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TCS Customer Service Executive Interview Questions and Answers for Experienced

Updated 7 Nov 2024

3 interviews found

Sort by: Popular
Interview experience
5
 Excellent
Difficulty level
 -
Duration
 -
Result
Selected  Selected

1 Interview Round

1

HR Round (1 Question)

  • Q1. Tell me about yourself

Customer Service Executive Interview Questions

user image Seema Londhe

posted on 1 Apr 2024

Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 More than 8 weeks
Result
Selected  Selected

I applied via Recruitment Consulltant and was interviewed before Apr 2023.

2 Interview Rounds

1

One-on-one Round (5 Questions)

  • Q1. Good knowledge I catch good experience happy with job in TCS
  • Q2. My best job in TCS all over employees was good
  • Q3. Great work in TCS
  • Q4. Good experience catch
  • Q5. All over was good and I m happy
2

Case Study Round

Nice experience all over good work in my life

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company good experience nice all over my work experience

I applied via Walk-in and was interviewed in Dec 2019.

1 Interview Round

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be Confidante and Answer those.
Don't get scared, it's just a basics questions.

Interview questions from similar companies

Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 -
Result
 No response

I applied via Walk-in and was interviewed in Apr 2024.

2 Interview Rounds

1

HR Round (1 Question)

  • Q1. Tell me about yourself ? Okay for night shift? If experienced then what is the experience?
2

One-on-one Round (3 Questions)

  • Q1. Same questions in details
  • Q2. Tell me about yourself?
  • Q3. Why do you want to join customer service?
Interview experience
3
 Average
Difficulty level
 -
Duration
 -
Result
 -

1 Interview Round

1

One-on-one Round (1 Question)

  • Q1. Tell me about yourself
Interview experience
4
 Good
Difficulty level
 Moderate
Duration
 Less than 2 weeks
Result
Selected  Selected

I applied via Walk-in and was interviewed in Apr 2023.

2 Interview Rounds

1

Aptitude Test Round

It's just normal aptitude test

2

Technical Round (1 Question)

  • Q1. To check my technical knowledge
Interview experience
5
 Excellent
Difficulty level
 Easy
Duration
 4-6 weeks
Result
Selected  Selected

I applied via LinkedIn and was interviewed before Aug 2023.

1 Interview Round

1

Technical Round (1 Question)

  • Q1. Tell me about your self

I applied via Naukri.com and was interviewed in Aug 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

In this test required the candidates 100% mind

3

Assignment Round

Candidates required typing speed

Interview Preparation Tips

Interview preparation tips for other job seekers - listen to the questions and think before you begin your answers.
ask the interviewer to repeat or explain further if you do not understand a question.

I applied via Naukri.com and was interviewed in Feb 2022.

2 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

Group Discussion Round

Discuss about company

Interview Preparation Tips

Interview preparation tips for other job seekers - Good communication skills
Positive attitude
Testing concepts

I applied via Recruitment Consultant and was interviewed in May 2021.

5 Interview Rounds

Interview Questions

  • Q1. It was choose the following questions grammar question. Add Answer
  • Q2. Test was ok but all u have to focus is on the time duration. Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Just be calm and read the questions carefully.

TCS Interview FAQs

How many rounds are there in TCS Customer Service Executive interview for experienced candidates?
TCS interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the TCS interview process for experienced candidates are One-on-one Round, Case Study and HR.
How to prepare for TCS Customer Service Executive interview for experienced candidates?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at TCS. The most common topics and skills that interviewers at TCS expect are Blended Process, Chat Process, International Chat Process and Web Chat.
What are the top questions asked in TCS Customer Service Executive interview for experienced candidates?

Some of the top questions asked at the TCS Customer Service Executive interview for experienced candidates -

  1. Great work in ...read more
  2. Technical round based on your resume. You should be good in whatever you mentio...read more
  3. They will throw many questions to look at the communication ski...read more

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