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Xplore-Tech Services Assistant Manager Operations Interview Questions and Answers

Updated 31 Mar 2023

1 interview found

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Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed before Mar 2022.

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. About your self and about the knowledge of the KPIs.
  • Q2. About the previous job experiences.
2

One-on-one Round (2 Questions)

  • Q1. Previous experience, KPI Matrix
  • Q2. Calculations and formulas.

Interview Preparation Tips

Interview preparation tips for other job seekers - Before interview, need to have a good knowledge about the designation and the job role.

Interview questions from similar companies

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About myself first, then work experience related, data related and deep knowledge and bifervation also about same, agent wise now and productive

Interview Preparation Tips

Topics to prepare for Athena BPO Assistant Manager Operations interview:
  • Apr
  • MIS Reporting
  • Monthly Reports
  • Attrition Control
  • Shrinkage Control
Interview preparation tips for other job seekers - Bad experience, as dialer is first copy which may lead leaders into trouble, no incremental, we have to personally nominate agents or leaders for increment individual per month, market cost and here cost is very low to all like agents, team leader, manager.

Team Lead Operations Interview Questions

Athena BPO user image Shivaraj Patil

posted on 21 Oct 2023

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I applied via Recruitment Consulltant and was interviewed in Sep 2023.

3 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Explain about profile.
  • Q2. What were my KPI and KRA
2

Behavioral Round (4 Questions)

  • Q1. Attrition related.
  • Q2. Shrinkage related.
  • Q3. Bonding with the team.
  • Q4. Motivation to the team.
3

Behavioral Round (1 Question)

  • Q1. Yet to happen the interview.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best and be confident.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. What is the right way to motivate a underperforming employee

Interview Preparation Tips

Interview preparation tips for other job seekers - Good workplace
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

HR Round (1 Question)

  • Q1. Tell me about your self
3

One-on-one Round (1 Question)

  • Q1. Previous work experience

I applied via Recruitment Consulltant and was interviewed before Jul 2021.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. About myself first, then work experience related, data related and deep knowledge and bifervation also about same, agent wise now and productive

Interview Preparation Tips

Topics to prepare for Athena BPO Assistant Manager Operations interview:
  • Apr
  • MIS Reporting
  • Monthly Reports
  • Attrition Control
  • Shrinkage Control
Interview preparation tips for other job seekers - Bad experience, as dialer is first copy which may lead leaders into trouble, no incremental, we have to personally nominate agents or leaders for increment individual per month, market cost and here cost is very low to all like agents, team leader, manager.

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Question related consumption of food by staff for free.

Interview Preparation Tips

Interview preparation tips for other job seekers - Please avoid this company to save your career abd life. If you are on a career break, then no question, please join
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Referral and was interviewed before Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Aptitude Test Round

Basic maths and some reasoning

3

Technical Round (2 Questions)

  • Q1. Brief about Excel and some office 365 and network .
  • Q2. Networking and linux related

Interview Preparation Tips

Interview preparation tips for other job seekers - Good English and some networking concepts. And some linux concepts

I applied via Referral and was interviewed in Jun 2021.

1 Interview Round

Interview Questions

  • Q1. Self introduction, system information regarding data upload, team manage questions Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - should be good english/ no buffle

Xplore-Tech Services Interview FAQs

How many rounds are there in Xplore-Tech Services Assistant Manager Operations interview?
Xplore-Tech Services interview process usually has 3 rounds. The most common rounds in the Xplore-Tech Services interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for Xplore-Tech Services Assistant Manager Operations interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xplore-Tech Services. The most common topics and skills that interviewers at Xplore-Tech Services expect are bpo, Operations, Bpo Operations, Customer Satisfaction and Customer Satisfaction Index.

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Xplore-Tech Services Assistant Manager Operations Salary
based on 6 salaries
₹3.5 L/yr - ₹4.5 L/yr
45% less than the average Assistant Manager Operations Salary in India
View more details

Xplore-Tech Services Assistant Manager Operations Reviews and Ratings

based on 1 review

2.0/5

Rating in categories

3.0

Skill development

2.0

Work-Life balance

2.0

Salary & Benefits

1.0

Job Security

1.0

Company culture

1.0

Promotions/Appraisal

2.0

Work Satisfaction

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