TTEC India Sales Representative Interview Questions and Answers

Q1. Are you willing to work a shifting schedule or graveyard shift
Ans. 
Yes, I am willing to work a shifting schedule or graveyard shift.
• I am flexible and adaptable to different work schedules.

• I understand the importance of meeting customer needs and am willing to work during non-traditional hours if required.

• I have previous experience working in shifts and understand the challenges and benefits it brings.

• I am committed to delivering results and will adjust my schedule accordingly to achie
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Q2. Why should we hire you than the next person
Ans. 
I have a proven track record of exceeding sales targets and building strong relationships with clients.
• I have consistently achieved or surpassed sales targets in my previous roles.

• I have a strong ability to build and maintain relationships with clients, resulting in repeat business and referrals.

• I am highly motivated and driven to succeed in sales, always seeking out new opportunities and strategies.

• I have excellent co...read more
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Q1. What do you know about customer service
Ans. 
Customer service involves providing assistance and support to customers before, during, and after a purchase.
• Customer service is all about meeting the needs and expectations of customers.

• It involves actively listening to customers, addressing their concerns, and finding solutions to their problems.

• Providing timely and accurate information, being courteous and empathetic, and going above and beyond to ensure customer sa...read more
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Q2. Why do you wanna work here
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Q1. Are you okay with variable shifts and working on weekends
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Q2. Can you handle a target-oriented work environment
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Grammar check. Repeat the sentence that I heard. Basic English exam.

It was quite easy and fast

Nerve wracking because it was a group interview and you must answer without being pressured

Q1. What is the reason you will leave the company?
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Q2. The reason that will make me leave on this company is to pursue my dream which is to be in IT industry, ever since I was a child I dreamed to build or to program machine or computer that can be beneficial ...read more
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Q1. Tell me about yourself
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Q2. Why do you want to work with Intouch CX
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Q3. What do you know about Intouch Cx
Ans. 
Intouch Cx is a customer experience management platform that helps businesses gather and analyze customer feedback.
• Intouch Cx helps businesses collect feedback through various channels such as surveys, social media, and email.

• The platform provides analytics and reporting tools to help businesses understand customer sentiment and make data-driven decisions.

• Intouch Cx offers features like sentiment analysis, customer jou...read more
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Q4. Do you have accessible wifi?
Ans. 
Yes, we have accessible wifi for all customers.
• We provide free wifi access to all customers.

• Customers can easily connect to our wifi network without any hassle.

• Our wifi network is secure and reliable for customer use.
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Q5. Are you able to setup a desk?
Ans. 
Yes, I am able to setup a desk efficiently and effectively.
• I have experience setting up desks in previous roles.

• I am familiar with assembling furniture and following instructions.

• I am organized and detail-oriented, ensuring the desk is setup correctly.

• I can lift and move furniture as needed to setup the desk.

• I am comfortable using tools such as screwdrivers and wrenches for assembly.
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Q1. Basic introduction and JAM
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Q2. Depends on individual
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Basic case studies of process to test skills

Q1. Focused on individual speaking and hobbies, future goals etx
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Q1. Tell me about yourself? Why should we hire you? Do you know eob?
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Q2. What was your last job?
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