10+ Jio Customer Support Executive Interview Questions & Answers | Complete Prep Guide 2025

Jio Customer Support Executive Interview Experiences

4 interviews found

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 14 Jan 2025

Interview experience

Excellent

Difficulty level

Easy

Process Duration

2-4 weeks

Result

Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one

(4 Questions)

Q1. Finally salary which we need

Add your answer

Q2. Why I need to do this job

Ans.

I am passionate about helping customers and solving their problems.

I enjoy interacting with people and providing excellent customer service.
I have strong communication skills and can effectively address customer concerns.
I find satisfaction in resolving issues and ensuring customer satisfaction.
I am motivated by the opportunity to make a positive impact on customers' experiences.
I have previous experience in customer s...

Answered by AI

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Q3. Which Graduation I was did

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Q4. They was did the questions about my family, health issue

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Interview Preparation Tips

Interview preparation tips for other job seekers - They can do their job properly

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 3 May 2024

Interview experience

Excellent

Difficulty level

Easy

Process Duration

Less than 2 weeks

Result

Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one

(5 Questions)

Q1. Aap Kahan se ho

Ans. Me Mainpuri Uttar Pradesh Se Hu

Answered Anonymously

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Q2. Aapka Name Kya Hai

Ans. Sir Mera Name Nitin Kumar Hai

Answered Anonymously

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Q3. Aap Kya KarteHo

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Q4. Aapki Qualification Kitni Hai

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Q5. Kya Aap Job Karna Chahte Hain

Ans.

Hn me job karna chahta hu

Answered Anonymously

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Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:

Basic

Interview preparation tips for other job seekers - Good

Customer Support Executive Interview Questions & Answers

Anonymous

posted on 6 May 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - Technical

(2 Questions)

Q1. Basic technical knowledge, resister capacitor etc

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Q2. Ohms law, battery current, voltage, ac power dc power etc

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Interview Preparation Tips

Interview preparation tips for other job seekers - Clean shave ,formal dress don't Shay,

What people are saying about Jio

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a senior software engineer

Nomura Mumbai

Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer

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Customer Support Executive Interview Questions & Answers

Anonymous

posted on 28 Dec 2023

Interview experience

Excellent

Difficulty level

Moderate

Process Duration

Less than 2 weeks

Result

Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(1 Question)

Q1. Self introduction,why should I hire you,how will you handle angry customer,

Add your answer

Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:

Prepare from you tube, Google

Interview questions from similar companies

Sales Executive Interview Questions & Answers

BT Group

Anonymous

posted on 2 Jun 2024

Interview experience

Bad

Difficulty level

Moderate

Process Duration

2-4 weeks

Result

Selected

I applied via Naukri.com and was interviewed in May 2024. There was 1 interview round.

Round 1 - Aptitude Test

Mainly relate to the English aptitude

Sales Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 24 Nov 2021

Interview Questionnaire

1 Question

Q1. I am a customer.....convenced for product?

Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident for all situations

Sales Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 13 Jul 2022

I applied via Referral and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Group Discussion

Group discussions were held by sennior hr by how to pitch customer's about airtel plans and how to dress up and many more things were discussed. There was a 10 days training for certification also.

Round 2 - Assignment

After my certification i was assigned for this job

Interview Preparation Tips

Interview preparation tips for other job seekers - Self confidence is key to success. Keep yourself well groomed be positive and never argue.

Sales Executive Interview Questions & Answers

Bharti Airtel

posted on 4 Jun 2021

I applied via Walk-in and was interviewed in Dec 2020. There were 5 interview rounds.

Interview Questionnaire

2 Questions

Q1. You can do field work

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Q2. You can sale broadband

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Interview Preparation Tips

Interview preparation tips for other job seekers - This interview was frankly but related sales and MBA education .
Habit extrenth and wickness
Hardwork demand with smart work for sell

Sales Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 5 Feb 2022

I applied via Naukri.com and was interviewed in Jan 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - One-on-one

Interview Preparation Tips

Topics to prepare for Bharti Airtel Sales Executive interview:

Marketing Communication

Interview preparation tips for other job seekers - work hard you will get success

Sales Executive Interview Questions & Answers

Bharti Airtel

Anonymous

posted on 5 Feb 2022

Round 1 - Resume Shortlist

Pro Tip by AmbitionBox:

Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.

View all Resume tips

Round 2 - HR

(4 Questions)

Q1. What are your salary expectations?

Add your answer

Q2. What is your family background?

Add your answer

Q3. Why should we hire you?

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Q4. Tell me about yourself.

Add your answer

Jio Interview FAQs

How many rounds are there in Jio Customer Support Executive interview?

Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Resume Shortlist, One-on-one Round and Technical.

How to prepare for Jio Customer Support Executive interview?

Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are BPO Customer Service, Blended Process, Chat Process, Customer Experience and Customer Service.

What are the top questions asked in Jio Customer Support Executive interview?

Some of the top questions asked at the Jio Customer Support Executive interview -

Ohms law, battery current, voltage, ac power dc power ...read more
Basic technical knowledge, resister capacitor ...read more
Kya Aap Job Karna Chahte H...read more

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based on 6 interviews

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Jio Customer Support Executive Salary

based on 116 salaries

₹1.2 L/yr - ₹3.5 L/yr

25% less than the average Customer Support Executive Salary in India

View more details

Jio Salaries in India

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