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Elcamino Software

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3.1

based on 254 Reviews

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Elcamino Software Customer Service Associate Interview Questions and Answers

Updated 7 Dec 2023

Elcamino Software Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 7 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be truthful in your resume. It is very easy to catch false or lies during the interview by asking basic questions.
View all tips
Round 2 - Aptitude Test 

Aptitude roud was medium

Round 3 - HR 

(1 Question)

  • Q1. Basic questions about yourself and knowledge about bpo
    • Add your answer
Round 4 - Behavioral 

(1 Question)

  • Q1. Basic questions about bpo, typing speed etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Best place for fresher to enter bpo sector and get experience working in elcamino atleast one year and jump to best opportunity

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 22 Sep 2021

I applied via Walk-in

Interview Questionnaire 

2 Questions

  • Q1. Normal written test
  • Ans. They give you a 2 page test that includes basic spellings and a short note on given topic
    • Answered Anonymously
    Add your answer
  • Q2. About interview
  • Ans. After normal introduction they check communication skill in English
    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Directly go to company and ask the guard that you have come for interview

Customer Service Associate Interview Questions Asked at Other Companies

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Q4. What do you understand by customer care service?
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asked in Tech Mahindra
Q5. Why customer care service is important for a company?
View answers (25)
View All

Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Elcamino Software?
Ask anonymously on communities.

Interview questions from similar companies

Customer Service Associate Interview Questions & Answers

Altius Customer Services user image Anonymous

posted on 8 Nov 2022

I applied via Referral and was interviewed in May 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

General aptitude questions on GK and maths

Round 3 - HR 

(2 Questions)

  • Q1. Description of previous experience
    • Add your answer
  • Q2. Current package and Salary expectation
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Operations interview round about experience and skills
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills is a must. Experience in Sales and customer service is advantageous.

Customer Support Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 28 Feb 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Aug 2023. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. About College life
    • Add your answer
  • Q2. My introduction
    • Add your answer

Customer Support Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 30 Oct 2022

Round 1 - HR 

(2 Questions)

  • Q1. Just basic introduction and basic knowledge check about real life businesses.
    • Add your answer
  • Q2. Telle about yourself & basic knowledge check ✅.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be well groomed, thing's might look a bit tough but being confident is the key to crack.

Customer Care Executive Interview Questions & Answers

Vcare Call Center user image Anonymous

posted on 16 May 2018

Interview Questionnaire 

1 Question

  • Q1. Formal Introduction,education, work experience
    • Add your answer

Interview Preparation Tips

Round: Test
Experience: ,Voice&accent,Aptitude

Round: Verbal test
Experience: He asked me to speak on 'Nature' for 4-5 mins without stopping

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 5 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you
    • View 1 more answer

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 26 Aug 2024

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Tell about your self
  • Ans. 

    I am a dedicated and experienced customer service executive with a strong background in resolving customer issues and providing exceptional service.

    • I have over 5 years of experience in customer service roles

    • I am skilled in handling customer inquiries and complaints

    • I have a proven track record of meeting and exceeding customer satisfaction goals

    • Answered by AI
    Add your answer
  • Q2. Why u choose this line
  • Ans. 

    I chose this line because I enjoy helping others and have a passion for providing excellent customer service.

    • Passion for helping others

    • Enjoy providing excellent customer service

    • Opportunity to interact with diverse range of people

    • Answered by AI
    Add your answer

Interview Preparation Tips

Topics to prepare for Imarque Solutions Customer Service Executive interview:
  • Communication Skills
  • Negotiation Skills
  • MS Office
  • Computer Skills
Interview preparation tips for other job seekers - I have not worked in many companies bu i think If you are fresher I am telling in bpo or customer service for domestic voice process u will get maximum 14 to 18 thausand in hand salary as I experienced till now. When selecting any company u should be very confident in negotiations of salary and probation period other they put u in 6 or 8 months probation period and your job is not permanent until ur probation period running and ur pf will not start to deduct.

Customer Service Representative Interview Questions & Answers

Altius Customer Services user image Anonymous

posted on 4 Aug 2023

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. Write about any given topic
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing serious

Customer Service Executive Interview Questions & Answers

Imarque Solutions user image Anonymous

posted on 21 Mar 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
2-4 weeks
Result
Not Selected

I applied via Approached by Company and was interviewed in Sep 2023. There were 4 interview rounds.

Round 1 - Group Discussion 

Group number discussion

Round 2 - Technical 

(1 Question)

  • Q1. Tell me about self introduction
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Last company where worked
    • Add your answer
Round 4 - One-on-one 

(1 Question)

  • Q1. Tell me about company
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Good discipline basic knowledge
More about working at Elcamino Software

Elcamino Software Interview FAQs

How many rounds are there in Elcamino Software Customer Service Associate interview?
Elcamino Software interview process usually has 4 rounds. The most common rounds in the Elcamino Software interview process are Resume Shortlist, Aptitude Test and HR.
What are the top questions asked in Elcamino Software Customer Service Associate interview?

Some of the top questions asked at the Elcamino Software Customer Service Associate interview -

  1. Basic questions about bpo, typing speed ...read more
  2. Normal written t...read more
  3. About interv...read more

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Elcamino Software Interviews By Designations

Interview Questions for Popular Designations

Elcamino Software Customer Service Associate Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Elcamino Software Customer Service Associate Salary
based on 5 salaries
₹2.4 L/yr - ₹3 L/yr
6% less than the average Customer Service Associate Salary in India
View more details

Elcamino Software Customer Service Associate Reviews and Ratings

based on 5 reviews

4.1/5

Rating in categories

2.9

Skill development

3.6

Work-life balance

3.6

Salary

3.5

Job security

3.2

Company culture

2.2

Promotions

3.6

Work satisfaction

Explore 5 Reviews and Ratings
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