Trent Interview Questions, Process, and Tips

Q1. About retail sop and KPIs KRAs
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Q2. What are the KPIs in retail industry ?
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Key Performance Indicators (KPIs) in retail industry are metrics used to evaluate the success of a retail business.
• Sales performance (e.g. total sales, sales per square foot)

• Customer satisfaction (e.g. Net Promoter Score, customer feedback)

• Inventory management (e.g. stock turnover rate, out-of-stock percentage)

• Employee productivity (e.g. sales per employee, labor cost percentage)

• Profit margins (e.g. gross profit margin
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Q3. How do you calculate conversion ?
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Conversion rate is calculated by dividing the number of successful outcomes by the total number of opportunities and multiplying by 100.
• Conversion rate = (Number of successful outcomes / Total number of opportunities) * 100

• For example, if a store had 100 customers visit and 20 of them made a purchase, the conversion rate would be (20/100) * 100 = 20%.
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Q4. Howdo you satisfied the customer needs ?
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By actively listening to their needs, providing excellent customer service, and offering solutions to their problems.
• Actively listen to customers to understand their needs

• Provide excellent customer service by being friendly and helpful

• Offer solutions to their problems and go above and beyond to meet their expectations
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Q1. About salary discussion
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Q1. Tell me about your self
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Q1. About retail SOP , KRAs and KPIs
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Q2. What are the KPIs drive in retail
Ans. 
Key Performance Indicators (KPIs) in retail include sales revenue, customer satisfaction, inventory turnover, and employee productivity.
• Sales revenue: Measure of total sales generated by the store or department.

• Customer satisfaction: Feedback from customers through surveys or reviews.

• Inventory turnover: Rate at which inventory is sold and replaced.

• Employee productivity: Measure of how efficiently employees are working ...read more
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Q3. How do you calculate Conversion
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Conversion rate is calculated by dividing the number of conversions by the total number of visitors and multiplying by 100.
• Calculate the number of conversions (e.g. purchases, sign-ups, etc.)

• Calculate the total number of visitors to the website or store

• Divide the number of conversions by the total number of visitors

• Multiply the result by 100 to get the conversion rate
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Q4. How to handle a team properly
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Q1. About salary discussion
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Q1. History, Market Trade,Work Time, Technical, about Company
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Q2. About yourself ? What is a Market Trade for Company Products.? How much time you will give for Company ? System Knowledge ? About Previous & Current Company ?
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Q1. Two round interview
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Discuses my total experience in retail .

Q1. Write a palindrome
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A palindrome is a word, phrase, number, or other sequence of characters that reads the same forward and backward.
• Choose a word or phrase that reads the same forwards and backwards, such as 'radar' or 'madam'.

• Make sure to include spaces and punctuation if necessary, such as 'A man, a plan, a canal, Panama!'
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