TTEC India Fraud Prevention Analyst Interview Questions and Answers

Q1. Background check, requirements check
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Q1. Tell me about yourself & process related questions.
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Q2. Process related questions
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Q3. Process related
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Q4. About fraud detection
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Q5. Types of fraud and transactions
Ans. 
Types of fraud in transactions include identity theft, credit card fraud, and money laundering.
• Identity theft: When someone steals personal information to commit fraud.

• Credit card fraud: Unauthorized use of credit card information to make purchases.

• Money laundering: Process of making illegally obtained money appear legitimate.

• Phishing scams: Fraudulent attempts to obtain sensitive information through email or fake webs...read more
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Q1. Are you okay with night shift
Ans. Yes, I don't have any issue with night shift
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Q2. What do you understand by customer care excutive?
Ans. 
A customer care executive is a professional who provides assistance and support to customers, ensuring their satisfaction and resolving their issues.
• Customer care executives are responsible for handling customer inquiries, complaints, and feedback.

• They provide information about products or services, answer questions, and address concerns.

• They may assist customers in placing orders, tracking shipments, or processing ret...read more
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Q1. About Indian agriculture development
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Q2. Numarila, reasoning and problems solving test
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Profit and Loss, percentage, Ratio & Proportion, etc

Q1. About banking and about check fraud resolution
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Q2. Hobbies, and qualification and family background.
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I don't remember the topic name

Q1. Self introduction
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Q2. How you identify suspicious transaction
Ans. 
I identify suspicious transactions by analyzing patterns, anomalies, and red flags in the data.
• Look for transactions that are significantly larger or smaller than usual for that customer

• Monitor for transactions from high-risk countries or regions

• Check for multiple transactions in a short period of time

• Review transactions with incomplete or inconsistent information

• Flag transactions that deviate from the customer's typic...read more
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Q1. Difference between ram and rom
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RAM is volatile memory used for temporary storage while ROM is non-volatile memory used for permanent storage.
• RAM stands for Random Access Memory and is used for temporary storage of data and program instructions while the computer is running.

• ROM stands for Read-Only Memory and is used for permanent storage of data and program instructions that cannot be changed.

• RAM is volatile memory, meaning it loses its contents whe...read more
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Q2. What is operating system
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An operating system is a software that manages computer hardware and software resources.
• It provides a user interface for interaction with the computer.

• It manages memory, processes, and input/output devices.

• Examples include Windows, macOS, and Linux.

• It is essential for running applications and programs on a computer.
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