and goodluck and prepare well

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I was interviewed in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
    • Add your answer
  • Q2. Tell me about your experience?
    • Add your answer
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

    • Answered by AI
    Add your answer
  • Q4. Why do you want to join BPO?
    • Add your answer
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 21 Mar 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Group number discussion

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about self introduction
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Last company where worked
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 6 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
    • Add your answer
  • Q2. Tell me something about for Mumbai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 5 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you
    • View 1 more answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 2 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you comfortable to talk in English
    • Add your answer
More about working at Xplore-Tech Services

Xplore-Tech Services Interview FAQs

How many rounds are there in Xplore-Tech Services Customer Service Executive interview?
Xplore-Tech Services interview process usually has 2 rounds. The most common rounds in the Xplore-Tech Services interview process are Resume Shortlist and HR.
How to prepare for Xplore-Tech Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xplore-Tech Services. The most common topics and skills that interviewers at Xplore-Tech Services expect are Customer Service, voice process, Sales, Tamil and Complaint Management.

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Xplore-Tech Services Interviews By Designations

Interview Questions for Popular Designations

People are getting interviews through

based on 2 Xplore-Tech Services interviews
WalkIn
Referral
50%
50%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Xplore-Tech Services Customer Service Executive Salary
based on 32 salaries
₹1.2 L/yr - ₹2.6 L/yr
43% less than the average Customer Service Executive Salary in India
View more details

Xplore-Tech Services Customer Service Executive Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

3.1

Skill development

2.7

Work-Life balance

2.9

Salary & Benefits

2.5

Job Security

2.7

Company culture

2.0

Promotions/Appraisal

3.0

Work Satisfaction

Explore 9 Reviews and Ratings
Xplore-Tech Services Salaries in India
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