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WNS Interview Questions and Answers

Updated 3 Jul 2025
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326 Interview questions

An Associate Lead was asked 5d ago
Q. What makes WNS different from other companies?
Ans. 

WNS stands out for its innovative solutions, client-centric approach, and commitment to employee development and sustainability.

  • Client-Centric Approach: WNS tailors solutions to meet specific client needs, ensuring high satisfaction and long-term partnerships.

  • Innovative Technology: Utilizes advanced analytics and AI to drive efficiency and improve decision-making for clients.

  • Diverse Industry Expertise: WNS operate...

View all Associate Lead interview questions
An Associate was asked 5d ago
Q. What is the difference between a PO invoice and a Non-PO invoice?
Ans. 

PO invoices are tied to purchase orders, while non-PO invoices are not linked to any purchase order.

  • PO invoices require a purchase order number for processing.

  • Non-PO invoices do not reference a purchase order and are often used for services.

  • Example of PO invoice: Invoice for office supplies ordered via a purchase order.

  • Example of non-PO invoice: Invoice for consulting services without a prior purchase order.

View all Associate interview questions
A Web Designer was asked 2w ago
Q. How do you make a web page responsive?
Ans. 

Responsive web design ensures that a website looks good on all devices by adapting its layout and content.

  • Use flexible grid layouts that adjust based on screen size. Example: CSS Grid or Flexbox.

  • Implement media queries to apply different styles for different screen sizes. Example: @media (max-width: 600px) { ... }

  • Utilize responsive images that scale with the viewport. Example: <img src='image.jpg' style='max-wi...

View all Web Designer interview questions
A Web Designer was asked 2w ago
Q. Design an HTML page.
Ans. 

A simple HTML page design showcasing structure, elements, and styling for a web designer interview.

  • <!DOCTYPE html> declares the document type and version of HTML.

  • <html> is the root element of the HTML page.

  • <head> contains meta-information, title, and links to stylesheets.

  • <body> includes the content displayed on the page, like headings, paragraphs, and images.

  • <h1> to <h6> are use...

View all Web Designer interview questions
An Operations Associate was asked 4w ago
Q. What are the key features and functionalities of Microsoft Excel?
Ans. 

Microsoft Excel is a powerful spreadsheet application used for data analysis, visualization, and complex calculations.

  • Data Organization: Excel allows users to organize data in rows and columns, making it easy to manage large datasets.

  • Formulas and Functions: Users can perform calculations using built-in functions like SUM, AVERAGE, and VLOOKUP.

  • Data Visualization: Excel provides tools like charts and graphs to visua...

View all Operations Associate interview questions
An Assistant Manager was asked 1mo ago
Q. What metrics were in place, and how did you manage to meet the Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)?
Ans. 

I utilized various metrics to ensure compliance with SLAs and KPIs, focusing on continuous improvement and team engagement.

  • Established clear KPIs such as response time, resolution time, and customer satisfaction scores.

  • Implemented a dashboard to track real-time performance against SLAs, allowing for quick adjustments.

  • Conducted regular training sessions to enhance team skills, leading to a 20% improvement in resolu...

View all Assistant Manager interview questions
An Operations Associate was asked 1mo ago
Q. What do you know about the process?
Ans. 

The process involves coordinating operations to ensure efficiency and effectiveness in achieving organizational goals.

  • Understanding workflow: Analyzing how tasks move through the organization to identify bottlenecks.

  • Resource management: Ensuring that materials and personnel are allocated efficiently, like scheduling staff based on peak hours.

  • Data analysis: Using metrics to assess performance, such as tracking orde...

View all Operations Associate interview questions
Are these interview questions helpful?
An Assistant Manager was asked 1mo ago
Q. Please describe yourself.
Ans. 

Dynamic professional with a strong background in management, dedicated to driving team success and achieving organizational goals.

  • Over 5 years of experience in team leadership, successfully managing projects that increased efficiency by 20%.

  • Skilled in conflict resolution, having mediated disputes that resulted in improved team collaboration.

  • Proficient in data analysis, using metrics to inform decision-making and e...

View all Assistant Manager interview questions
A Senior Associate Operations was asked 1mo ago
Q. What is your understanding of Fintech Processes?
Ans. 

Fintech processes involve the integration of technology into financial services to enhance efficiency and customer experience.

