WNS Interview Questions, Process, and Tips

Q1. Personal information
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Q2. Working experience
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Q1. Salary acception
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Q2. Personal information
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Q1. Provide confirmation
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Q1. Different types of contract
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Different types of contracts include express, implied, unilateral, bilateral, adhesion, and aleatory contracts.
• Express contract: Clearly stated terms by both parties.

• Implied contract: Terms inferred from actions or circumstances.

• Unilateral contract: One party makes a promise in exchange for an act.

• Bilateral contract: Both parties exchange promises.

• Adhesion contract: Standardized contract with non-negotiable terms.

• Aleat...read more
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Q2. Essential clauses in contract
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Essential clauses in a contract are crucial terms that outline the rights and responsibilities of each party involved.
• Essential clauses define the parties involved in the contract.

• They outline the goods or services being exchanged.

• They specify the payment terms and conditions.

• They include clauses related to termination, breach, and dispute resolution.

• They may also cover confidentiality and non-compete agreements.
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Q1. Tell me about introduction
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Introduction is the initial section of a speech, presentation, or written work where the speaker or author introduces themselves and provides an overview of the main points to be discussed.
• Introduction should grab the audience's attention and set the tone for the rest of the presentation.

• It should clearly state the purpose of the speech or presentation.

• Provide a brief background or context to the topic being discussed.

• ...read more
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Q2. What is your roles and responsibility
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As a Senior Associate, my roles and responsibilities include managing client relationships, leading project teams, and providing strategic guidance.
• Managing client relationships by understanding their needs and ensuring satisfaction

• Leading project teams by delegating tasks, setting goals, and monitoring progress

• Providing strategic guidance by analyzing data, identifying trends, and making recommendations

• Collaborating w...read more
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Q1. Past experience
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Q1. Work process of previous company
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Q1. Golden rules of accounting
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Golden rules of accounting are basic principles that guide the process of recording financial transactions.
• The three golden rules of accounting are: 1. Debit the receiver, credit the giver 2. Debit what comes in, credit what goes out 3. Debit expenses and losses, credit income and gains

• These rules help ensure that financial transactions are accurately recorded and classified in the accounting system.

• For example, when a...read more
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Q1. What would yo to do to improve your team’s skill
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To improve my team's skills, I would focus on training, mentorship, feedback, and setting clear goals.
• Provide regular training sessions to enhance skills

• Assign mentors to team members for guidance and support

• Offer constructive feedback to help them improve

• Set clear and achievable goals to motivate and track progress
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Q2. How would you manage your team effectively
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I would manage my team effectively by setting clear goals, providing regular feedback, fostering open communication, and leading by example.
• Set clear goals and expectations for each team member

• Provide regular feedback and recognition for good work

• Foster open communication and encourage team collaboration

• Lead by example and demonstrate strong work ethic

• Address any conflicts or issues promptly and fairly
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Q1. Share challenges
Ans. 
Managing team dynamics, meeting deadlines, adapting to change
• Balancing multiple priorities

• Handling conflicts within the team

• Adapting to changes in company policies or procedures

• Meeting tight deadlines

• Managing workload effectively
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Q2. How would you manage escalation and what feedback you will share with your team member
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I would manage escalation by addressing the issue promptly and effectively communicating feedback to the team member.
• Address the issue promptly to prevent it from escalating further

• Listen to all parties involved to understand the root cause of the escalation

• Provide constructive feedback to the team member on how to prevent similar escalations in the future

• Offer support and guidance to help the team member improve their
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Q1. Roles and responsibilties you perform in current role
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In my current role, I oversee daily operations, manage a team, handle customer inquiries, and ensure targets are met.
• Overseeing daily operations

• Managing a team

• Handling customer inquiries

• Ensuring targets are met
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Q2. CTC expectation
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What are the company data analytics