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Tech Mahindra Customer Service Manager Interview Questions and Answers

Updated 21 Jun 2021

Tech Mahindra Customer Service Manager Interview Experiences

3 interviews found

I applied via Recruitment Consultant and was interviewed in Feb 2021. There were 3 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. My job will be Fixed salary on her

Interview Preparation Tips

Interview preparation tips for other job seekers - When the Job giver has the Knowledge and understand the problem of other's,the same person can give a Job on the truth and honesty of the human being

I applied via Walk-in and was interviewed in Jun 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Intro, about last birthday

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident, eye contact, speak sorry or dont know if you dont have answers

Customer Service Manager Interview Questions Asked at Other Companies

Q1. How you will deal a Customer when our service regarding his car w ... read more
Q2. How to convince the customer that muthoot is best
Q3. How to handle customer and dealer channels
Q4. Do you have basic computer knowledge?
Q5. How would you explain how the sky looks like to a blind person?

I applied via Walk-in and was interviewed before Jun 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Pronounciation of different words, twisters.
  • Q2. Why you want to join BPS

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and confident, you will achieve if you are worthy. Speak clearly

Interview questions from similar companies

I applied via Campus Placement and was interviewed before Aug 2021. There were 4 interview rounds.

Round 1 - Aptitude Test 

There ll b a 1hr test where you need to attend reasoning, paragraph, grammar etc

Round 2 - Group Discussion 

They gave one topic which we need to discuss about n as i was selected on campus selection so 8-10 candidates were there in that gd

Round 3 - One-on-one 

(1 Question)

  • Q1. Are you comfortable with night shift?
  • Ans. Yes, any shift tym ll be okay for me.
  • Answered Anonymously
Round 4 - HR 

(1 Question)

  • Q1. Salary discussion with candidate

Interview Preparation Tips

Interview preparation tips for other job seekers - Good luck n be confident .. Do not hesitate to ask if you have any sort of question in your mind

I applied via Walk-in and was interviewed before Apr 2020. There were 5 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell me your most memorable journey!
  • Q2. Introduce your self

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident
Sit properly
Maintain eye contact
Listen them carefully
Don't give virtual answer,be honest and give direct answers

I applied via Referral and was interviewed before Nov 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(2 Questions)

  • Q1. What's your salary expectations
  • Q2. What's your strength and weakness

Interview Preparation Tips

Interview preparation tips for other job seekers - It is best comapny I have experienced and I want to back here after sometime

Interview Questionnaire 

1 Question

  • Q1. What is wipro

I applied via Walk-in and was interviewed before Feb 2020. There were 5 interview rounds.

Interview Questionnaire 

4 Questions

  • Q1. Why do you think you are appropriate for this job?
  • Q2. I am a fresher and it's a great opportunity for me to work in a such a big organisation and starting my career with Wipro.. And as an answer to your question about the designation then I would say that lea...
  • Q3. Why this job is important for you?
  • Q4. As everyone want to get established in life I too have a dream of self establishment and starting my career with this big Organisation with a good salary which I was told I would get if I am selected is li...

Interview Preparation Tips

Interview preparation tips for other job seekers - Try to be confident. Try to be optimistic and show your strength as your weakness if they ask you about your weakness.

I applied via Recruitment Consultant and was interviewed before Oct 2020. There were 4 interview rounds.

Interview Questionnaire 

1 Question

  • Q1. Self introduction about the process

Interview Preparation Tips

Interview preparation tips for other job seekers - Should be careful with with interview

I applied via Naukri.com and was interviewed before Jan 2021. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Convenient for night shift
  • Q2. You need to write a passage without grammer mistake. So kindly prepare your own topic

Interview Preparation Tips

Interview preparation tips for other job seekers - Not tough. Anyone can get a job

Tech Mahindra Interview FAQs

How to prepare for Tech Mahindra Customer Service Manager interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Tech Mahindra. The most common topics and skills that interviewers at Tech Mahindra expect are Customer Management, Customer Retention, Customer Service Management and Operations Management.
What are the top questions asked in Tech Mahindra Customer Service Manager interview?

Some of the top questions asked at the Tech Mahindra Customer Service Manager interview -

  1. My job will be Fixed salary on ...read more
  2. Pronounciation of different words, twiste...read more

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Tech Mahindra Customer Service Manager Salary
based on 25 salaries
₹2 L/yr - ₹7 L/yr
20% less than the average Customer Service Manager Salary in India
View more details

Tech Mahindra Customer Service Manager Reviews and Ratings

based on 9 reviews

3.9/5

Rating in categories

3.9

Skill development

3.7

Work-life balance

3.8

Salary

3.9

Job security

4.0

Company culture

3.9

Promotions

3.9

Work satisfaction

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