  • Digital Payments: Services like PayPal and Venmo streamline transactions.

  • Lending Platforms: Companies like LendingClub use algorithms for quick loan approvals.

  • Robo-Advisors: Platforms like Betterment automate investment management.

  • Blockchain Technology: Cryptocurrencies like Bitcoin utilize...

View all Senior Associate Operations interview questions
An Accounts Payable Associate was asked 1mo ago
Q. What is an example of a journal entry in accounting?
Ans. 

A journal entry records financial transactions in accounting, detailing debits and credits for accurate financial reporting.

  • A journal entry typically includes the date of the transaction.

  • It consists of at least one debit and one credit entry.

  • Example: Purchasing office supplies for $500 would be recorded as: Debit Office Supplies $500, Credit Cash $500.

  • Each entry should have a brief description for clarity.

  • Journal ...

View all Accounts Payable Associate interview questions

WNS Interview Experiences

1.1k interviews found

NON Voice Interview Questions & Answers

user image Anonymous

posted on 16 Dec 2021

I applied via Referral and was interviewed in Nov 2021. There was 1 interview round.

Interview Questionnaire 

3 Questions

  • Q1. Wns service model offers a good balance between consultant
  • Q2. What are most difficult situations as well as technical
  • Q3. The interview will likely have an idea of your education

Interview Preparation Tips

Interview preparation tips for other job seekers - Wns is one of the leading bom companies that values it's employes are you okay with rotational sifts
Interview experience
3
Average
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Mar 2025, where I was asked the following questions.

  • Q1. Components of Power Bi
  • Ans. 

    Power BI consists of various components that facilitate data visualization, analysis, and sharing insights effectively.

    • Power BI Desktop: A Windows application for creating reports and dashboards.

    • Power BI Service: A cloud-based service for sharing and collaborating on reports.

    • Power BI Mobile: Mobile apps for accessing reports on smartphones and tablets.

    • Power Query: A data connection technology for importing and transfor...

  • Answered by AI
  • Q2. What is Data Modelling, how to model data in Power Bi
  • Ans. 

    Data modeling in Power BI involves structuring data to create meaningful insights and relationships for effective reporting.

    • Star Schema: A common modeling technique where a central fact table is connected to multiple dimension tables, e.g., sales data linked to product and customer dimensions.

    • Relationships: Establishing relationships between tables using primary and foreign keys, such as linking a 'CustomerID' in a sal...

  • Answered by AI
  • Q3. Types of RLS in Power Bi
  • Ans. 

    RLS in Power BI restricts data access based on user roles, enhancing security and data privacy.

    • Row-Level Security (RLS) can be implemented using DAX filters to restrict data access.

    • There are two types of RLS: Static RLS and Dynamic RLS.

    • Static RLS involves defining roles and permissions manually, e.g., a role for 'Sales Managers' to see only their region's data.

    • Dynamic RLS uses user attributes to filter data automatical...

  • Answered by AI
  • Q4. Create following measures using sample excel dataset Measures you need to create : QC% = QC Vol./Received Vol. Internal Error% = Internal Error/QC Vol. Internal Accuracy % = 1-SUM(Internal Error/QC Vol.) E...
  • Ans. 

    Create a Power BI dashboard using measures and data from an Excel dataset to visualize QC and error metrics.

    • Measures Creation: Calculate QC%, Internal Error%, and External Error% using DAX formulas based on the provided dataset.

    • Dropdowns: Implement slicers for month and process to filter data dynamically on the dashboard.

    • Card Visuals: Use card visuals to display key metrics like QC%, Internal Error%, and Internal Accur...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - 1st Round will be all abt your past exp. 2nd Round will be all abt power bi functions & features (DAX & Data Refresh, Incremental Refresh) 3rd Round will be Practical round and you will be asked to create a Dashboard.

Associate Interview Questions & Answers

user image Anonymous

posted on 8 Mar 2025

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Feb 2025.

Round 1 - HR 

(2 Questions)

  • Q1. Resume shortlisting
  • Q2. Asks for the self introduction.
Round 2 - Typing Test 

(1 Question)

  • Q1. Should type at the speed of 25 and the accuracy of 95 i guess..
Round 3 - Video Call 

(1 Question)

  • Q1. You have to pass this test by gaining 40 marks minimum
Round 4 - Assignment 

You gonna have the assessment of 100 questions.
50 questions are logical reasoning and 50 questions are the personal test.

