WNS Chat Process Executive Interview Questions and Answers

Q1. What is yours favorite place?
Ans. 
My favorite place is a secluded beach with crystal clear waters and white sandy shores.
• Secluded beach

• Crystal clear waters

• White sandy shores
Answered by AI
Add your answer
Q2. What do you know about customer care
Ans. 
Customer care involves providing assistance and support to customers before, during, and after a purchase.
• Customer care focuses on meeting the needs and expectations of customers

• It involves listening to customer concerns and resolving issues in a timely manner

• Building relationships with customers to ensure satisfaction and loyalty

• Providing product information, assistance, and guidance to customers

• Handling customer inqu...read more
Answered by AI
Add your answer
Q3. Self introduction
Add your answer
Q4. What is bpo.Why you want to work with
Ans. 
BPO stands for Business Process Outsourcing. I want to work in BPO because of the opportunities for growth, exposure to different industries, and development of communication skills.
• BPO involves contracting a third-party service provider to handle specific business processes, such as customer service, technical support, or back-office operations.

• Working in BPO provides opportunities for career growth and advancement, a...read more
Answered by AI
Add your answer

What type of weather you like

Q1. Normal conversation about my last company experience
Add your answer
Q2. Comfortable in night shift & expectation from this company regarding salary hike and deductions.
Add your answer

Q1. Introduction- Tell me about your self
Add your answer
Q2. Process Knowledge of Health & Welfare
Add your answer

General keyboard test how to handle it properly

It's a general knowledge test.

Q1. Tell about your college life
Ans. I told it's very nice and super and nice sweet memories and more fun in the college life.
Answered by Ramesh Aravind
Add your answer

Arthmatic, reasoning

Q1. Tell me about ur self and itself resume asking questions
Add your answer
Q2. Hr round and salary discussion
Add your answer

Q1. Introduction and eoutine topics
Add your answer

Q1. Previous experience, job roles , kpi's
Add your answer

Q1. Pearson test for Checking your voice clarity and attentive lness
Add your answer

Should be good at apti, practice it before attending just basics

Q1. Face to face interview, but be confident and speak fluently.
Add your answer
Q2. About yourself, background,
Add your answer
Q3. Percentage questions
Add your answer

Q1. Tell me about yourself?
Add your answer

Some basic calculations

Q1. Question related to your current work
Add your answer

Q1. About me work experience
Add your answer
Q2. Why you want to join TP
Add your answer
Q3. Experience and topic TNA TNI
Add your answer

Q1. 5 Best quality of the trainer
Ans. 
The 5 best qualities of a process trainer are patience, communication skills, adaptability, subject matter expertise, and creativity.
• Patience to deal with learners who may have different learning speeds and styles

• Excellent communication skills to convey information clearly and effectively

• Adaptability to adjust training methods based on the needs of the learners

• Subject matter expertise to provide accurate and relevant i...read more
Answered by AI
Add your answer
Q2. How will you handle a agent who have casual attitude
Add your answer