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Jio
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Jio Customer Support Executive Interview Questions and Answers
Jio Customer Support Executive Interview Experiences
5 interviews found
Anonymous
Selected
I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.
(4 Questions)
- Q1. Finally salary which we need
- Q2. Why I need to do this job
- Ans.
I am passionate about helping customers and solving their problems.
I enjoy interacting with people and providing excellent customer service.
I have strong communication skills and can effectively address customer concerns.
I find satisfaction in resolving issues and ensuring customer satisfaction.
I am motivated by the opportunity to make a positive impact on customers' experiences.
I have previous experience in customer s...
- Q3. Which Graduation I was did
- Q4. They was did the questions about my family, health issue
Interview Preparation Tips
I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.
(5 Questions)
- Q1. Aap Kahan se ho
- Ans. Me Mainpuri Uttar Pradesh Se Hu
- Q2. Aapka Name Kya Hai
- Ans. Sir Mera Name Nitin Kumar Hai
- Q3. Aap Kya KarteHo
- Q4. Aapki Qualification Kitni Hai
- Q5. Kya Aap Job Karna Chahte Hain
- Ans.
Hn me job karna chahta hu
Interview Preparation Tips
- Basic
Selected
I appeared for an interview in Oct 2024, where I was asked the following questions.
- Q1. About Jio information
- Q2. Customer service experience
- Ans.
I have extensive customer service experience, focusing on effective communication and problem-solving to enhance customer satisfaction.
Handled customer inquiries via phone and email, resolving issues promptly.
Implemented a feedback system that improved service response times by 20%.
Trained new team members on customer service protocols and best practices.
Managed difficult customer interactions with empathy, leading to
Interview Preparation Tips
What people are saying about Jio
I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.
(2 Questions)
- Q1. Basic technical knowledge, resister capacitor etc
- Q2. Ohms law, battery current, voltage, ac power dc power etc
Interview Preparation Tips
Jio interview questions for designations
Selected
I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.
(1 Question)
- Q1. Self introduction,why should I hire you,how will you handle angry customer,
Interview Preparation Tips
- Prepare from you tube, Google
Interview questions from similar companies
Aftab Alam
Interview Preparation Tips
Experience: Salry discuss and job security
Duration: 1 hour 30 minutes
I appeared for an interview before Jan 2016.
Interview Questionnaire
1 Question
- Q1. My weakness
Interview Preparation Tips
Experience: It is very difficult for everyone to tell someone about the weakness
College Name: RKGIT
I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.
Interview Questionnaire
2 Questions
- Q1. You can do field work
- Q2. You can sale broadband
Interview Preparation Tips
Habit extrenth and wickness
Hardwork demand with smart work for sell
Selected
I applied via Walk-in and was interviewed before Nov 2022. There were 3 interview rounds.
(1 Question)
- Q1. Experience and personal background.
It was easy to moderate
Interview Preparation Tips
I applied via Walk-in and was interviewed in Sep 2021. There were 2 interview rounds.
(2 Questions)
- Q1. What is sales Difference between sale and advertising
- Ans.
Sales is the process of selling products or services to customers in exchange for money or other valuable consideration.
Sales involves direct interaction with customers to persuade them to purchase a product or service
Advertising is a form of marketing that aims to promote a product or service to a large audience through various media channels
Sales is focused on closing deals and generating revenue, while advertising i...
- Q2. What is the difference between prepaid and postpaid
- Ans.
Prepaid refers to paying in advance for a service, while postpaid refers to paying after the service has been used.
Prepaid plans require payment before using the service, while postpaid plans require payment after using the service.
Prepaid plans are typically used for mobile phones, where users pay for a certain amount of data or minutes in advance, while postpaid plans are used for utilities like electricity or water,...
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Jio Customer Support Executive Interview Process
based on 7 interviews
Interview experience
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Jio Customer Support Executive Reviews and Ratings
based on 44 reviews
Rating in categories
|
Assistant Manager
5.4k
salaries
|  ₹1.2 L/yr - ₹10.1 L/yr |
|
Deputy Manager
3.4k
salaries
| ₹4.2 L/yr - ₹13.6 L/yr |
|
Manager
2.4k
salaries
| ₹6.9 L/yr - ₹22 L/yr |
|
Senior Manager
1.7k
salaries
| ₹10.1 L/yr - ₹32 L/yr |
|
Senior Executive
1.5k
salaries
| ₹1.7 L/yr - ₹8 L/yr |
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