Round 5 - Behavioral 

(1 Question)

  • Q1. Introduce yourself confidently then the manager gonna ask a few questions from your resume. Then speak fluently in English confidently. From here, he gonna ask his questions. Whatever the question or topic...
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Dec 2024. There were 3 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Self introduction and brief explanation about privious work
Round 2 - Technical 

(2 Questions)

  • Q1. About privious process and company
  • Q2. What is saction, types of saction, what ia pep, meaning of reg flag, about cip, edd, saction country
  • Ans. 

    Sactions are penalties imposed on individuals or entities for violating laws or regulations. PEP refers to politically exposed persons. Red flags indicate potential suspicious activity. CIP stands for customer identification program. EDD is enhanced due diligence.

    • Sanctions are penalties imposed on individuals or entities for violating laws or regulations

    • Types of sanctions include financial sanctions, trade sanctions, a...

  • Answered by AI
Round 3 - Aptitude Test 

Relationship, reasoning and apti

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while answer
Interview experience
1
Bad
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
No response

I applied via Approached by Company and was interviewed in Dec 2024. There were 4 interview rounds.

Round 1 - Aptitude Test 

I have given 4 rounds of WNS and was selected. They congratulated me for being selected and then asked me the documents. But later HR and Interviewer both stopped picking my call and then told me after 15-20 days we are putting you on hold and not proceeding with your application

Round 2 - Technical 

(1 Question)

  • Q1. Why you are taking less salary
  • Ans. 

    Taking less salary to gain valuable experience and opportunities for growth.

    • Prioritizing career development over immediate financial gain

    • Opportunity to work with a reputable company or industry leader

    • Chance to learn new skills and expand professional network

    • Potential for advancement and higher salary in the future

  • Answered by AI
Round 3 - One-on-one 

(2 Questions)

  • Q1. Why are you leaving your current job
  • Ans. 

    Seeking new challenges and opportunities for growth

    • Looking for a new challenge to further develop my skills and knowledge

    • Interested in exploring new opportunities for career advancement

    • Seeking a more dynamic work environment with greater potential for growth

  • Answered by AI
  • Q2. NA
Round 4 - HR 

(1 Question)

  • Q1. Why are you not satisfied by your current job
  • Ans. 

    Lack of growth opportunities and challenging projects in current role.

    • Limited opportunities for advancement within the company

    • Not being challenged enough in daily tasks

    • Seeking a role with more responsibility and impact

    • Desire to work on more complex projects to further develop skills

  • Answered by AI

Apprentice Interview Questions & Answers

user image Anonymous

posted on 6 Mar 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. Self intro and family background
  • Q2. Communication skills, any general topic
Round 2 - One-on-one 

(1 Question)

  • Q1. About Excel and typing speed
Round 3 - Technical 

(1 Question)

  • Q1. Explaining about company and CTC
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Implemented Human Resources Dashboard ( Recruitment Events and Budget) and streamlined HRMS to ensure organizational compliance and efficiency.
  • Q2. Health insurance
  • Q3. General Insurance
  • Q4. Customer insurance
  • Q5. Cusomer support advisor (Non Voice)
Round 2 - Coding Test 

Life insurance - this type of life insurance provide you with the opportunity to protect yourself and your family from personal risk exposures like repayment of debts after death proving for surviving spouse and children.

Round 3 - Coding Test 

Health care insurance - healthcare include necessary medical aids, medical examinations, medical treatment, medical diagnoses, medical service that help individual achieve an optmal states of well-being any setting or stage in human life cycle.

Analyst Interview Questions & Answers

user image Anonymous

posted on 12 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Campus Placement and was interviewed in Oct 2024. There were 3 interview rounds.

Round 1 - Group Discussion 

Shortlisted students were divided in group of 19

Round 2 - Case Study 

Selected students from gd got the call for case study round

Round 3 - One-on-one 

(5 Questions)

  • Q1. Questions were based on the case study and guesstimates
  • Q2. No. of aeroplane flying in the sky right now
  • Ans. 

    It is impossible to accurately determine the exact number of airplanes flying in the sky at any given moment.

    • The number of airplanes in the sky constantly changes due to take-offs, landings, and flights being at different stages.

