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Xplore-Tech Services

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3.2

based on 206 Reviews

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Xplore-Tech Services Customer Service Executive Interview Questions and Answers

Updated 10 Apr 2023

Xplore-Tech Services Customer Service Executive Interview Experiences

2 interviews found

Customer Service Executive Interview Questions & Answers

user image PRITAM BHATTACHARYYA

posted on 10 Apr 2023

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. 1.Tell me about yourself?
    • Add your answer
  • Q2. 2.What do you know about kolkata?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Xplore tech is a very good and reputative organization..If you are a fresher then you can definately join this organization and grow your potential... I have worked in that organization more than a year...

Customer Service Executive Interview Questions & Answers

user image Anonymous

posted on 14 Nov 2021

I applied via Walk-in and was interviewed before Nov 2020. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Tell me about yourself?
    • Add your answer
  • Q2. Why should we hire you??
    • Add your answer
  • Q3. Tell me your strength and weakness.
    • Add your answer
  • Q4. Sell me a pen.
  • Ans. 

    This pen is not just any pen, it's a tool that can help you make a lasting impression.

    • This pen has a sleek design that will make you stand out in any meeting.

    • It writes smoothly and effortlessly, making your handwriting look neat and professional.

    • The ink is long-lasting and won't smudge or smear, ensuring your notes stay legible.

    • It's also refillable, so you can use it for years to come.

    • This pen is perfect for anyone who

    • Answered by AI
    Add your answer
  • Q5. Hobbies and interests
    • Add your answer
  • Q6. How do you see yourself in the next 5 years?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and fluent in English .Also don't hesitate pronounce the word clearly.

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Top trending discussions

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Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
Got a question about Xplore-Tech Services?
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Interview questions from similar companies

Customer Service Executive Interview Questions & Answers

Elcamino Software user image Anonymous

posted on 23 Aug 2021

I applied via Apna Jobs and was interviewed in Jul 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. I was interviewed in month of August the question goes like this 1. Were did the Olympians held in the year 2020
    • Add your answer
  • Q2. 2.how many medals have won by our country
    • Add your answer
  • Q3. 3.rest all about the family background
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - First and last advice is to prepare well for the interview in advance otherwise give an mock interview so u now how capable i am, have a watch on different pitches like sales,marketing see video's on YouTube that's all I suggest and goodluck and prepare well

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 5 May 2021

Interview Questionnaire 

1 Question

  • Q1. Why should i choose you
    • View 1 more answer

Customer Service Executive Interview Questions & Answers

BPO+ user image Anonymous

posted on 22 Jul 2021

I appeared for an interview in Jun 2021.

Interview Questionnaire 

5 Questions

  • Q1. What's your daily routine?
    • Add your answer
  • Q2. Tell me about your experience?
    • Add your answer
  • Q3. Speak on any Historical Building.
  • Ans. 

    Taj Mahal - A white marble mausoleum in Agra, India

    • Built by Mughal Emperor Shah Jahan in memory of his wife Mumtaz Mahal

    • Considered as one of the Seven Wonders of the World

    • Construction took over 20 years to complete

    • Inscribed with Quranic verses and intricate floral designs

    • Attracts millions of tourists every year

    • Answered by AI
    Add your answer
  • Q4. Why do you want to join BPO?
    • Add your answer
  • Q5. Difference between Customer support and BPO?
  • Ans. 

    Customer support is a part of BPO which deals with providing assistance to customers regarding products or services.

    • BPO includes a wide range of services like customer support, technical support, sales, etc.

    • Customer support is specifically focused on addressing customer queries and concerns.

    • BPO may involve outsourcing services to other countries for cost-effectiveness.

    • Customer support may be provided through various ch...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are going for BPO interview then you should check MTI Issue and Grammar and be confident during the interview don't be nervous and do communicate properly to HR

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 9 Apr 2022

I applied via Apna Jobs and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(3 Questions)

  • Q1. Why are you looking for a change?
    • Add your answer
  • Q2. How long will you work in this company?
    • Add your answer
  • Q3. Do your parents knows you are working for call center?
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - We should be very dedicated towards our work whatever the work is.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 19 Apr 2022

I applied via Walk-in and was interviewed in Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(5 Questions)

  • Q1. What are your salary expectations?
    • Add your answer
  • Q2. What is your family background?
    • Add your answer
  • Q3. Share details of your previous job.
    • Add your answer
  • Q4. Why should we hire you?
    • Add your answer
  • Q5. Tell me about yourself.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't worry about interview. One can easily pass the interview with minimum knowledge of English.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 14 May 2023

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Do not use an unprofessional email address such as cool_boy@email.com. It shows a lack of professionalism by the candidate.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. Tell me about your self?
    • Add your answer
  • Q2. Why we should hire your?
    • Add your answer
  • Q3. Why you want to work in our company?
    • Add your answer
Round 3 - Technical 

(2 Questions)

  • Q1. How long you work in our company?
    • Add your answer
  • Q2. Tell me about your self?
    • Add your answer

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 23 Jul 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Be honest with your years of experience. All information you share will be verified at the time of joining.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. 1. Tell me about yourself 2. What are your salary expectations 3. Why you want this role
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Same questions asked by the manager
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Anyone with good communication skills can get a job here. Apart from this the experience which you get on floor can vary with the team you're working with. Salary gets credited on time. You can begin here as a fresher but don't stay for too long if growth isn't given.

Customer Service Executive Interview Questions & Answers

Athena BPO user image Anonymous

posted on 29 Apr 2022

I applied via Referral and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. About my self why did want to join
    • Add your answer
  • Q2. Rates of speech and engliss speaking
  • Ans. 

    Rates of speech and English speaking are important for effective communication in customer service.

    • Speaking clearly and at a moderate pace helps customers understand you better

    • Using simple language and avoiding jargon can make communication easier

    • Being aware of cultural differences in language and communication styles is important

    • Active listening and asking clarifying questions can help ensure effective communication

    • Ex...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident don't feel narvous and be positive and answer all question confidently and positively
More about working at Xplore-Tech Services

Xplore-Tech Services Interview FAQs

How many rounds are there in Xplore-Tech Services Customer Service Executive interview?
Xplore-Tech Services interview process usually has 2 rounds. The most common rounds in the Xplore-Tech Services interview process are Resume Shortlist and HR.
How to prepare for Xplore-Tech Services Customer Service Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Xplore-Tech Services. The most common topics and skills that interviewers at Xplore-Tech Services expect are Customer Service, voice process, Sales, Tamil and Complaint Management.

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Xplore-Tech Services Interviews By Designations

Interview Questions for Popular Designations

Xplore-Tech Services Customer Service Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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Xplore-Tech Services Customer Service Executive Salary
based on 32 salaries
₹1.2 L/yr - ₹2.6 L/yr
43% less than the average Customer Service Executive Salary in India
View more details

Xplore-Tech Services Customer Service Executive Reviews and Ratings

based on 9 reviews

3.1/5

Rating in categories

3.1

Skill development

2.7

Work-life balance

2.9

Salary

2.5

Job security

2.7

Company culture

2.0

Promotions

3.0

Work satisfaction

Explore 9 Reviews and Ratings
Xplore-Tech Services Salaries in India
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