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Tata Motors Service Advisor Interview Questions and Answers for Experienced

Updated 2 Mar 2025

Tata Motors Service Advisor Interview Experiences for Experienced

6 interviews found

Interview experience
4
Good
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Apr 2024. There were 2 interview rounds.

Round 1 - HR 

(5 Questions)

  • Q1. Related service advisor role
  • Q2. How to handle customer
  • Ans. 

    Handle customers with empathy, patience, and professionalism.

    • Listen actively to understand the customer's concerns

    • Communicate clearly and effectively

    • Show empathy and understanding towards the customer's situation

    • Provide solutions or alternatives to address the customer's needs

    • Maintain a positive attitude and remain calm, even in challenging situations

  • Answered by AI
  • Q3. Team work with technician
  • Q4. System knowledge
  • Q5. Approach and convince customer
Round 2 - Aptitude Test 

Mechanical related questions

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in May 2023. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(2 Questions)

  • Q1. Vehicle related
  • Q2. Your product sales
Round 3 - Technical 

(1 Question)

  • Q1. Customer relations

Interview Preparation Tips

Interview preparation tips for other job seekers - Very helpful

Service Advisor Interview Questions Asked at Other Companies for Experienced

Q1. How do you handle a customer in a low range case in ather e-bike?
asked in Audi
Q2. How you can setisfy a customer who sont want to get setsfied
Q3. How do you manage 5 customers coming to dealership at the same ti ... read more
Q4. What is 2 stroke engine & 4 stroke engine?
Q5. How you can manage many customer at a time?
Interview experience
2
Poor
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed in Mar 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. About your self completed.
  • Q2. Study your skills what's mca and mca observation

Interview Preparation Tips

Interview preparation tips for other job seekers - Hi sir my name is challa lakshmi my mother name is suneetha my father name is venkateswarulu I am studying in degree in gudur sri swarana adhara bharati college .
Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Referral and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Just asked the previous company info
  • Q2. Just asked about the job description

Interview Preparation Tips

Interview preparation tips for other job seekers - Be self dependent candidate because you're working for yourself.

Tata Motors interview questions for designations

 Senior Customer Service Advisor

 (1)

 Bodyshop Advisor

 (3)

 Customer Advisor

 (3)

 Floor Supervisor and Service Advisor

 (1)

 Senior Sales Advisor

 (1)

 Service Supervisor

 (1)

 Senior Service Engineer

 (2)

 Customer Service

 (1)

I applied via Company Website and was interviewed in Dec 2021. There was 1 interview round.

Round 1 - HR 

(4 Questions)

  • Q1. What are your salary expectations?
  • Q2. Share details of your previous job.
  • Q3. What are your strengths and weaknesses?
  • Q4. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view.

I applied via Naukri.com and was interviewed in Aug 2021. There was 1 interview round.

Round 1 - HR 

(3 Questions)

  • Q1. Where do you see yourself in 5 years?
  • Q2. What are your salary expectations?
  • Q3. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - All questions are related to automobile point of view or service advisor related question

Interview questions from similar companies

I applied via Approached by Company and was interviewed before Aug 2021. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Knowledge about automobile two wheels
  • Q2. What u know about 2wheels vehicle?
  • Ans. 

    2-wheeled vehicles are motorized vehicles with two wheels, such as motorcycles and scooters.

    • 2-wheeled vehicles are popular modes of transportation in many countries

    • They are typically powered by gasoline engines, but electric models are becoming more common

    • They require a special license to operate

    • Common brands include Honda, Yamaha, and Harley-Davidson

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple to join and learning some knowledge about vehicle

I applied via Walk-in and was interviewed in Nov 2020. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. Self introduction

Interview Preparation Tips

Interview preparation tips for other job seekers - One week training and customer are valuable person in this job so becareful handling

I applied via AmbitionBox and was interviewed in Mar 2022. There were 2 interview rounds.

Round 1 - Group Discussion 

What is the next day paln to achive more and more bikes to come in our workshop.

Round 2 - Assignment 

How to complete the our workshop assignment and good service provide the customers ....

Interview Preparation Tips

Interview preparation tips for other job seekers - How to customer satisfaction and how to treat in our workshop any peoples and technicians .

Service Advisor Interview Questions & Answers

Honda user image Mahesh Sattiwada

posted on 2 Apr 2024

Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - One-on-one 

(3 Questions)

  • Q1. What Is company
  • Q2. What Are You doing
  • Q3. How to make company grow up
  • Ans. 

    To make a company grow, focus on customer satisfaction, employee development, innovation, and strategic partnerships.

    • Improve customer satisfaction through excellent service and communication

    • Invest in employee training and development to increase productivity and morale

    • Encourage innovation and adapt to market trends to stay competitive

    • Form strategic partnerships to expand reach and offerings

  • Answered by AI

Tata Motors Interview FAQs

How many rounds are there in Tata Motors Service Advisor interview for experienced candidates?
Tata Motors interview process for experienced candidates usually has 1-2 rounds. The most common rounds in the Tata Motors interview process for experienced candidates are HR, Resume Shortlist and One-on-one Round.
What are the top questions asked in Tata Motors Service Advisor interview for experienced candidates?

Some of the top questions asked at the Tata Motors Service Advisor interview for experienced candidates -

  1. How to handle custo...read more
  2. What is different between two and four stock eng...read more
  3. What you know about commerical vehic...read more
How long is the Tata Motors Service Advisor interview process?

The duration of Tata Motors Service Advisor interview process can vary, but typically it takes about less than 2 weeks to complete.

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Tata Motors Service Advisor Interview Process for Experienced

based on 4 interviews

1 Interview rounds

  • HR Round
View more
Tata Motors Service Advisor Salary
based on 242 salaries
₹1.2 L/yr - ₹5 L/yr
6% less than the average Service Advisor Salary in India
View more details

Tata Motors Service Advisor Reviews and Ratings

based on 99 reviews

4.3/5

Rating in categories

4.3

Skill development

4.2

Work-life balance

4.0

Salary

3.9

Job security

4.1

Company culture

3.9

Promotions

4.1

Work satisfaction

Explore 99 Reviews and Ratings
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