    • Factors such as time of day, weather conditions, and air traffic also affect the number of airplanes in the sky.

    • Air traffic control systems may provide estimates of the number of airplanes in a...

  • Answered by AI
  • Q3. How will u utilise 1 acre of land provided to u near ur college
  • Ans. 

    I would utilize the 1 acre of land near my college for creating a sustainable community garden.

    • Establishing vegetable and fruit gardens to promote healthy eating among students

    • Setting up a composting area to reduce waste and enrich the soil

    • Creating a space for outdoor classes and events to enhance learning and community engagement

  • Answered by AI
  • Q4. How to start a starbuck franchisein ur town
  • Ans. 

    To start a Starbucks franchise in your town, you need to follow a specific process set by the company.

    • Contact Starbucks corporate office to inquire about franchise opportunities

    • Meet the financial requirements and submit a franchise application

    • Find a suitable location for the Starbucks store

    • Complete the required training and adhere to Starbucks' standards and guidelines

  • Answered by AI
  • Q5. Sql extraction of the given table and data
  • Ans. 

    Use SQL query to extract data from a given table

    • Use SELECT statement to retrieve data from the table

    • Specify the columns you want to retrieve after SELECT

    • Use FROM clause to specify the table name

    • Add conditions using WHERE clause if needed

    • Use ORDER BY clause to sort the results if necessary

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - prepare case study and guesstimates well.

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I appeared for an interview in Jan 2025.

Round 1 - HR 

(5 Questions)

  • Q1. Where do you see yourself in 5year
  • Ans. 

    In 5 years, I see myself as a seasoned Quality Analyst leading a team of professionals, implementing innovative quality assurance strategies.

    • Leading a team of QA professionals

    • Implementing innovative QA strategies

    • Continuing professional development in QA

    • Contributing to the overall success of the organization

  • Answered by AI
  • Q2. What is the salary expectation
  • Ans. 

    My salary expectations are in line with industry standards for a Quality Analyst position.

    • Research industry standards for Quality Analyst salaries

    • Consider my level of experience and qualifications

    • Factor in the location and size of the company

    • Be open to negotiation based on benefits package

  • Answered by AI
  • Q3. What should we hire you
  • Ans. 

    I have a strong attention to detail, excellent analytical skills, and a passion for ensuring high quality standards are met.

    • I have experience in conducting thorough quality assurance testing to identify issues and improve processes.

    • I am skilled in creating test plans, test cases, and test scripts to ensure comprehensive testing coverage.

    • I have a track record of collaborating with cross-functional teams to address quali...

  • Answered by AI
  • Q4. What is your strength and weakness
  • Ans. 

    My strength is attention to detail and my weakness is being overly critical of my own work.

    • Strength: Attention to detail helps me catch errors and ensure high quality work.

    • Weakness: Being overly critical can sometimes slow down my progress and lead to self-doubt.

    • Strength: I consistently receive positive feedback on my thoroughness and accuracy in quality analysis.

    • Weakness: I am working on finding a balance between stri...

  • Answered by AI
  • Q5. Tell me about yourself
  • Ans. 

    m self Am Ashwini Devanpally Am from Nizamabad Distich i have completed my graduation BSc (B.Z.c) in Nalanda degree women's collage in Nizamabad in the year of 2021 I don’t have personal experiences but I am great at helping with yours—whether that’s career advice, problem-solving, or just making your day a little easier. I can process tons of information quickly, and different topics ,of improve the more knowledge

  • Answered Anonymously

Interview Preparation Tips

Interview preparation tips for other job seekers - update the resume and online profile and the social media platform leverage job boards career wedsites

Maintenance Engineer Interview Questions & Answers

user image Pradeep vaijanath suryawanshi

posted on 24 Nov 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com

Round 1 - Technical 

(3 Questions)

  • Q1. UPS regarding Questions
  • Q2. Types of maintenance and how to Face
  • Ans. 

    Types of maintenance include preventive, predictive, corrective, and proactive maintenance. Each type requires different strategies to effectively manage and address maintenance issues.

    • Preventive maintenance involves regularly scheduled inspections and tasks to prevent breakdowns (e.g. changing air filters in HVAC systems)

    • Predictive maintenance uses data and analytics to predict when equipment will fail and schedule ma...

