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WNS Assistant Manager Quality Interview Questions and Answers

Updated 4 Jan 2025

WNS Assistant Manager Quality Interview Experiences

2 interviews found

Assistant Manager Quality Interview Questions & Answers

user image Shrikrishna Deshpande

posted on 31 Oct 2022

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Jan 2023. There were 3 interview rounds.

Round 1 - Aptitude Test 

An aptitude test comprises questions in English grammar, Mathematics and Logical Reasoning.
Typing test is also part of first round

Round 2 - HR 

(2 Questions)

  • Q1. Candidates Introduction,
  • Q2. Detailed discussion on previous experience, Scope of work, Expectations
Round 3 - One-on-one 

(3 Questions)

  • Q1. Basic details of Candidate
  • Q2. Questions related to past experience, reason for leaving previous job, discussion on shift time and work culture
  • Q3. Discussion on Previous experience

Interview Preparation Tips

Interview preparation tips for other job seekers - An aptitude test comprises questions in English grammar, mathematics, and logical reasoning.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jan 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Q2. What is accrual
  • Ans. 

    Accrual refers to the recognition of revenues and expenses when they are incurred, regardless of when cash is exchanged.

    • Accrual accounting matches revenues with expenses in the same accounting period, even if cash has not been exchanged.

    • It provides a more accurate representation of a company's financial position compared to cash accounting.

    • Examples include recognizing revenue when a service is provided, even if payment...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Stay away from the company lots of politics higher management will never listen to you making fake promises no security for job

Interview questions from similar companies

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Walk-in and was interviewed in Apr 2024. There were 3 interview rounds.

Round 1 - Aptitude Test 

45 mins test with technical questions

Round 2 - Coding Test 

1 hr coding test with tools

Round 3 - One-on-one 

(3 Questions)

  • Q1. Technical non technical both
  • Q2. Coding java using intellij
  • Q3. Coding python using shell
  • Ans. 

    Using shell to run Python code

    • Use the 'python' command followed by the name of the Python script to run it in the shell

    • You can also use the 'python -c' option to run Python code directly from the command line

    • Make sure to have Python installed on your system before running Python code in the shell

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare preexisting material for test

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me about your self
  • Q2. Why u do want to join in the process
  • Q3. Can you handle multiple tasks while handling chats
  • Ans. 

    Yes, I am able to handle multiple tasks while handling chats efficiently.

    • I have experience in multitasking and prioritizing tasks effectively

    • I am proficient in managing chat platforms and responding promptly

    • I can switch between tasks seamlessly without compromising quality of responses

  • Answered by AI
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Newspaper Ad and was interviewed in Feb 2024. There were 6 interview rounds.

Round 1 - Aptitude Test 

Age problem and direction problem

Round 2 - HR 

(1 Question)

  • Q1. Introduction your self
Round 3 - HR 

(1 Question)

  • Q1. Introduction your self
Round 4 - Technical 

(1 Question)

  • Q1. Computer based questions
Round 5 - HR 

(1 Question)

  • Q1. Wat is ur name
  • Ans. 

    My name is John Smith.

    • My first name is John

    • My last name is Smith

  • Answered by AI
Round 6 - Aptitude Test 

Apptitude reasong benefits

Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Jan 2024. There were 3 interview rounds.

Round 1 - Coding Test 

First assessment
Technical
Hr

Round 2 - Technical 

(2 Questions)

  • Q1. Domain knowledge
  • Q2. Personal question
Round 3 - HR 

(2 Questions)

  • Q1. Salary Negotiations
  • Q2. Immediate joiner

Interview Preparation Tips

Interview preparation tips for other job seekers - Domain don’t go for omega worst company
Not providing min resources like teams
Rude behaviours of TL n managers
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(3 Questions)

  • Q1. What is the Quality framework
  • Ans. 

    The Quality framework is a structured approach to managing and improving quality within an organization.

    • The Quality framework outlines the processes, procedures, and tools used to ensure products or services meet quality standards.

    • It includes quality planning, quality control, quality assurance, and continuous improvement.

    • Examples of Quality frameworks include Six Sigma, Total Quality Management (TQM), and ISO 9001.

    • The...

  • Answered by AI
  • Q2. What is the quality monitoring process
  • Ans. 

