GoMechanic Customer Relationship Manager Interview Questions, Process, and Tips

The type of vehicle refers to the make and model of the car the customer owns or is interested in purchasing.

• Ask the customer for the specific make and model of their vehicle

• Understand the customer's preferences and needs based on the type of vehicle they own or want to buy

• Use this information to tailor your customer service approach accordingly

Estimates for customised services in the automotive industry are based on the specific parts of cars needed for the customization.

• Estimates for customised services take into account the cost of individual parts needed for the customization.

• Factors such as the brand, model, and year of the car, as well as the specific customizations requested, influence the estimate.

• For example, customizing a car with high-end performan...read more

The gas used in AC is called refrigerant gas.

• The most commonly used refrigerant gas is R-410A.

• Other refrigerant gases used in ACs include R-22 and R-134a.

• Refrigerant gases are used to absorb heat from the air inside the room and release it outside.

• It is important to handle refrigerant gases with care as they can be harmful to the environment and human health.