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Sub-K IMPACT Solutions CSR Interview Questions and Answers
Sub-K IMPACT Solutions CSR Interview Experiences
1 interview found
Selected
I applied via Company Website and was interviewed in Jul 2024. There were 3 interview rounds.
Overall 50 mark written test
(2 Questions)
- Q1. Tell about experience
- Ans.
I have 5 years of experience in customer service roles, including handling inquiries, resolving complaints, and building relationships with clients.
Handled customer inquiries via phone, email, and in person
Resolved customer complaints effectively and efficiently
Built strong relationships with clients to ensure customer satisfaction
Trained new team members on customer service best practices
- Q2. Tell about collection
- Ans.
Collection refers to the process of gathering information or items for a specific purpose.
Collection can involve gathering data, objects, or funds.
Examples include collecting donations for a charity, collecting data for research purposes, or collecting stamps as a hobby.
(2 Questions)
- Q1. Tell about experience
- Ans.
I have 5 years of experience in customer service and have received multiple awards for outstanding performance.
Worked in customer service for 5 years
Received awards for outstanding performance
Handled difficult customer situations with professionalism
- Q2. Tell about salary expectation
- Ans.
I am looking for a competitive salary based on my experience and qualifications.
Research industry standards for similar positions
Consider cost of living in the area
Factor in benefits and perks offered by the company
Interview Preparation Tips
Skills evaluated in this interview
Interview questions from similar companies
Customer Service Representative Interview Questions & Answers
Synchrony
Anonymous
posted on 18 Sep 2023
Selected
I applied via Walk-in and was interviewed before Sep 2022. There were 3 interview rounds.
(2 Questions)
- Q1. Tell about yourself
- Q2. What are the fears u have facing in ur life and how did you overcome
(1 Question)
- Q1. What do you know about the company
Interview Preparation Tips
Customer Service Representative Interview Questions & Answers
Synchrony
Anonymous
posted on 5 Sep 2024
Selected
I applied via Recruitment Consulltant and was interviewed before Sep 2023. There were 3 interview rounds.
(2 Questions)
- Q1. Self introduction
- Q2. Jam on own topic
Pronunciation, English fluency
(2 Questions)
- Q1. Self introduction, family history,
- Q2. Company norms, responsibilities and duties
Interview Preparation Tips
(2 Questions)
- Q1. Tell me something about your experience?
- Ans.
I have over 5 years of experience in product management, leading cross-functional teams to launch successful products.
Led the development and launch of a new mobile app that increased user engagement by 30%
Managed a team of designers, engineers, and marketers to deliver projects on time and within budget
Implemented agile methodologies to improve product development processes and increase efficiency
- Q2. Tell me something about your company?
- Ans.
Our company is a leading tech startup specializing in developing innovative software solutions for businesses.
Founded in 2015 by a group of experienced software engineers
Headquartered in Silicon Valley, with offices in New York and London
Our flagship product, a project management tool, has over 1 million users worldwide
Interview Preparation Tips
I applied via LinkedIn and was interviewed in Mar 2021. There were 3 interview rounds.
Interview Questionnaire
1 Question
- Q1. How will you assess the market for upcoming Online payments product ?
- Ans.
I will assess the market for upcoming Online payments product by conducting market research and analyzing customer needs and preferences.
Conduct market research to identify the target audience and their needs
Analyze the competition and their offerings
Identify the gaps in the market and potential opportunities
Gather feedback from potential customers through surveys and focus groups
Consider factors such as security, ease...
Interview Preparation Tips
Product Manager Interview Questions & Answers
SBI Cards & Payment Services
Sayan Bagchi
posted on 9 Mar 2025
Selected
I appeared for an interview in Sep 2024.
(1 Question)
- Q1. About Credit cards industry
Interview Preparation Tips
I applied via Approached by Company and was interviewed in Jul 2024. There was 1 interview round.
(2 Questions)
- Q1. Pick a type of payment method and tell me all the systems involved in that.
- Ans.
Credit card payment involves multiple systems like POS terminals, payment gateways, and card networks.
Point of Sale (POS) terminals are used to swipe or insert the credit card for payment.
Payment gateways securely transmit payment information between the merchant and the bank.
Card networks like Visa, Mastercard, and American Express process the transaction and transfer funds between parties.
- Q2. Tell me about one of your projects in customer support
- Ans.
Implemented a new ticketing system to streamline customer inquiries and improve response times.
Identified pain points in existing customer support process
Researched and selected a suitable ticketing system
Trained customer support team on using the new system
Monitored and analyzed data to track improvements in response times
I applied via Campus Placement and was interviewed before Jul 2021. There was 1 interview round.
(1 Question)
- Q1. (1) What do you know about financial products (2) What are your skills that will help you with product management (3) How will the specified skill help you with product management
- Ans.
Answering questions on financial products and skills for product management
I have knowledge of various financial products such as stocks, bonds, mutual funds, and insurance
My skills in market research, data analysis, and project management will help me in product management
Market research skills will help me understand customer needs and preferences
Data analysis skills will help me make informed decisions based on mark...
Interview Preparation Tips
- Data Analysis
I applied via Company Website and was interviewed in Feb 2018. There were 3 interview rounds.
Interview Questionnaire
3 Questions
- Q1. More questions about current affairs.
- Q2. What is knowledge about axis securities ltd.
- Ans.
Axis Securities Ltd. is a subsidiary of Axis Bank, offering a wide range of financial services including stockbroking, investment advisory, and wealth management.
Axis Securities Ltd. is a leading stockbroking firm in India.
It is a subsidiary of Axis Bank, one of the largest private sector banks in India.
The company provides services like equity trading, derivatives trading, mutual funds, IPOs, and more.
Axis Securities ...
- Q3. Computer knowledge.
Interview Preparation Tips
Duration: 1-4 weeks
I applied via Campus Placement and was interviewed before Sep 2020. There were 3 interview rounds.
Interview Questionnaire
4 Questions
- Q1. Basic questions related to IP addresses, types of IP's.
- Q2. Questions on networking & OSI layers.
- Q3. Different commands
- Ans.
Different commands used in system engineering
Command line interface (CLI) commands
Network commands (ping, traceroute)
File management commands (ls, cp, mv)
Process management commands (ps, kill)
System monitoring commands (top, htop)
Package management commands (apt-get, yum)
- Q4. Questions related to hardware, RAM , Memories etc.
Interview Preparation Tips
Overall, it would be quiet to crack the interview.
Skills evaluated in this interview
Sub-K IMPACT Solutions Interview FAQs
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Sub-K IMPACT Solutions Interviews By Designations
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Sub-K IMPACT Solutions CSR Interview Process
based on 4 interviews
Interview experience
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Sub-K IMPACT Solutions CSR Reviews and Ratings
based on 3 reviews
Rating in categories
|
Unit Head
37
salaries
|  ₹2.2 L/yr - ₹4.8 L/yr |
|
Customer Service Representative
29
salaries
| ₹1.2 L/yr - ₹3 L/yr |
|
Business Associate
24
salaries
| ₹1.2 L/yr - ₹3.6 L/yr |
|
Cluster Manager
22
salaries
| ₹3.5 L/yr - ₹6.5 L/yr |
|
Product Manager
20
salaries
| ₹7.5 L/yr - ₹11 L/yr |
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