WNS BPO Executive Interview Questions and Answers for Experienced

Customer service is the assistance and support provided to customers before, during, and after a purchase.

• Listen actively to customers and address their concerns promptly

• Provide personalized and empathetic service

• Offer multiple channels for customer support (e.g. phone, email, chat)

• Train employees to handle difficult situations and provide solutions

• Collect feedback and use it to improve service

• Create a customer-centric

I am a highly motivated and detail-oriented individual with a strong background in finance and a passion for problem-solving.

• Bachelor's degree in Finance from XYZ University

• 3 years of experience in financial analysis and reporting

• Proficient in financial modeling and data analysis

• Strong communication and interpersonal skills

• Proven ability to work effectively in a team