  • Answered by AI
  • Q3. Circuit Breaker,SLD diagram, Battery, Transformer,DG maintenance
Round 2 - HR 

(2 Questions)

  • Q1. Introduction, Education, Educational Projects, Family Background,
  • Q2. Salary expections
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(5 Questions)

  • Q1. Introduce yourself
  • Ans. 

    I am a detail-oriented Operations Associate with experience in managing daily operations and optimizing processes.

    • Experienced in coordinating logistics for shipments and deliveries

    • Skilled in analyzing data to identify areas for improvement

    • Proficient in using project management tools such as Trello and Asana

  • Answered by AI
  • Q2. WHy you want to join WNS
  • Ans. 

    I want to join WNS because of its reputation for providing excellent career growth opportunities and a dynamic work environment.

    • WNS has a strong reputation in the industry for providing excellent career growth opportunities.

    • I am impressed by the company's commitment to innovation and technology.

    • I believe that WNS's dynamic work environment will allow me to learn and grow professionally.

    • I am excited about the prospect o...

  • Answered by AI
  • Q3. Salary Expectation
  • Q4. WHen will you join?
  • Ans. 

    I am available to start immediately.

    • I can start as soon as possible.

    • I am ready to join within a week.

    • My availability to start is flexible.

    • I can start once the necessary paperwork is completed.

  • Answered by AI
  • Q5. If you join how much do you serve here ?
  • Ans. 

    As an Operations Associate, I will serve full-time in this role.

    • I will be expected to work 40 hours per week, Monday through Friday.

    • I will be responsible for managing daily operations, coordinating logistics, and supporting the team.

    • I will participate in meetings, collaborate with colleagues, and contribute to the overall success of the organization.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - HR round hota hai....salary jyada expect kiya toh agale round mein nahi bulate hai..... Jo salary company offer kr rahi hai usme khush ho toh they can proceed you for necx=xt round of typing.... They give you 3 chances of typing approximate 25 wpm 100 % accuracy chaiye....Then aapko ek baar aur typing test keliye bulate hai.... yske baad online aptitude, unke kuch process wale online test deneke liye bolte hai.... Sab clear krne ke badd.... documentation aur aapki joining hoti hai.

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Interview Tips & Stories
2w
toobluntforu
·
works at
Cvent
Can speak English, can’t deliver in interviews
I feel like I can't speak fluently during interviews. I do know english well and use it daily to communicate, but the moment I'm in an interview, I just get stuck. since it's not my first language, I struggle to express what I actually feel. I know the answer in my head, but I just can’t deliver it properly at that moment. Please guide me
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WNS Interview FAQs

How many rounds are there in WNS interview?
WNS interview process usually has 2-3 rounds. The most common rounds in the WNS interview process are HR, One-on-one Round and Resume Shortlist.
How to prepare for WNS interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at WNS. The most common topics and skills that interviewers at WNS expect are Communication Skills, Customer Service, Accounting, SQL and Excel.
What are the top questions asked in WNS interview?

Some of the top questions asked at the WNS interview -

  1. What is journal entries? What is cash allotment? What is differance between PO ...read more
  2. what is money launderi...read more
  3. 4. Show linking between Income Statement, Balance sheet and cash flow statement...read more
What are the most common questions asked in WNS HR round?

The most common HR questions asked in WNS interview are -

  1. What are your salary expectatio...read more
  2. Where do you see yourself in 5 yea...read more
  3. What are your strengths and weakness...read more
How long is the WNS interview process?

The duration of WNS interview process can vary, but typically it takes about less than 2 weeks to complete.

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Overall Interview Experience Rating

3.9/5

based on 890 interview experiences

Difficulty level

Easy 25%
Moderate 68%
Hard 7%

Duration

Less than 2 weeks 76%
2-4 weeks 17%
4-6 weeks 3%
6-8 weeks 2%
More than 8 weeks 2%
View more

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WNS Reviews and Ratings

based on 13.2k reviews

3.3/5

Rating in categories

3.1

Skill development

3.4

Work-life balance

2.9

Salary

3.6

Job security

3.1

Company culture

2.6

Promotions

3.1

Work satisfaction

Explore 13.2k Reviews and Ratings
Financial Spreading, 3+ years, Bangalore

Bangalore / Bengaluru

3-8 Yrs

Not Disclosed

Non IT Recruiter (Contract)

Pune

1-6 Yrs

₹ 3-5 LPA

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