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Toothsi Customer Support Executive Interview Questions and Answers

Updated 1 May 2023

Toothsi Customer Support Executive Interview Experiences

1 interview found

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Apr 2023. There was 1 interview round.

Round 1 - One-on-one 

(3 Questions)

  • Q1. Tell me abt yourself
  • Ans. 

    I am a customer-oriented individual with excellent communication skills and a passion for problem-solving.

    • I have experience in customer service roles, where I have honed my ability to handle difficult situations with tact and diplomacy.

    • I am a quick learner and am able to adapt to new situations and technologies easily.

    • I am a team player and enjoy collaborating with colleagues to achieve common goals.

    • In my free time, I ...

  • Answered by AI
  • Q2. Why customer support
  • Ans. 

    Customer support is important for ensuring customer satisfaction and loyalty.

    • Customer support helps to resolve customer issues and concerns.

    • It provides a platform for customers to voice their opinions and feedback.

    • Good customer support can lead to increased customer loyalty and retention.

    • It helps to build a positive brand image and reputation.

    • Customer support can also provide valuable insights for improving products an

  • Answered by AI
  • Q3. How will you handle customers
  • Ans. 

    I will handle customers with patience, empathy, and effective communication.

    • Listen actively to their concerns and needs

    • Acknowledge their emotions and show empathy

    • Provide clear and concise information and solutions

    • Follow up to ensure their satisfaction

    • Maintain a positive and professional attitude

    • Handle difficult situations calmly and respectfully

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Easy going

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in May 2024. There were 2 interview rounds.

Round 1 - HR 

(2 Questions)

  • Q1. What about your self
  • Q2. How much salary you went
Round 2 - One-on-one 

(2 Questions)

  • Q1. What about your self
  • Q2. What is your gols
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Nov 2022. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. What is the mitochondria?
  • Ans. 

    Mitochondria are organelles found in cells that generate energy for the cell's activities.

    • Mitochondria are often referred to as the 'powerhouses' of the cell.

    • They are responsible for producing adenosine triphosphate (ATP), which is the main source of energy for cellular processes.

    • Mitochondria have their own DNA and can replicate independently within the cell.

    • They play a crucial role in cellular respiration, converting ...

  • Answered by AI
  • Q2. What Is the Antibiotics?
  • Ans. Antibiotics are the substance which is killed Bacteria,Virus,Fungi, microorganisms in small concentration is called antibiotics.
  • Answered Anonymously

Interview Preparation Tips

Topics to prepare for Netmeds.com Customer Service Officer interview:
  • Pharmacy
Interview preparation tips for other job seekers - Accept That You Will Never Bore Anyone Into Hiring You.
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Jul 2022. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Why job switch, why do you want to join GoMechanic
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical questions on automobile, engine working, cc, work experience, etc
Round 4 - One-on-one 

(1 Question)

  • Q1. More detailed questions on automobile, types of services, alignment, steering geometry, AC principle and working etc.

Interview Preparation Tips

Interview preparation tips for other job seekers - Brush up your automobile concepts for CRM post, be confident.
Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Feb 2023. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself Tell me about the experience details.

I applied via You tube and was interviewed in Jul 2022. There was 1 interview round.

Round 1 - HR 

(1 Question)

  • Q1. HR will ask you about your self What your higher education?? Skills??

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident while talking to client.
Speak in English
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. What are your salary expectations?
Round 3 - HR 

(7 Questions)

  • Q1. What are your salary expectations?
  • Q2. All responsibility 100%target
  • Q3. Honesty is a best policy
  • Q4. Time is a money Work according time
  • Q5. Any moment High performance
  • Ans. 

    I once handled a difficult customer complaint and turned it into a positive experience, resulting in a 5-star review.

    • Successfully resolved a customer complaint

    • Maintained a positive attitude throughout the interaction

    • Offered a solution that exceeded the customer's expectations

    • Resulted in a 5-star review for the company

  • Answered by AI
  • Q6. Stock market price high
  • Q7. Minimum average target 99%
  • Ans. 

    The minimum average target of 99% is achievable with proper planning and execution.

    • Setting clear goals and objectives

    • Regular monitoring and analysis of performance

    • Providing necessary training and resources to employees

    • Implementing effective communication strategies

    • Continuous improvement and adaptation to changing circumstances

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Good work good lifestyle
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Double-check your resume for any spelling mistakes. The recruiter may consider spelling mistakes as careless behavior or poor communication skills.
View all tips
Round 2 - Technical 

(3 Questions)

  • Q1. HR+technical+oneononeround
  • Q2. About our automobile industry
  • Q3. Which gas fill in ac gas
  • Ans. 

    The gas used in AC is called refrigerant gas.

    • The most commonly used refrigerant gas is R-410A.

    • Other refrigerant gases used in ACs include R-22 and R-134a.

    • Refrigerant gases are used to absorb heat from the air inside the room and release it outside.

    • It is important to handle refrigerant gases with care as they can be harmful to the environment and human health.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - I think naukri.com help to me always by naukri .com

I applied via Naukri.com and was interviewed in May 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. I was asked about my past experience, basically they ll check you communication....

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and talk. Good communication is they are looking
Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2023. There was 1 interview round.

Round 1 - One-on-one 

(1 Question)

  • Q1. • Introduce yourself • Working of clutch and their components. • What is AC in Automobiles? It's component and working. • What is suspension system? their components. • Component of automobile body (panels...

Toothsi Interview FAQs

How many rounds are there in Toothsi Customer Support Executive interview?
Toothsi interview process usually has 2 rounds. The most common rounds in the Toothsi interview process are Resume Shortlist and One-on-one Round.
How to prepare for Toothsi Customer Support Executive interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Toothsi. The most common topics and skills that interviewers at Toothsi expect are Calling, customer support, Query Resolution, Telesales and outbound.

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Toothsi Customer Support Executive Interview Process

based on 1 interview

Interview experience

5
  
Excellent
View more

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Toothsi Customer Support Executive Salary
based on 9 salaries
₹3 L/yr - ₹5.2 L/yr
35% more than the average Customer Support Executive Salary in India
View more details

Toothsi Customer Support Executive Reviews and Ratings

based on 5 reviews

1.6/5

Rating in categories

1.0

Skill development

1.4

Work-life balance

1.6

Salary

1.0

Job security

1.3

Company culture

1.0

Promotions

1.0

Work satisfaction

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