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based on 22.4k Reviews

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Jio Customer Support Executive Interview Questions and Answers

Updated 14 Jan 2025

Jio Customer Support Executive Interview Experiences

5 interviews found

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 6 May 2022

I applied via Referral and was interviewed in Apr 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Basic technical knowledge, resister capacitor etc
    • Add your answer
  • Q2. Ohms law, battery current, voltage, ac power dc power etc
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Clean shave ,formal dress don't Shay,

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 14 Jan 2025

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Jul 2024. There was 1 interview round.

Round 1 - One-on-one 

(4 Questions)

  • Q1. Finally salary which we need
    • Add your answer
  • Q2. Why I need to do this job
    • Add your answer
  • Q3. Which Graduation I was did
    • Add your answer
  • Q4. They was did the questions about my family, health issue
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - They can do their job properly

Customer Support Executive Interview Questions Asked at Other Companies

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Q1. Understanding customer problems,whT i know about BPO nd how they ... read more
View answers (21)
asked in Teleperformance
Q2. If customer is angry how can you make him understand
View answers (32)
asked in Teleperformance
Q3. Customer satisfaction how can you provide.
View answers (12)
asked in Tech Mahindra
Q4. Do you have aadhaar card with phone number linked with it?
View answers (12)
asked in Tech Mahindra
Q5. 1.what is customer support?
View answers (25)
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Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 3 May 2024

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via Naukri.com and was interviewed in Apr 2024. There was 1 interview round.

Round 1 - One-on-one 

(5 Questions)

  • Q1. Aap Kahan se ho
  • Ans. Me Mainpuri Uttar Pradesh Se Hu
    • Answered Anonymously
    Add your answer
  • Q2. Aapka Name Kya Hai
  • Ans. Sir Mera Name Nitin Kumar Hai
    • Answered Anonymously
    Add your answer
  • Q3. Aap Kya KarteHo
    • Add your answer
  • Q4. Aapki Qualification Kitni Hai
    • Add your answer
  • Q5. Kya Aap Job Karna Chahte Hain
  • Ans. 

    Hn me job karna chahta hu

    • Answered Anonymously
    Add your answer

Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:
  • Basic
Interview preparation tips for other job seekers - Good

What people are saying about Jio

View All
a senior software engineer
5d
Nomura Mumbai
Hello guys, I m working in reliance as SSE and got selected in Nomura at 9+ of experience. What are the salary range for negotiating to close the discussion. Skills set: Java back end developer
Got a question about Jio?
Ask anonymously on communities.

Customer Support Executive Interview Questions & Answers

user image Anonymous

posted on 28 Dec 2023

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Dec 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Self introduction,why should I hire you,how will you handle angry customer,
    • Add your answer

Interview Preparation Tips

Topics to prepare for Jio Customer Support Executive interview:
  • Prepare from you tube, Google

Jio interview questions for designations

 Customer Support

 (1)

 Customer Support Associate

 (1)

 Global Customer Support

 (1)

 Customer Support Advisor

 (1)

 Customer Service Executive

 (25)

 Customer Care Executive

 (15)

 Customer Relationship Executive

 (1)

 Technical Support Executive

 (1)

Customer Support Executive interview

user image Simran Singh

posted on 16 Nov 2021

Interview questions from similar companies

Customer Support Executive Interview Questions & Answers

Tata Communications user image Suresh Kudari

posted on 1 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Feb 2024. There were 3 interview rounds.

Round 1 - Technical 

(2 Questions)

  • Q1. Besc salf information
    • Add your answer
  • Q2. Suresh Kudari Qualification DME Experience 14 year Automation Industries machineMaintenence
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Yes I am interested
    • Add your answer
Round 3 - Aptitude Test 

1 Round Technical
2 round HR
3 Round Offer letter

Customer Support Executive Interview Questions & Answers

Bharti Airtel user image Anonymous

posted on 9 Jan 2025

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
More than 8 weeks
Result
No response

I applied via Naukri.com and was interviewed before Jan 2024. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Self Introduction
    • Add your answer
  • Q2. Experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Please share the New jobs

Customer Support Executive Interview Questions & Answers

Vodafone Idea user image Anonymous

posted on 17 Jun 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Group discussion with 10 other people

Round 2 - HR 

(2 Questions)

  • Q1. Introduction to your self
    • Add your answer
  • Q2. Previous company experience
    • Add your answer

Customer Care Executive Interview Questions & Answers

BT E Serv user image Anonymous

posted on 17 May 2024

Interview experience
2
Poor
Difficulty level
Hard
Process Duration
Less than 2 weeks
Result
No response

I applied via Recruitment Consulltant and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Difference between empathy and sympathy, talking in a random topic for 2 minutes.
    • Add your answer
Round 2 - One-on-one 

(1 Question)

  • Q1. Basic comms test but instead of assessment they do it face to face.
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Don’t waste your time. They reject you for the smallest things saying you are nor good enough. I was there till 5. Went there at 10 only 2 rounds happened for me and i was rejected for comms even being a previous employee for 3.5 in Amazon for international voice process.

Customer Service Executive Interview Questions & Answers

Tata Teleservices user image Anonymous

posted on 17 Oct 2022

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed before Oct 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. About service delivery
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Explain how to deliver service to customer
More about working at Jio

Jio Interview FAQs

How many rounds are there in Jio Customer Support Executive interview?
Jio interview process usually has 1-2 rounds. The most common rounds in the Jio interview process are Resume Shortlist, One-on-one Round and Technical.
How to prepare for Jio Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Jio. The most common topics and skills that interviewers at Jio expect are BPO Customer Service, Blended Process, Chat Process, Customer Experience and Customer Service.
What are the top questions asked in Jio Customer Support Executive interview?

Some of the top questions asked at the Jio Customer Support Executive interview -

  1. Ohms law, battery current, voltage, ac power dc power ...read more
  2. Basic technical knowledge, resister capacitor ...read more
  3. Kya Aap Job Karna Chahte H...read more

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Jio Interviews By Designations

Interview Questions for Popular Designations

Jio Customer Support Executive Interview Process

based on 6 interviews

Interview experience

5
  
Excellent
View more

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Jio Customer Support Executive Salary
based on 116 salaries
₹1.2 L/yr - ₹3.5 L/yr
25% less than the average Customer Support Executive Salary in India
View more details

Jio Customer Support Executive Reviews and Ratings

based on 41 reviews

3.9/5

Rating in categories

3.6

Skill development

3.4

Work-life balance

3.5

Salary

4.0

Job security

3.5

Company culture

3.2

Promotions

3.7

Work satisfaction

Explore 41 Reviews and Ratings
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