    Quality monitoring process involves regular evaluation of products, services, or processes to ensure they meet established standards.

    • Regular evaluation of products, services, or processes

    • Comparison against established standards

    • Identification of areas for improvement

    • Feedback and coaching provided to employees

    • Data analysis to track trends and performance

  • Answered by AI
  • Q3. What are the Seven QC tools
  • Ans. 

    The Seven QC tools are a set of basic statistical tools used for quality control and improvement in manufacturing processes.

    • Check sheet: Used to collect and analyze data in a systematic manner.

    • Histogram: A graphical representation of data distribution.

    • Pareto chart: Shows the frequency of defects or issues in descending order.

    • Cause-and-effect diagram (Ishikawa or fishbone diagram): Helps identify potential causes of a p...

  • Answered by AI

Interview Preparation Tips

Topics to prepare for Teleperformance Quality Manager interview:
  • Six Sigma Green Belt
  • Transaction monitoring
Interview preparation tips for other job seekers - Be confident and precise

I applied via Approached by Company and was interviewed in Mar 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Introduction, Share project details, Basic Quality concepts like sampling, SLA, KRA, TNI, RCA, People management, reason of leaving current company etc
Round 3 - One-on-one 

(1 Question)

  • Q1. This will be higher top management round. Start with Introduction, Career overview, Assignments done if any, Industry or vertical based questions.

Interview Preparation Tips

Topics to prepare for TaskUs Quality Manager interview:
  • Six Sigma
  • Root Cause Analysis
  • Quality Assurance
  • Quality Management
  • Quality Analysis
  • PFMEA
  • Transactional Quality
  • Content Moderation
Interview preparation tips for other job seekers - Prepare all basics of Transactional quality plus also prepare for the questions around six Sigma
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
6-8 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed before Jul 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - Aptitude Test 

Aptitude and coding text

Round 3 - One-on-one 

(1 Question)

  • Q1. About yourself and hiw to ensyre progreee

Interview Preparation Tips

Interview preparation tips for other job seekers - Best of Luck.... Do your best

I applied via Recruitment Consultant and was interviewed in Mar 2021. There were 3 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Roles and responsibilities
  • Q2. Completed Projects
  • Ans. 

    I have completed various projects in my previous roles as a Quality Manager.

    • Successfully implemented a new quality control system resulting in a 20% reduction in defects

    • Led a team in achieving ISO 9001 certification for the company

    • Developed and executed a supplier quality management program resulting in improved supplier performance

    • Implemented a continuous improvement program resulting in a 15% increase in productivity

    • ...

  • Answered by AI
  • Q3. Quality Management System
  • Q4. KRA introduction for QA team
  • Q5. Requirement of Calibration Process in Quality
  • Ans. 

    Calibration process is essential for ensuring accuracy and reliability of measuring instruments used in quality control.

    • Calibration ensures that measuring instruments are accurate and reliable.

    • It involves comparing the instrument's readings to a known standard.

    • Calibration should be performed regularly to maintain accuracy.

    • Calibration records should be kept for traceability and audit purposes.

    • Examples of instruments tha...

  • Answered by AI
  • Q6. US Healthcare

Interview Preparation Tips

Interview preparation tips for other job seekers - Be specific, to the point, give good explanation of projects and be urself

WNS Interview FAQs

How many rounds are there in WNS Assistant Manager Quality interview?
WNS interview process usually has 2 rounds. The most common rounds in the WNS interview process are One-on-one Round, Aptitude Test and HR.
How to prepare for WNS Assistant Manager Quality interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Process Excellence, Quality Management, Six Sigma, Call Monitoring and Call Quality.
What are the top questions asked in WNS Assistant Manager Quality interview?

Some of the top questions asked at the WNS Assistant Manager Quality interview -

  1. What is accr...read more
  2. Basic details of Candid...read more

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WNS Assistant Manager Quality Salary
based on 89 salaries
₹4.5 L/yr - ₹10.8 L/yr
At par with the average Assistant Manager Quality Salary in India
View more details

WNS Assistant Manager Quality Reviews and Ratings

based on 11 reviews

3.1/5

Rating in categories

3.8

Skill development

2.7

Work-Life balance

2.6

Salary & Benefits

3.3

Job Security

3.1

Company culture

3.5

Promotions/Appraisal

3.5

Work Satisfaction

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