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Xplore-Tech Services Quality Analyst Interview Questions and Answers

Updated 4 Nov 2021

Xplore-Tech Services Quality Analyst Interview Experiences

1 interview found

I applied via Company Website and was interviewed before Nov 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Say about yourself?
  • Q2. Description is to be continued next box.

Interview Preparation Tips

Interview preparation tips for other job seekers - When faced with an interview on any label - the one and only and most important question - will you be asked to q)) say something about yourself?

The number of interviews I have faced in my life, the above is the main and one of the issues.

Answer: - Preparation is essential to answer this question. Through this question the interviewer tries to know and understand who you are? What is your identity? Identity means - your ability, your ability to express? Skills on language? And situation control skills? This is the only question that is possible to know about the interviewer and his skills. So it is very important to do good homework especially on this subject and to get a job it is necessary to maintain a high level of skill in this subject.

Interview questions from similar companies

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Dec 2024. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. HR Punit Kashmiri was not coopperative with me Speaking in rude way and sarcasam which led him to take interviews thousands of times of new new agents but he was unable to select from many previous months ...

Interview Preparation Tips

Interview preparation tips for other job seekers - Be aware about the company reviews and it's performance among the team
Always prefer to select the company where Cooperative and coordinating people should be their in your stand

I appeared for an interview in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
  • Q2. Tell me about your experience?
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

  • Answered by AI
  • Q4. Why do you want to join BPO?
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Normal written test
  • Ans. They give you a 2 page test that includes basic spellings and a short note on given topic
  • Answered Anonymously
  • Q2. About interview
  • Ans. After normal introduction they check communication skill in English
  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - Directly go to company and ask the guard that you have come for interview

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
  • Q2. 2.how many medals have won by our country
  • Q3. 3.rest all about the family background

Interview Preparation Tips

Interview preparation tips for other job seekers - First and last advice is to prepare well for the interview in advance otherwise give an mock interview so u now how capable i am, have a watch on different pitches like sales,marketing see video's on YouTube that's all I suggest and goodluck and prepare well
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Aptitude roud was medium

Round 3 - HR 

(1 Question)

  • Q1. Basic questions about yourself and knowledge about bpo
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic questions about bpo, typing speed etc

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to enter bpo sector and get experience working in elcamino atleast one year and jump to best opportunity

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
  • Q2. Current package and Salary expectation
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.
Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me about your self
  • Q2. Are you comfortable to talk in English
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. Tell me something about yourself than asking to privious job details if you are experienced than salary expectations.
  • Q2. Tell me something about for Mumbai

Interview Preparation Tips

Interview preparation tips for other job seekers - Ask your interview first in English language than other questions answered go ahead with your regional language but without fumble do your job as a very confident.

Xplore-Tech Services Interview FAQs

How to prepare for Xplore-Tech Services Quality Analyst interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xplore-Tech Services. The most common topics and skills that interviewers at Xplore-Tech Services expect are Quality Analysis, Call Monitoring, bpo, QA and Call Quality.

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Xplore-Tech Services Quality Analyst Salary
based on 26 salaries
₹1.6 L/yr - ₹4 L/yr
30% less than the average Quality Analyst Salary in India
View more details

Xplore-Tech Services Quality Analyst Reviews and Ratings

based on 14 reviews

2.8/5

Rating in categories

2.9

Skill development

2.7

Work-life balance

2.3

Salary

2.6

Job security

2.3

Company culture

1.8

Promotions

2.5

Work satisfaction

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