Toothsi Interview Questions, Process, and Tips

Q1. Why sales? Why toothsi? How would you sell a product to a comoany
Ans. 
Sales is a challenging and rewarding career that allows me to help customers solve problems and achieve their goals. I am excited about toothsi's innovative approach to dental care and believe in the value of their products.
• I am passionate about sales because it allows me to connect with customers and help them find solutions to their problems

• Toothsi's unique approach to dental care, including their at-home teeth white...read more
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Q2. Same questions were asked
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Q1. Tell me about your self
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Q1. How do you manage multiple technical ticket with standard of customer service?
Ans. 
I prioritize tickets based on urgency, communicate clearly with customers, and ensure timely resolution.
• Prioritize tickets based on urgency to ensure critical issues are addressed first

• Communicate clearly with customers to manage expectations and provide updates

• Ensure timely resolution by setting realistic timelines and following up on progress

• Maintain a high standard of customer service by being empathetic and proacti
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Q2. Can you please describe a time when you implemented a process or a new tool to the process which significantly increased your team efficiency or customer service ?
Ans. 
Implemented a new ticketing system which streamlined communication and improved response times.
• Researched and selected a new ticketing system that allowed for better organization and tracking of customer inquiries

• Provided training to team members on how to use the new system effectively

• Monitored response times and customer satisfaction levels before and after implementation to measure impact
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Q1. How do you handle situations where your team is facing a significant backlog of support request ?
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Q2. Describe how you onboard the new member to ensure that they quickly become productive and align with the teams goal.
Ans. 
New members are onboarded through a structured process to quickly integrate and align with team goals.
• Provide a detailed orientation session to introduce the new member to the team, company culture, and goals.

• Assign a mentor or buddy to guide the new member through their initial days and help them understand their role.

• Offer training sessions on tools, processes, and systems used by the team.

• Set clear expectations and ...read more
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They have given me a objective question paper of simple unit conversion

Q1. They asked me technical knowledge if machines and about ic engines, and different engineering tools.
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Q1. HR ansures me that will i joine his company surely, and they asked me about my experience and my projects of final year
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Q1. Situational questions
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Q2. Stakeholder management
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Q1. Projects discussion conducted
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Q2. Multitasking example
Ans. 
As an HR BP, I often multitask. One example is managing recruitment while handling employee relations issues.
• Managing recruitment while handling employee relations issues

• Prioritizing tasks based on urgency and importance

• Using time management techniques to ensure all tasks are completed efficiently

• Communicating effectively with both candidates and employees

• Maintaining accurate records and documentation
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Q1. Tell me about your precious work experience
Ans. 
I have over 5 years of experience in sales, with a proven track record of exceeding targets and leading successful teams.
• Managed a team of sales representatives to achieve monthly targets

• Developed and implemented sales strategies to increase revenue

• Built strong relationships with clients to ensure customer satisfaction

• Trained new team members on sales techniques and product knowledge
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Q2. When can you you Join us?
Ans. 
I can join within 2 weeks of receiving an offer.
• I can start within 2 weeks of receiving an offer.

• I need to give notice at my current job before starting.

• I have some pre-planned commitments that I need to wrap up before joining.
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