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TELUS Digital

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3.7

based on 1.3k Reviews

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TELUS Digital CSR Executive Interview Questions and Answers

Updated 28 Aug 2023

TELUS Digital CSR Executive Interview Experiences

2 interviews found

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 28 Aug 2023

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(4 Questions)

  • Q1. Just be fluent and be ready for night shifts
    • Add your answer
  • Q2. Tell me about your self
    • Add your answer
  • Q3. They will give a situation and ask you to speak for some time
    • Add your answer
  • Q4. One online test will be there
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. They will just explain you about the Salary part
    • Add your answer

CSR Executive Interview Questions & Answers

user image Anonymous

posted on 13 Nov 2022

I applied via Walk-in and was interviewed before Nov 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Introduction, tell me about your self
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. What is customer service?
  • Ans. 

    Customer service is the support and assistance provided to customers before, during, and after a purchase.

    • Customer service involves addressing customer queries and concerns promptly and efficiently.

    • It includes providing information about products or services, handling complaints, and resolving issues.

    • Good customer service can lead to customer loyalty and positive word-of-mouth marketing.

    • Examples of good customer servic...

    • Answered by AI
    Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, normal questions will be asked just to check the communications

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Top trending discussions

View All
Career Growth
2w
a quality analyst
Looking for at least 7 lakhs per annum
Let me start with this. I have done a hotel management course and got placed at IGI airport as a Guest service officer (Front office) where I was getting just 17k per month and after 9 months i resigned. Then I got the opportunity at one of the BPO- ienergizer as an executive agent and my initial salary was 26k per month. I thought it was a good hike and i joined this bpo. Now it's been almost 5 years of experience and now I am a quality analyst where I am getting 40k per month. Now I am not satisfied with my job it's kinda boring. My interests are more into the finance sector and I don't know what should be the best path where I can get 12 lakhs per annum within 1-2 year. I am ready for anything like improving my skill set and all. I don't know how to approach other companies with my current skill set as there are some companies when they see that guy is working in the bpo sector they just reject my cv. PLEASE SUGGEST ME WHAT SHOULD BE BEST APPROACH FROM HERE.
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Interview questions from similar companies

CSR Executive Interview Questions & Answers

Conneqt Business Solutions user image Anonymous

posted on 8 Dec 2021

I applied via Recruitment Consultant and was interviewed before Dec 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Any topic you want
    • Add your answer
  • Q2. About yourself
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Be yourself, be confident and speak genuinely

CSR Executive Interview Questions & Answers

HGS user image Anonymous

posted on 15 Aug 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Personal questions were asked
    • Add your answer
  • Q2. If I was aware or had any idea about their product
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Not advisable to work there

CSR Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 27 Feb 2025

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Group Discussion 

Self introduction and basically they checked communication

CSR Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 24 Jun 2023

Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(1 Question)

  • Q1. PI,Basic know how of the product involved
    • Add your answer

CSR Executive Interview Questions & Answers

Firstsource Solutions user image Anonymous

posted on 5 Apr 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Mar 2024. There were 3 interview rounds.

Round 1 - HR 

(3 Questions)

  • Q1. About Your Self
    • Add your answer
  • Q2. About Your Hobbies
    • Add your answer
  • Q3. About Your Previous Experience
    • Add your answer
Round 2 - Aptitude Test 

They test your hearing capacity, Logical question to judge your mindset and they test your memory

Round 3 - One-on-one 

(2 Questions)

  • Q1. About Your Previous experience
    • Add your answer
  • Q2. Why to hire you
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - It's easy be confident and make sure you wear formals

CSR Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 26 Oct 2022

I applied via Naukri.com and was interviewed in Apr 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy online test for grammar and listening skills

Round 3 - HR 

(2 Questions)

  • Q1. Recruiter usually explains policy and salary discussion
    • Add your answer
  • Q2. Basic communication questions are asked to check grammar and pronounciation
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be confident and speak fluently that is what required.

CSR Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 30 Jan 2024

Interview experience
3
Average
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
-

I appeared for an interview before Jan 2023.

Round 1 - HR 

(2 Questions)

  • Q1. Salary Expectations
    • Add your answer
  • Q2. Your introduction
    • Add your answer
Round 2 - One-on-one 

(2 Questions)

  • Q1. Tell me about urself
    • Add your answer
  • Q2. Are you okay with night shift?
    • Add your answer

CSR Executive Interview Questions & Answers

Teleperformance user image Anonymous

posted on 15 Jan 2025

Interview experience
1
Bad
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(2 Questions)

  • Q1. Work experience
    • Add your answer
  • Q2. N/A
    • Add your answer
More about working at TELUS Digital

TELUS Digital Interview FAQs

How many rounds are there in TELUS Digital CSR Executive interview?
TELUS Digital interview process usually has 3 rounds. The most common rounds in the TELUS Digital interview process are Resume Shortlist, HR and One-on-one Round.
What are the top questions asked in TELUS Digital CSR Executive interview?

Some of the top questions asked at the TELUS Digital CSR Executive interview -

  1. What is customer servi...read more
  2. They will give a situation and ask you to speak for some t...read more
  3. Just be fluent and be ready for night shi...read more

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TELUS Digital Interviews By Designations

TELUS Digital CSR Executive Interview Process

based on 1 interview

Interview experience

4
  
Good
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TELUS Digital CSR Executive Salary
based on 28 salaries
₹2.5 L/yr - ₹4 L/yr
At par with the average CSR Executive Salary in India
View more details

TELUS Digital CSR Executive Reviews and Ratings

based on 7 reviews

3.3/5

Rating in categories

3.3

Skill development

3.1

Work-life balance

2.7

Salary

3.3

Job security

3.9

Company culture

2.1

Promotions

3.0

Work satisfaction

Explore 7 Reviews and Ratings
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