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Vistara Senior Customer Service Executive Interview Questions and Answers

Updated 18 Dec 2023

2 interviews found

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I applied via Walk-in and was interviewed in Jul 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. I'm Anshuman Mishra and i start Airlines job in 2010 till 2018 and still I'm looking airport jobs
  • Q2. Anyone Question which is regarding in side the airport with passenger

Interview Preparation Tips

Interview preparation tips for other job seekers - I have experience in Airport and i want to work with Airlines
Interview experience
1
 Bad
Difficulty level
 Moderate
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Jun 2023.

4 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Self introduction and technical questions your work related
  • Q2. Situation based questions
3

Google meet Round (2 Questions)

  • Q1. Technical questions
  • Q2. How you manage customer complain on Arrival (MHB)
4

Medical Round (1 Question)

  • Q1. Only paper work

Interview questions from similar companies

Interview experience
2
 Poor
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Prime minister and Chief Minister

2

One-on-one Round (4 Questions)

  • Q1. Tell Me about yourself
  • Q2. Can You speak hindi
  • Q3. Tell me Something about AISATS
  • Q4. Your Skills and Experiences

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Clear with your answers and don’t fumble. Clear vocabulary is a must
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

2 Interview Rounds

1

Group Discussion Round

Tell me about your hobbies?

2

HR Round (3 Questions)

  • Q1. Tell me about yourself?
  • Q2. What is custom service executive?
  • Q3. Tell me about your family background?
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
 -

I was interviewed in Feb 2024.

2 Interview Rounds

1

Aptitude Test Round

Great need to work on the way to understand the situation of the pattern

2

One-on-one Round (4 Questions)

  • Q1. Just normal question about Tell me about your self
  • Q2. Tell me about yourself
  • Q3. Most common query asked by the passager
  • Q4. Thoughts on india market
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (1 Question)

  • Q1. Why do u think u are fit for this role
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

HR Round (2 Questions)

  • Q1. About yourself and your family background
  • Q2. They will ask you to say a short easy on any random topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Don't go there
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Indeed and was interviewed in Aug 2023.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Tell about a challenging situation which you faced and how you countered it ?
  • Q2. Tell me about yourself?
  • Q3. Past experiences in organisation why do you want to leave that and work in airlines with no prior experience in it?

Interview Preparation Tips

Interview preparation tips for other job seekers - be honest about your experience and i gave it in a positive note.
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
 -

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Why you want to join aviation industry
  • Q3. Why should we hire you
  • Q4. Tell me about your background
3

Group Discussion Round

Is higher studies is compulsory or not

4

HR Round (4 Questions)

  • Q1. Introduce yourself
  • Q2. Tell me about your background
  • Q3. Area of interest
  • Q4. How do you spend your last vacation
5

Grooming test Round (1 Question)

  • Q1. Check your grooming skills
Interview experience
3
 Average
Difficulty level
 Moderate
Duration
 2-4 weeks
Result
Selected  Selected

I applied via Monster and was interviewed before Apr 2023.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. THEY WILL ASK YOU ABOUT YOUR QUALIFICATION AND EXPERIENCE YOU HAVE
2

One-on-one Round (1 Question)

  • Q1. DETAILED DISCUSSION ON JOB PROFILE WITH MANAGER

Interview Preparation Tips

Interview preparation tips for other job seekers - BE CONFIDENT

Vistara Interview FAQs

How many rounds are there in Vistara Senior Customer Service Executive interview?
Vistara interview process usually has 3 rounds. The most common rounds in the Vistara interview process are Resume Shortlist and One-on-one Round.
What are the top questions asked in Vistara Senior Customer Service Executive interview?

Some of the top questions asked at the Vistara Senior Customer Service Executive interview -

  1. How you manage customer complain on Arrival (M...read more
  2. Anyone Question which is regarding in side the airport with passen...read more
  3. I'm Anshuman Mishra and i start Airlines job in 2010 till 2018 and still I'm lo...read more

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People are getting interviews through

based on 2 Vistara interviews
WalkIn
100%
Moderate Confidence
?
Moderate Confidence means the data is based on a sufficient number of responses received from the candidates

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Vistara Senior Customer Service Executive Salary
based on 16 salaries
₹3.5 L/yr - ₹5.4 L/yr
15% more than the average Senior Customer Service Executive Salary in India
View more details

Vistara Senior Customer Service Executive Reviews and Ratings

based on 6 reviews

4.5/5

Rating in categories

4.6

Skill development

4.5

Work-Life balance

4.0

Salary & Benefits

4.6

Job Security

4.1

Company culture

4.3

Promotions/Appraisal

4.3

Work Satisfaction

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