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Sub-K IMPACT Solutions Customer Service Representative Interview Questions and Answers

Updated 21 Oct 2024

Sub-K IMPACT Solutions Customer Service Representative Interview Experiences

2 interviews found

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Approached by Company and was interviewed in Aug 2024. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. Client handling collection
Round 2 - Technical 

(1 Question)

  • Q1. System loan application

Interview Preparation Tips

Interview preparation tips for other job seekers - Good company
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(2 Questions)

  • Q1. About your self
  • Q2. Work Experience

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Q4. Explain how the features of technique is advancing?
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Q5. What are the techniques that we use during technical study?

Interview questions from similar companies

I applied via Recruitment Consultant and was interviewed in Feb 2021. There was 1 interview round.

Interview Questionnaire 

1 Question

  • Q1. It's a hard profile job can you do this.

Interview Preparation Tips

Interview preparation tips for other job seekers - It's a simple interview, two round
First is Branch and second is face to HR.

Interview Questionnaire 

1 Question

  • Q1. Just go with confidence tell what can you will do .questions are banking related sales related.operation too

I applied via Referral

Interview Questionnaire 

2 Questions

  • Q1. Why ar yu join bank??
  • Q2. What is the difference between cuurent and saving a/c?
  • Ans. 

    Current account is for frequent transactions while savings account is for saving money.

    • Current account is meant for business transactions while savings account is for personal use.

    • Current account usually has higher minimum balance requirements than savings account.

    • Current account may offer overdraft facility while savings account usually does not.

    • Savings account usually earns interest while current account does not.

    • Exa...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Simple qus. Are asking the interviewers.
Basic knowledge is very essential. Knw yu

I applied via Walk-in and was interviewed in Feb 2021. There were 4 interview rounds.

Interview Questionnaire 

6 Questions

  • Q1. Name
  • Q2. Qualification
  • Q3. Skill
  • Q4. Stregenth
  • Q5. Experience
  • Q6. Your enterested work
  • Ans. 

    I am interested in work that involves helping people and providing excellent customer service.

    • I enjoy interacting with people and finding solutions to their problems

    • I am passionate about delivering exceptional customer service

    • I am interested in learning about new products and services to better assist customers

    • I am motivated by the opportunity to make a positive impact on customers' experiences

    • I am excited about the pr

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Deal your Hr Normaly and personality was very important in your interview

I applied via Walk-in and was interviewed before Aug 2020. There was 1 interview round.

Interview Questionnaire 

2 Questions

  • Q1. Do you have basic knowledge of computer?
  • Ans. 

    Yes, I have basic knowledge of computers.

    • Proficient in using Microsoft Office Suite

    • Familiar with operating systems like Windows and macOS

    • Able to troubleshoot common computer issues

    • Knowledge of internet browsing and email usage

  • Answered by AI
  • Q2. Yes I have

Interview Preparation Tips

Interview preparation tips for other job seekers - They conduct 1 exam before interview , to check your gernal knowledge ,your computer knowledge , after passing that exam you would face interview that not so much hard you can easily cracked it , best of luck

I applied via Walk-in and was interviewed before Dec 2020. There were 3 interview rounds.

Interview Questionnaire 

2 Questions

  • Q1. Tell us about last work ex?
  • Q2. What is Kyc?
  • Ans. 

    KYC stands for Know Your Customer. It is a process of verifying the identity of a customer before providing them with a service.

    • KYC is a regulatory requirement in many industries such as banking, insurance, and telecommunications.

    • It involves collecting and verifying personal information such as name, address, and identification documents.

    • The purpose of KYC is to prevent fraud, money laundering, and terrorist financing.

    • ...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Clear your all concept of banking, last work experience

I applied via Walk-in and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Aptitude Test 

Quantitative Aptitude, English, computer & Reasoning at normal leval

Round 2 - HR 

(5 Questions)

  • Q1. Why should we hire you?
  • Q2. Why are you looking for a change?
  • Q3. What are your strengths and weaknesses?
  • Q4. Share details of your previous job.
  • Q5. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Interview round in this bank very professional & they ask tricky question.
So, Go through your resume properly & knowledge of computer basics, Banking terms.

I applied via Walk-in and was interviewed before Mar 2021. There were 3 interview rounds.

Round 1 - Aptitude Test 

50 questions asked about Maths reasoning English general knowledge and general awareness

Round 2 - Technical 

(2 Questions)

  • Q1. Frequently 10 questions asked about computer software and hardware knowledge
  • Q2. Asking about my location, my working time and my ability to execute my job as needed
Round 3 - Assignment 

Giving my assignment as per my training done

Interview Preparation Tips

Topics to prepare for Utkarsh Small Finance Bank Customer Service Executive interview:
  • Computer Operating
  • Computer Skills
  • Communication Skills
  • Computer Hardware
  • Accounting
  • Team Management
Interview preparation tips for other job seekers - Prepare yourself as per company needs

Sub-K IMPACT Solutions Interview FAQs

How many rounds are there in Sub-K IMPACT Solutions Customer Service Representative interview?
Sub-K IMPACT Solutions interview process usually has 1-2 rounds. The most common rounds in the Sub-K IMPACT Solutions interview process are One-on-one Round, Technical and HR.
How to prepare for Sub-K IMPACT Solutions Customer Service Representative interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at Sub-K IMPACT Solutions. The most common topics and skills that interviewers at Sub-K IMPACT Solutions expect are Microfinance, Banking, CSR, Customer Relationship and Loans.
What are the top questions asked in Sub-K IMPACT Solutions Customer Service Representative interview?

Some of the top questions asked at the Sub-K IMPACT Solutions Customer Service Representative interview -

  1. Client handling collect...read more
  2. System loan applicat...read more

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Sub-K IMPACT Solutions Customer Service Representative Interview Process

based on 2 interviews

Interview experience

5
  
Excellent
View more

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Sub-K IMPACT Solutions Customer Service Representative Salary
based on 29 salaries
₹1.2 L/yr - ₹3 L/yr
36% less than the average Customer Service Representative Salary in India
View more details

Sub-K IMPACT Solutions Customer Service Representative Reviews and Ratings

based on 24 reviews

4.0/5

Rating in categories

4.0

Skill development

3.9

Work-life balance

3.7

Salary

4.0

Job security

4.1

Company culture

3.6

Promotions

4.1

Work satisfaction

Explore 24 Reviews and Ratings
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