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Vijay Agro Centre Customer Support Executive Interview Questions and Answers

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Customer Support Executive Interview Questions

Amazon user image Cheepurupalli Joshma

posted on 21 Sep 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Job Portal and was interviewed in Aug 2024.

2 Interview Rounds

1

Technical Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is customer support?
  • Q3. How do you handle an arguing customer?
  • Q4. How do you respond if you don't know the answer to a customers question?
  • Q5. What is customer satisfaction?what are the qualities of customer support executive?
2

HR Round (5 Questions)

  • Q1. Tell me about your self?
  • Q2. What is your strengths and weaknesses?
  • Q3. Why do you need a job?
  • Q4. Why should we hire you?
  • Q5. Why do you want to join in our organisation?
Interview experience
3
 Average
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Walk-in and was interviewed in Sep 2024.

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduce your self?
  • Q2. Tell me about your memorable day.
2

HR Round (2 Questions)

  • Q1. Explaine about E-Commerce?
  • Q2. Are you comfortable in night shift?

Interview Preparation Tips

Interview preparation tips for other job seekers - Negative nhii hona h , night shift pr kh dena i 'll manage, me bike lene bala hu, yahi pass me shift ho jaunga agr kahi door se ho toh.
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 -
Result
Selected  Selected

2 Interview Rounds

1

One-on-one Round (2 Questions)

  • Q1. Introduction about yourself
  • Q2. Previous experience related
2

One-on-one Round (2 Questions)

  • Q1. Previous experience related
  • Q2. About yourself and previous work related
Interview experience
1
 Bad
Difficulty level
 Hard
Duration
 Less than 2 weeks
Result
 No response

I applied via Recruitment Consulltant and was interviewed in Aug 2024.

5 Interview Rounds

1

Coding Test Round

It was bad, its terrible company

2

HR Round (1 Question)

  • Q1. Worst company and worst HR
3

Technical Round (1 Question)

  • Q1. Most fake company and fake, horrible interview experience
4

Group Discussion Round

Most third class job

5

One-on-one Round (1 Question)

  • Q1. Waste of time, horrible
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Nov 2024.

2 Interview Rounds

1

Aptitude Test Round

That was easy but I don't remember.

2

HR Round (2 Questions)

  • Q1. Tell me about your career journey
  • Q2. Why you want to switch your previous company?
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 No response

I applied via Naukri.com and was interviewed in Jun 2024.

2 Interview Rounds

1

Communication skills Round (2 Questions)

  • Q1. Tell me something about yourself?
  • Q2. Why did you applied for this job?
2

One-on-one Round (2 Questions)

  • Q1. As you are from technical background why you want to join a BPO?
  • Q2. How will handle this situation when a customer is angry and using cuss words?

Interview Preparation Tips

Interview preparation tips for other job seekers - If you are from a technical background don't opt for this
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Naukri.com and was interviewed in Sep 2024.

1 Interview Round

1

Technical Round (2 Questions)

  • Q1. Java basics questions
  • Q2. Sql basics questions

Interview Preparation Tips

Interview preparation tips for other job seekers - it was good
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
 Not Selected

I applied via Naukri.com and was interviewed in Apr 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Aap Kahan se ho
  • Q2. Aapka Name Kya Hai
  • Q3. Aap Kya KarteHo
  • Q4. Aapki Qualification Kitni Hai
  • Q5. Kya Aap Job Karna Chahte Hain

Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:
  • Basic
Interview preparation tips for other job seekers - Good
Interview experience
5
 Excellent
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed in Mar 2024.

2 Interview Rounds

1

Aptitude Test Round

English grammar, voice versent, story retelling

2

One-on-one Round (2 Questions)

  • Q1. Previous company job responsibilities
  • Q2. If customer is adamant how to convince the customer

Interview Preparation Tips

Interview preparation tips for other job seekers - Prepare Online assignment rest versent
Interview experience
4
 Good
Difficulty level
 Easy
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Approached by Company and was interviewed in Feb 2024.

1 Interview Round

1

HR Round (5 Questions)

  • Q1. What Movie have you watched recently?
  • Q2. Looper, it is an English movie
  • Q3. Explain that movie?
  • Q4. How would lead a team of 5, if two of them are not working well?
  • Q5. Would you prefer new technologies or staying in the old technology?

Interview Preparation Tips

Interview preparation tips for other job seekers - For CSA role, your communication skills are important. Hone those skills.

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