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Xplore-Tech Services

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3.2

based on 206 Reviews

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Xplore-Tech Services Quality Analyst Interview Questions and Answers

Updated 4 Nov 2021

Xplore-Tech Services Quality Analyst Interview Experiences

1 interview found

Quality Analyst Interview Questions & Answers

user image Anonymous

posted on 4 Nov 2021

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Say about yourself?
    • Add your answer
  • Q2. Description is to be continued next box.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - When faced with an interview on any label - the one and only and most important question - will you be asked to q)) say something about yourself?

The number of interviews I have faced in my life, the above is the main and one of the issues.

Answer: - Preparation is essential to answer this question. Through this question the interviewer tries to know and understand who you are? What is your identity? Identity means - your ability, your ability to express? Skills on language? And situation control skills? This is the only question that is possible to know about the interviewer and his skills. So it is very important to do good homework especially on this subject and to get a job it is necessary to maintain a high level of skill in this subject.

Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

Quality Analyst Interview Questions & Answers

Athena BPO user image Anonymous

posted on 18 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. HR Punit Kashmiri was not coopperative with me Speaking in rude way and sarcasam which led him to take interviews thousands of times of new new agents but he was unable to select from many previous months ...
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be aware about the company reviews and it's performance among the team
Always prefer to select the company where Cooperative and coordinating people should be their in your stand

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 5 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you
    • View 1 more answer

Customer Service Associate Interview Questions & Answers

Altius Customer Services user image Anonymous

posted on 8 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
    • Add your answer
  • Q2. Current package and Salary expectation
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
    • Add your answer
  • Q2. Tell me about your experience?
    • Add your answer
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

    • Answered by AI
    Add your answer
  • Q4. Why do you want to join BPO?
    • Add your answer
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 2 May 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
    • Add your answer
  • Q2. Are you comfortable to talk in English
    • Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 6 Jun 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
    • Add your answer
  • Q2. Tell me something about for Mumbai
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Customer Service Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 23 Aug 2021

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
    • Add your answer
  • Q2. 2.how many medals have won by our country
    • Add your answer
  • Q3. 3.rest all about the family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and last advice is to prepare well for the interview in advance otherwise give an mock interview so u now how capable i am, have a watch on different pitches like sales,marketing see video's on YouTube that's all I suggest and goodluck and prepare well

Customer Service Associate Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 22 Sep 2021

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Normal written test
  • Ans. They give you a 2 page test that includes basic spellings and a short note on given topic
    • Answered Anonymously
    Add your answer
  • Q2. About interview
  • Ans. After normal introduction they check communication skill in English
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Directly go to company and ask the guard that you have come for interview

Customer Service Associate Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 7 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Aptitude roud was medium

Round 3 - HR 

(1 Question)

  • Q1. Basic questions about yourself and knowledge about bpo
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic questions about bpo, typing speed etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to enter bpo sector and get experience working in elcamino atleast one year and jump to best opportunity
More about working at Xplore-Tech Services

Xplore-Tech Services Interview FAQs

How to prepare for Xplore-Tech Services Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xplore-Tech Services. The most common topics and skills that interviewers at Xplore-Tech Services expect are Quality Analysis, Call Monitoring, bpo, QA and Call Quality.

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Xplore-Tech Services Quality Analyst Salary
based on 26 salaries
₹1.6 L/yr - ₹4 L/yr
30% less than the average Quality Analyst Salary in India
View more details

Xplore-Tech Services Quality Analyst Reviews and Ratings

based on 14 reviews

2.8/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.3

Salary

2.6

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

Explore 14 Reviews and Ratings
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