Tech Mahindra ISP Engineer Interview Questions and Answers

Q1. Difference between pst and ost
Ans. 
PST is a personal storage table used by Outlook to store emails, while OST is an offline storage table used for offline access to emails.
• PST is used for storing emails, contacts, calendar items, and other data in Outlook.

• OST is a cached copy of the mailbox stored on the local computer for offline access.

• PST files are typically used for archiving or backing up emails, while OST files are used for offline access to email...read more
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Mental maths,problem solving

Q1. How will you face company problem
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Q2. By keeping adjustment and understanding with one another
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Q1. Why you choose my company
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Q1. Why you like this company
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Q1. How will you taggle your sudden struggle if you face
Ans. I will take decision priority wise
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Q1. Domain related queries
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Q1. Data centre related questions
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Q1. Tell me about yourself?
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Q1. Explain osi model
Ans. 
The OSI model is a conceptual framework that standardizes the functions of a telecommunication or computing system into seven layers.
• The OSI model stands for Open Systems Interconnection model.

• It helps in understanding how different networking protocols work together.

• The seven layers are: Physical, Data Link, Network, Transport, Session, Presentation, and Application.

• Each layer has specific functions and communicates w...read more
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Q2. Difference between ipv4 and ipv6
Ans. 
IPv4 uses 32-bit addresses while IPv6 uses 128-bit addresses, allowing for more unique addresses and improved security features.
• IPv4 addresses are written in decimal format (e.g. 192.168.1.1) while IPv6 addresses are written in hexadecimal format (e.g. 2001:0db8:85a3:0000:0000:8a2e:0370:7334)

• IPv4 supports around 4.3 billion unique addresses, while IPv6 supports around 340 undecillion unique addresses

• IPv4 uses ARP (Addr...read more
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Q3. What is .ost and .pst file?
Ans. 
OST and PST files are Outlook data files used by Microsoft Outlook to store emails, contacts, calendar events, and other data.
• OST file is an offline Outlook data file that allows users to access their emails and other data even when not connected to the internet.

• PST file is a personal storage table file used to store emails, contacts, calendar events, and other data in Microsoft Outlook.

• OST files are typically used wit...read more
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Q4. How to troubleshoot wifi?
Ans. 
Troubleshooting wifi involves checking network settings, signal strength, and device connectivity.
• Check if wifi is enabled on the device

• Ensure the correct network is selected

• Restart the router and modem

• Move closer to the router to improve signal strength

• Update wifi drivers on the device
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Q1. About IT and Security Domain
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Q1. How many types of VLAN in Computer Networking Ans. (1) Defaults VLAN (2) Data VLAN (3) Voice VLAN (4) Management VLAN (5) Native VLAN
Ans. 
There are five types of VLAN in computer networking: Default VLAN, Data VLAN, Voice VLAN, Management VLAN, and Native VLAN.
• Default VLAN is the VLAN that all switch ports are assigned to by default.

• Data VLAN is used to carry regular network traffic.

• Voice VLAN is used to carry voice traffic for VoIP systems.

• Management VLAN is used for managing network devices.

• Native VLAN is used for untagged traffic on a trunk port.
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Q2. What is VLAN Ans. Divides on Single Broadcast into Multiple to Broadcast Domains (OR) VLAN Provide a way to Group devices within a VLAN
Ans. 
VLAN stands for Virtual Local Area Network. It is a network technology that allows for the creation of multiple virtual networks within a single physical network.
• VLANs divide a single broadcast domain into multiple broadcast domains.

• They provide a way to group devices within a VLAN, allowing for better network management and security.

• VLANs can be used to separate different departments or functions within an organizatio...read more
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Q1. In communication round the asked about trouble shooting and vpn ,BPO token
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Q2. Tell about ur self Why did you leave the previous job
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Yeah question are similar to customer support

Q1. Can you describe your past professional experiences?
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Q2. What motivated you to join as a technical support specialist?
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Q1. What is the usage of Active Directory?
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Q2. What are the troubleshooting steps for resolving Wi-Fi connectivity issues?
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